eric beasley
Memphis,TN
Summary
Dynamic Network Maintenance Technician with proven expertise at Comcast, excelling in network troubleshooting and customer support. Enhanced operational efficiency by upgrading infrastructure and integrating advanced technologies. Recognized for exceptional problem-solving abilities and effective communication, ensuring seamless project execution and compliance with industry standards. Committed to continuous improvement and reliability in network management.
Overview
18
18
years of professional experience
Work History
Network Maintenance Technician
Comcast
11.2006 - Current
- Conducted regular audits of network devices and systems, ensuring compliance with industry standards and regulations.
- Participated in emergency response plans development considering potential threats that could impact network infrastructure''s stability.
- Assisted in the planning of large-scale projects such as data center migrations or expansions, ensuring seamless transitions without disruptions to critical operations.
- Provided exceptional customer support by quickly responding to service requests and resolving connectivity issues in a timely manner.
- Streamlined network infrastructure by upgrading outdated equipment and integrating advanced technologies for increased efficiency.
Education
High School Diploma - General Studies
05.1981
Skills
- IP addressing
- LAN and WAN management
- Router configuration
- Network troubleshooting
- Remote support
- System monitoring
- Cable management
- Software installation
- Network configuration
- Wireless networking
- Hardware installation
- Switch configuration
- Server maintenance
- Network security
- VoIP systems
- Firewall management
- Disaster recovery
- Performance optimization
- Virtualization technologies
- Operating systems
- Network documentation
- Network testing
- Software configuration
- Network protocols
- Patch management
- System administration
- Network monitoring
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Troubleshooting skills
- Organizational skills
- Team collaboration
- Network support
- Adaptability and flexibility
- Task prioritization
- Network diagnostics
- System upgrades
- Continuous improvement
- Problem-solving aptitude
- Diagnostic testing
- VPN configurations
- TCP/IP protocol
- Network architecture
Timeline
Network Maintenance Technician - Comcast
11.2006 - Current
Northside High - High School Diploma, General Studies
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