Eric Banuelos
Conroe,United States
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
Fedex Office
05.2023 - Current
- Managed and coordinated multiple projects while ensuring timely completion.
- Committed to delivering excellent customer service while working in a fast-paced environment.
- Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite.
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.
- Sought continuing education opportunities to stay current with industry trends.
- Developed departmental objectives, budgets, policies, procedures and strategies.
District Coach
Fedex Office
10.2022 - 05.2023
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Assessed additional needs based on training progress and collaborated with management to meet requirements.
- Designed and facilitated training courses, aligning new learning development and solutions to organization's strategic goals, mission and vision.
Lead Consultant
FedEx Office
04.2022 - 10.2022
- Developed custom solutions based upon clients' strict requirements.
- Prioritized projects and project tasks depending upon key milestones and deadline dates.
- Developed program schedules and monitored milestones, managing production flow to guide production orders to correct and timely completion.
- Assisted clients in fully integrating company solutions into current business environments, providing input on best practices, maximizing utility of company solutions.
Store Consultant
FedEx Office
09.2021 - 04.2022
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
Assistant Sales Manager
Colonial Life
07.2020 - 09.2021
- Assisted sales team with completing customer transactions and managing issues.
- Trained new associates in successful sales and performance strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed and developed sales team.
- Generated sales report to help upper management make effective decisions and sales plans.
Paint Specialist
PPG Paints
01.2019 - 02.2021
- Mixed paint colors to create custom blends, using paint mixing machine and spatulas.
- Shared personal recommendations and product knowledge with customers to help determine correct product for customer DIY projects.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
No Degree - Business Administration And Management
Lone Star College System
Kingwood, TX05.2025
Skills
- Records Management
- Procedural Codes
- Reading Comprehension
- Best Practices and Methodologies
- Customer Relations
- Financial Planning
- Budget Forecasting Expertise
- Budget Oversight
- Business Administration
Timeline
Assistant Store Manager
Fedex Office
05.2023 - Current
District Coach
Fedex Office
10.2022 - 05.2023
Lead Consultant
FedEx Office
04.2022 - 10.2022
Store Consultant
FedEx Office
09.2021 - 04.2022
Assistant Sales Manager
Colonial Life
07.2020 - 09.2021
Paint Specialist
PPG Paints
01.2019 - 02.2021
No Degree - Business Administration And Management
Lone Star College System
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