Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eric Berenson

OCEANSIDE,NY

Summary

Seasoned Operations Manager and positive Team Leader with exceptional problem solving, planning and interpersonal communication skills. Highly effective at hiring and supervising talented teams and creating positive change through fast paced operational and organizational growth.

Overview

29
29
years of professional experience

Work History

Operations Manager

NBCUniversal
12.2019 - Current
  • Manage $40 million P&L's for New York and Chicago Set Lighting, Grip, and Transportation businesses.
  • Oversaw 5x+ growth in New York business, from $4 million to $22 million in three year period.
  • Attend regular Finance meetings with Senior Leadership to report on current business performance, budgeting, revenue forecasting, cost-saving strategies and new business development opportunities
  • Oversee operational and financial success of 17+ NBCUniversal TV and Film Productions (Lighting, Grip, transportation) currently shooting in and around New York city and Chicago Illinois
  • Manage 75,000Sqft New York warehouse including all Infrastructure planning, capital improvements, Operational flow strategies, facility maintenance, and repairs, and landlord and external vendor relations
  • Oversaw 5x increase in staffing in New York operation over four year period including recruiting, hiring, onboarding, training, mentoring, coaching, and succession planning
  • Create and implement employee expectation documents and guide leaders and employees to align through Individual Development and 30-60-90 Plans, continuous measurement of Key Performance Indicators, and regular employee performance reviews.
  • Design cross-functional training and inter-departmental team-building strategies to ensure continuous employee development, team-cohesion, strategic labor planning, and overall operational effectiveness
  • Foster a positive work environment and empower employees to take ownership of their responsibilities leading to increased accountability, improved performance outcomes, and high employee retention.
  • Direct initiatives to improve work environment, company culture and overall business strategy with emphasis on continuous improvement, employee training, safety, customer service, and budgeting
  • Lead successful change management initiatives, ensuring seamless transitions during organizational restructuring efforts.
  • Responsible for implementation and oversight of company-wide Environmental, Health and Safety programs (NY and Chicago) including emergency action planning
  • Partner with Local labor Unions to ensure compliance
  • Initiated and oversaw warehouse LED conversion program to support Energy Efficiency, Sustainability, employee safety and operational cost savings
  • Member of Organizational design and strategy team reporting directly to Vice President of Operations
  • Member of NBCUniversal Diversity, Equity and Inclusion Team
  • 2024 "Acceleration Program for Future NBCUniversal Leaders" participant as selected by NBCUniversal Senior Leadership
  • 2021 NBCUniversal "Key Talent" award recipient

Operations Manager

Adorama Renal Company
05.2019 - 11.2019

Managed a

  • Supervised operations and technical staff and kept employees compliant with company policies and procedures.
  • Analyzed and reported on key employee and operational performance metrics to senior management.
  • Introduced new methods, practices, and systems to increase operational effectiveness, enhance exceptional customer service initiatives, and maximize employee productivity
  • Directed initiatives to improve work environment, company culture or overall business strategy.

National AV Operations Manager

VER
03.2016 - 05.2019
  • Promote and drive employee development practices company-wide
  • Developed national cross-functional training programs that concentrate on overall staff effectiveness, team building, standardizations, employee retention and morale
  • Create, document and implement best practice protocols and process improvement initiatives
  • Coordinate with national facility management for future site planning and functional design
  • Collaborate with senior management to evaluate market trends, forecast and plan for future growth and ensure consistent customer satisfaction

Engineering Manager

VER
03.2011 - 03.2016
  • Oversaw a team of over 35 Audio and Video Engineers
  • Recruited, hired, trained, coached and mentored Engineering and Operational staff
  • Measured individual and team development through consistent performance management
  • Responsible for Engineering department budgeting
  • Designed warehouse layout and engineering test stations utilizing lean and 5S concepts
  • Maintained three-floor NYC operation as Facility and Safety Manager

Video Engineer

VER
09.2007 - 03.2011
  • Lead digital camera, lens, and recording device technician
  • Inspected, tested and maintained complete line of Audio/Video rental inventory and performed repairs per manufacturing specifications
  • Assisted clients with technical issues over the phone as national on-call Engineer

Audio/Video Quality Control Technician

Broadcast Video Rentals Ltd.
09.2000 - 09.2007
  • Performed quality control testing procedures on entire inventory of Audio and Video equipment and maintained to peak performance
  • Assisted clients with technical support during equipment check out and on location to ensure 100% client satisfaction

Self-Employed Film Industry Professional

Self Employed
08.1995 - 08.2000
  • Five years of studio and on-location experience in Commercial, Industrial, Live-event, and Documentary/Feature Film productions
  • Freelance Camera Assistant, Producer, Production Manager, 1st/2nd Assistant Director, Grip/Electric, Location Scout and Production assistant

Education

Bachelor of Arts - Film Studies/Production

Keene State College
Keene, NH

Skills

  • Operations and Facilities Management
  • Leadership
  • Team Building and Collaboration
  • Employee Hiring, Training, Development
  • Change Management
  • Human Resources and Labor Relations
  • P&L Management and Financial Oversight
  • Budgeting, Purchasing and Procurement
  • Business Planning, Strategy, and Revenue Growth
  • Customer Focus and Support
  • Continuous Process Improvements
  • Policy Development and Enforcement

Timeline

Operations Manager

NBCUniversal
12.2019 - Current

Operations Manager

Adorama Renal Company
05.2019 - 11.2019

National AV Operations Manager

VER
03.2016 - 05.2019

Engineering Manager

VER
03.2011 - 03.2016

Video Engineer

VER
09.2007 - 03.2011

Audio/Video Quality Control Technician

Broadcast Video Rentals Ltd.
09.2000 - 09.2007

Self-Employed Film Industry Professional

Self Employed
08.1995 - 08.2000

Bachelor of Arts - Film Studies/Production

Keene State College
Eric Berenson