Eric Bempah
Antioch,CA
Summary
President's Club-winning Account Manager with expertise in SaaS-based architectures, networking, security, and SASE technology. Proven success in selling complex solutions through consultative and value-based sales techniques. Skilled in creating scalable business solutions, managing full sales cycles, and leveraging a holistic approach to problem-solving. Demonstrates strong technical aptitude, exceptional time management, and a self-directed drive to exceed expectations in dynamic environments.
Overview
9
9
years of professional experience
Work History
Mid Market Account Executive
Cisco Meraki
09.2022 - Current
- FY23 1H Quota Attainment 118%
- FY23 2H Quota Attainment 136%
- FY24 1H Quota Attainment 156%
- FY24 2H Quota Attainment 190%
SMB Account Manager
Cisco Meraki
02.2020 - 09.2022
- Drove internal and external relationships to achieve outstanding customer experiences and accelerate rapid revenue growth
- Cultivated, grew, and enabled partners to successfully sell Cisco Meraki products and solutions
- Implemented territory strategies and communicated successful campaigns to cross-functional teams
- Mentored and developed new hires and Account Development Representatives (ADRs), fostering top talent recruitment within the organization
- Delivered compelling presentations to highlight product differentiation and secure high-value accounts through consultative selling and tailored solutions
- Identified and analyzed key entry points for enhanced market penetration, leading to increased profitability
- Improved account management by anticipating competitive threats and developing proactive strategies
- Built and maintained a highly profitable pipeline, employing strategic sales penetration techniques
Account Manager
Cogent
09.2019 - 02.2020
- Secured high-value accounts through consultative selling and effective customer-centric solutions
- Enhanced market tracking processes to improve data analysis and sales effectiveness
- Delivered presentations that positioned products favorably against competitors
Regional Account Manager
XiO
09.2017 - 09.2019
- Conducted outreach to potential customers to build, own and manage a pipeline of opportunities
- Built and leveraged an extensive referral network
- Improved XiO's sales process by creating post sales process to ensure a smooth onboarding for future customers
- Represented XiO at Water Conferences to engage perspective customers
- Met and exceeded sales quota each quarter
- Conducted interactive virtual presentations and consultations
- Collaborated with Sales Engineers to create need, find pain points, and guide decision makers to quick decision
- Created 'Preferred Installer Network'
Account Manager
Kaiser Permanente
03.2016 - 08.2017
- Tracked, monitored and ensured that contracts, pricing and membership accounting have accurate information
- Lead and managed the process of resolving sensitive employer-initiated concerns to build purchaser loyalty and retain membership
- Identified and reported trends and/or systematic issues within a book-of-business as they become apparent and provide solutions and possible opportunities for growth
- Lead Account Strategy sessions and worked on large, high visibility, or tactically important targeted accounts
- Acted as primary point of contact for group customer contacts as related to contracts, benefits, rates or renewal activities
- Built strong customer commitment and support by engaging customers through outreach to collect feedback to ensure successful resolution and gain feedback for ongoing process improvement
- Created customized presentations and reports to support broker/consultant, customer needs and account strategy
Education
Bachelor of Arts - Political Science
California State University
Hayward, CASkills
- Consultative and Value-Based Selling
- Revenue Expansion Strategies
- SaaS-Based and SASE Solutions
- Account Management and Forecasting
- Relationship and Channel Management
- Pipeline Development and Execution
- Cross-Functional Team Collaboration
- Objection handling
- Strategic prospecting
Awards
- Top Seller (Revenue) in Americas: FY21, FY23, FY24
- 3x President's Club Winner
- 2023 & 2024 MVP
- Adding Value Everywhere Award
- Rookie of the Year Award
- Meraki Values Award
Accomplishments
- Top Seller (Revenue) in Americas: FY21, FY23, FY24
- 5x President's Club Winner
- 2023 & 2024 MVP
- Adding Value Everywhere Award
- Rookie of the Year Award
- Meraki Values Award
Affiliations
- Future Sales Leaders
- Women of Meraki Mentor
- Meraki Aspiring Leaders
Timeline
Mid Market Account Executive
Cisco Meraki
09.2022 - Current
SMB Account Manager
Cisco Meraki
02.2020 - 09.2022
Account Manager
Cogent
09.2019 - 02.2020
Regional Account Manager
XiO
09.2017 - 09.2019
Account Manager
Kaiser Permanente
03.2016 - 08.2017
Bachelor of Arts - Political Science
California State University
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