Summary
Overview
Work History
Education
Skills
Timeline
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Eric Benavides

Summary

Dynamic auto body professional offering extensive auto body knowledge gained through 7 years of industry experience. Well-versed in repair and assembly for range of makes and models. Strong knowledge of industry best practices and insurance protocols.

Overview

9
9
years of professional experience

Work History

Collision Technician

TikTok Collision Center
10.2021 - 09.2023
  • Handled day to day requirements including opening and closing business, making first contact with customers upon drop off, repairing vehicles as needed to complete certain deadlines facilitating in all aspects of repairs from body, paint, detailing to final delivery of vehicle.
  • Interacted well with customers to build connections and nurture relationships. Handled problematic customers and clients if needed to assist concerns to maintain excellent customer service.
  • Examined damaged vehicles to determine degree of structural and mechanical damage.
  • Performing a full evaluation of damages of vehicles including full disassembly with a blueprint of parts needed to complete repairs for said vehicle while simultaneously making cost effective decisions, upholding manufacture and industry standards.
  • Stocked shop with equipment, parts and other resources to promote timely service.
  • Ordered parts through various vendors, checking components in comparing them to damage parts verifying that it's correct. If not working with the vendors to allocate the correct piece
  • Supervised and managed shop operations and tasks.
  • Negotiated contracts with suppliers and vendors, securing best pricing for materials, labor and equipment.
  • Established relationships with automotive industry vendors for subcontracting glass repair, PDR repair and vinyl decal installation.
  • Evaluated sublet shops bids and quality of work to obtain best value for projects.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit. While assessing and verifying billing invoices and expense reports.
  • Volunteered for additional assignments during peak work periods to meet production targets and tight deadlines
  • Resolved issues quickly to maintain productivity goals.
  • Completed road tests and safety review before releasing repaired vehicles to own

Certified BMW Collision A-Tech

Nick Alexander Collision Center
08.2016 - 09.2021
  • Repair vehicles to original condition by disassembling, reading estimates, replace parts, and return vehicle to original operating condition.
  • Inspected completed repairs for accuracy, quality and safety.
  • Performed Structural and Non-Structural repairs utilizing bmw repair guidelines to determine best least intrusive approach and yielding highest level of repairs.
  • Set-up and measured unibody and full frame vehicles on dedicated Celette collision repair system. Aligned and balanced vehicle structure using dedicated jig and fixtures system.
  • Executed Level 1-3 repairs utilizing the proper repair method and equipment by the manufacturer whether it was UHSS, Boron, Aluminum, Carbon fiber and other exotic materials.
  • Averaged 200+ flagged hours per pay period
  • Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
  • Reassembled and replaced parts to complete body repairs.
  • Followed standard operating procedures to achieve consistent quality of work.
  • Tested and adjusted newly repaired vehicles to verify proper function.
  • Diagnosed and repaired various mechanical and electrical problems on diverse vehicle makes and models.
  • Filled, sanded and smoothed surfaces to prepare for painting.
  • Used welding and cutting tools to repair metal body parts.
  • Replaced and installed glass, headlights and other lighting and electrical components.
  • Applied sealants, caulks and rust preventatives to protect body and paint.
  • Skilled at working independently and collaboratively in a team environment.
  • Proved successful working within tight deadlines and a fast-paced environment.

Plastic Repair Technician

Caliber Collision Center
08.2014 - 06.2015
  • Completed partial or full dismantling of vehicles to quickly repair or replace defective components and restore functionality.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Handled all express and small jobs from insurance and wholesale dealership lot damages
  • Repair plastic substrates using 3m SOP procedures yielding high repairs

Education

Level 1 Non-Structural Certified

Tesla Training
Santa Monica, CA
05.2021

Automotive Damage Appraisal & Management - Automotive-Body Technology

Cerritos College
Cerritos, CA
07.2017

Body And Paint

BMW STEP Level 2
Spartanburg, SC
04.2016

Body And Paint

BMW STEP Level 1
Oxnard, CA
04.2015

I-Car Gold Pro Level 1 Non-Structural

I-Car
07.2014

General Automotive Collision Repair - Automotive-Body Technology

Cerritos College
Norwalk, CA
05.2014

High School Diploma -

Marco Antonio Firebaugh High School
Lynwood, CA
07.2012

Skills

  • Insurance Knowledge
  • Complex Problem-Solving
  • Strong Automobile Model Knowledge
  • MIG Welding Proficiency
  • Frame Knowledge
  • Business Growth

Timeline

Collision Technician

TikTok Collision Center
10.2021 - 09.2023

Certified BMW Collision A-Tech

Nick Alexander Collision Center
08.2016 - 09.2021

Plastic Repair Technician

Caliber Collision Center
08.2014 - 06.2015

Level 1 Non-Structural Certified

Tesla Training

Automotive Damage Appraisal & Management - Automotive-Body Technology

Cerritos College

Body And Paint

BMW STEP Level 2

Body And Paint

BMW STEP Level 1

I-Car Gold Pro Level 1 Non-Structural

I-Car

General Automotive Collision Repair - Automotive-Body Technology

Cerritos College

High School Diploma -

Marco Antonio Firebaugh High School

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Eric Benavides