Eric Barron
Anna,TX
Summary
Accomplished Store Manager at Panda Express Restaurant, adept in loss prevention and enhancing customer service through effective training and coaching. Excelled in multi-site management with Papa Murphy's, significantly reducing employee turnover and improving financial accuracy. Skilled in Texas employment law and fostering positive workplace relationships. Achieved notable sales growth by building a strong team and hosting successful events, demonstrating exceptional leadership and communication abilities.
Overview
8
8
years of professional experience
Work History
Store Manager Trainer
Panda Express Restaurant
02.2024 - Current
- Implemented loss prevention strategies to minimize shrinkage rates within the stores I managed.
- Reduced employee turnover by establishing a positive work environment and offering competitive benefits packages.
- Managing higher volume and going from working for 1 franchise owner to working for a corporate company
- Managed daily cash reconciliation processes at a higher volume store, ensuring accuracy in financial reporting.
- Promoted excellent customer service with thorough staff training and ongoing coaching sessions.
Multi-Site Management
Papa Murphy's
11.2023 - 02.2024
- Training General Managers and Assistant Managers in a timely
manner to be able to take over their own locations and perform their duties efficiently. - Aiding in the hiring and termination of teams in different
locations to ensure successful teams. - Performing walk throughs with management to educate and
implement store cleanliness, proper procedures, and best
customer service techniques - Attending district meetings with franchise owners to discuss pricing, marketing and upcoming sales
- Applied effective time management techniques to meet tight deadlines.
- Efficiently met tight deadlines through strong time management skills and prioritization of tasks.
General Manager
Papa Murphy's
06.2020 - 11.2023
- Running all duties and justifications of the store such as;
banking, inventory, labor goals, schedules, and ordering
product. - Achieved top customer service awards for the DFW area.
Improving the labor percentage and inventory variance from
previous General Managers through education using the Papa
Murphy's university tools, time and dedication. - Able to build on the sales from the previous years based on
great customer relations and a strong team that I hired and
molded built of 10 core employees. - Acquired multiple outside events for the company. Hosting the
most successful Teacher Appreciation collecting over $35,000
in extra revenue
Crew Member
Papa Murphy's
06.2016 - 06.2020
- Trained in customer service and helping tender guests.
- Mastered all aspects of a crew member efficiently and
effectively. - Became educated in higher roles of the Papa Murphy's
business
Education
High School Diploma -
Lone Star
Frisco, TX06-2018
Skills
- Detail orientated
- Well-versed in Texas employment law
- Proficient written and oral communication skills
- Develops positive workplace relationships
- Managing high volumes
- Educated in helping cut costs, lower labor and improve inventory
- Recruitment and hiring
- Store operations
Timeline
Store Manager Trainer
Panda Express Restaurant
02.2024 - Current
Multi-Site Management
Papa Murphy's
11.2023 - 02.2024
General Manager
Papa Murphy's
06.2020 - 11.2023
Crew Member
Papa Murphy's
06.2016 - 06.2020
High School Diploma -
Lone Star
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