Eric Bean
Saint Clair Shores,MI
Summary
Hard-working and result-driven college student working towards BS in Marketing at Wayne State University. Aiming to utilize knowledge of consumer research strategies, advertising, and sales management experience to earn a full-time position.
Overview
5
5
years of professional experience
Work History
Marketing Intern
Thyssenkrupp Materials NA Inc.
11.2023 - Current
- Conduct market research to identify customer needs, preferences, and trends to support the creation of effective marketing strategies
- Monitor and respond to customer inquiries and feedback on social media platforms and other communication channels
- Collaborate with the marketing team to analyze and report on campaign performance metrics, providing insights and recommendations for improvement.
Assistant Manager
Men's Wearhouse
09.2020 - 11.2023
- Process all sale transactions with care and accuracy to ensure customers' satisfaction
- Regularly clean around the store to maintain a professional environment
- Operate all rental transactions and accurately input all required customer information
- Assist in managing a team to ensure all customer inquiries are answered accurately.
Assistant Trainer
Panera Bread
09.2018 - 08.2020
- Enhanced trainee performance by developing engaging and interactive training materials.
- Increased overall customer satisfaction with efficient and friendly checkout experiences through continuous monitoring and feedback sessions for cashiers.
- Streamlined cashier onboarding process, resulting in reduced training time and faster integration into the team.
- Evaluated employee performance, offering constructive feedback and recognizing top performers through regular assessments.
Education
Bachelor of Science - Marketing Management
Ilitch School of Business, Wayne State University
Detroit, MI05.2024
Skills
- Microsoft Office (Excel, PowerPoint, Word)
- Analytics Software (GA4, Agency Analytics, Mouseflow, Marketo)
- Basic Adobe Suite (Photoshop, Illustrator)
- Written and Verbal Communication
- Public Speaking
- Critical Thinking
Timeline
Marketing Intern
Thyssenkrupp Materials NA Inc.
11.2023 - Current
Assistant Manager
Men's Wearhouse
09.2020 - 11.2023
Assistant Trainer
Panera Bread
09.2018 - 08.2020
Bachelor of Science - Marketing Management
Ilitch School of Business, Wayne State University
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