Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 5 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.
Experienced Corporal Infantry Squad Leader offering 5+ years of experience with United States Marine Corps. Solid communication, planning and problem-solving abilities. Outstanding team collaboration and leadership skills.
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
22
22
years of professional experience
Work History
Lead Technician
EMCOR Facility Services
02.2019 - Current
Improved equipment efficiency by conducting regular maintenance and implementing upgrades.
Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
Enhanced system reliability with thorough troubleshooting and root cause analysis of technical issues.
Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
Developed comprehensive training materials to onboard new technicians, resulting in faster acclimation to role responsibilities.
Mentored junior technicians, fostering a collaborative work environment that encouraged skill development and knowledge sharing.
Implemented safety protocols to minimize workplace accidents and ensure adherence to industry regulations.
Streamlined inventory management by implementing an efficient tracking system for tools, parts, and supplies.
Managed projects from conception to completion, ensuring on-time delivery while staying within budget constraints.
Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
Coordinated with vendors for procurement of required parts and materials, negotiating favorable pricing terms.
Documented procedures for complex tasks, enabling efficient knowledge transfer between team members.
Maximized resource utilization by scheduling work assignments based on technician availability and expertise.
Achieved cost savings through vigilant monitoring of expenses related to labor hours and material usage.
Established strong relationships with clients by consistently providing high-quality service and addressing concerns promptly.
Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
Mentored junior technicians in maintenance, repair and reporting duties.
Managed team performance by training, mentoring, disciplining, and motivating employees.
Planned, scheduled, and delegated daily work to team of employees.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
Repaired, upgraded and inspected electronic, electrical and mechanical systems.
Adhered to established policies and standards to safely complete projects.
Tracked equipment and inventory, maintaining prescribed levels for technical equipment and supplies.
Validated adherence to best practices, quality standards and customer specifications.
Maintained accurate records of malfunctions, installations and service calls according to company/manufactures guidelines.
Tested components and systems to evaluate performance and identify concerns.
Monitored and enforced safety measures to mitigate hazards.
Devised and implemented safety programs, encouraging team members to take time to analyze situations and determine best course of action.
Implemented, configured, and optimized safety standards.
Monitored ticket resolution rates, confirming quick and effective technical service call outcome
Actualized policies and procedures to promote occupational health and safety best practices.
Organized work to meet demanding production goals.
Maintained quality assurance and customer satisfaction objectives.
Inspected equipment to identify areas of wear or causes of malfunctions.
Maintained compliance with regulatory standards and safety requirements.
Applied critical thinking and research to address complex issues.
Observed equipment operation to diagnose and troubleshoot reported issues.
Completed job reports and logs immediately following service calls.
Addressed routine equipment maintenance according to established schedule.
Scheduled maintenance and repair tasks in alignment with production deadlines to reduce bottlenecks.
Tracked and recorded parts and labor costs related to each service call.
Diagnosed and repaired problems with electrical and mechanical systems.
Worked with diverse types of weather and ground conditions.
Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Managed maintenance activities, supervised staff and inspected equipment.
Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
Liaised with internal departments to optimize productivity and efficiency.
Spread out articles or materials and examined for holes, tears and other defects.
Increased team productivity by streamlining communication and implementing effective project management strategies.
Identified team weak points and implemented corrective actions to resolve concerns.
Maintained team flexibility and embraced change to adapt within dynamic markets.
Oversaw day-to-day activities of 16 employees in a Mobile Facilities Maintenance establishment, fostering inspiring atmosphere to optimize employee experiences.
Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Assisted with new hire processing and existing training programs.
Led team by answering complex customer questions and mentoring personnel one-on-one.
Mentored employees on customer service techniques and explained direct link between revenue growth and customer loyalty.
Rewired and replaced faulty electrical components in equipment.
Detected and repaired machinery faults using electrical and manual testing methods.
Installed and maintained plumbing and HVAC systems.
Executed tasks within time and budget constraints.
Positively engaged with customers and maintained professional appearance as company representative.
Replaced worn or broken parts on machines and equipment.
Performed preventive maintenance and repairs on various types of equipment.
Followed instructions from supervisor regarding daily job tasks and duties.
Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
Installed new locks, door handles, and door closers.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Operated varied hand and power tools to complete repairs.
Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Inspected and maintained equipment to keep items in top working condition.
Laid and repaired tile, carpet and hardwood flooring.
Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
Supervised technicians and assigned responsibilities.
Generated and completed work orders for repairs, maintenance and component replacement.
Construction Foreman
Dreamcatchers LLC
03.2018 - 01.2019
Enhanced project efficiency by implementing time-saving techniques and proper material utilization.
Ensured timely completion of projects by effectively delegating tasks and monitoring team progress.
Maintained high-quality craftsmanship by enforcing attention to detail and adherence to industry standards.
Reduced waste and saved costs with effective material management, cutting down on overall expenses.
Increased client satisfaction through consistent communication, addressing concerns promptly, and delivering exceptional results.
Improved team productivity by providing comprehensive training in carpentry techniques, safety precautions, and tool usage.
Streamlined work processes through the introduction of new tools and equipment, enhancing overall performance.
Developed strong relationships with suppliers to secure favorable pricing on materials without compromising quality.
Implemented preventive maintenance programs for tools and equipment, reducing downtime due to malfunction or repair needs.
Contributed to project success by accurately estimating material needs and labor requirements during the planning phase.
Established a safe working environment by enforcing strict adherence to safety protocols, minimizing workplace injuries.
Optimized workflow through efficient scheduling of crew members based on their skills, availability, and project demands.
Coordinated seamlessly with other trades on site to avoid any delays or conflicts during construction activities.
Inspected work performed by carpentry crews to check completion of job specifications.
Addressed employee issues and conflicts, applying listening and communication skills to promote quick resolution.
Supervised teams of up to 6 employees, answering questions and providing feedback on work progress.
Coordinated movement of materials and equipment to job sites, verifying supply readiness prior to project start.
Assessed project size to prepare work orders and determine resources needed to complete jobs.
Kept accurate records of materials used, employee timesheets, client issues and accident reports.
Reviewed and approved time and attendance records of carpentry crews.
Oversaw daily operations at site, keeping team production moving at optimal pace.
Trained workers in proper methods, equipment operation and safety procedures.
Inspected equipment and tools used for safe operation.
Directed projects according to schedule and quality demands.
Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
Provided feedback to workers on job performance and safety procedures.
Created and implemented plans to maximize efficiency of workers.
Supported construction and extraction workers to facilitate timely completion of projects.
Sourced suppliers and purchased necessary materials for work.
Increased equipment efficiency by performing regular maintenance and timely repairs.
Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
Maximized productivity with efficient scheduling and allocation of equipment resources.
Contributed to project completion, skillfully operating various heavy machinery such as Excavators, Skid Steers and Trenchers.
Used forklifts, hand trucks, scissor lifts, and other equipment to move materials around work sites and organized according to need.
Maintained and cleaned equipment after each job and inspected.
Trained in diverse pieces of equipment and useful attachments to handle team needs.
Loaded and moved materials such as dirt and rocks based on specific job needs.
Assessed work sites daily for potential hazards.
Loaded and unloaded construction materials on site.
Checked equipment performance and made necessary repairs.
Performed preventive maintenance to prolong life of equipment.
Enhanced project efficiency by delegating tasks and supervising construction crew members.
Service/Installation Technician
Jerry Williams Pump & Well Service
08.2015 - 01.2018
Enhanced customer satisfaction by providing efficient installation services and timely resolution of issues.
Reduced service callbacks by ensuring accurate installations and proper equipment testing.
Streamlined workflow for faster job completion through effective communication with team members.
Completed installations within deadlines, adhering to company policies and safety guidelines.
Provided excellent customer service, addressing questions and concerns during the installation process.
Consistently met or exceeded performance metrics, showcasing dedication to quality workmanship and professionalism.
Minimized downtime for customers by troubleshooting issues promptly after initial installation, ensuring smooth operation of systems installed.
Continuously updated knowledge on industry trends and emerging technologies, enhancing skillset as an Installation Technician.
Actively participated in team meetings, contributing valuable input toward process improvements and increased productivity.
Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
Proactively resolved conflicts with clients when needed, ensuring all parties were satisfied with the final installation outcomes.
Installed and configured new equipment and systems according to company standards.
Maintained updated knowledge of all equipment, products, and services to properly educate customers.
Scheduled and performed maintenance, repair and upgrades of existing equipment and systems.
Followed all company guidelines regarding safety procedures when out in field.
Established and maintained effective working relationships with vendors and contractors to support operations.
Increased customer satisfaction by providing timely and efficient service for various technical issues.
Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
Inspected equipment to diagnose operational issues.
Explained diagnostic findings to customers and outlined repair or service options.
Operated specialized attachments to complete tasks efficiently, such as using a hydraulic breaker for rock excavation projects.
Operated machining equipment safely with team of operators.
Trained in diverse pieces of equipment and useful attachments to handle team needs.
Maintained and cleaned equipment after each job and inspected.
Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
Drove vehicles to and from work sites and maintained clean driving record.
Completed minor repairs and replacements of equipment parts to restore functionality.
Loaded and unloaded materials from trucks, cranes and other and coordinated supplies to promote efficiency.
Completed diligent equipment inspections, repairs, and maintenance actions to prolong life of each piece of machinery.
Graded earth and smoothed surfaces as part of projects or finish work.
Monitored fuel, oil and water levels of heavy equipment.
Followed safety protocols while operating machinery.
Operated heavy equipment to move large quantities of dirt and debris.
Assessed work sites daily for potential hazards.
Loaded and unloaded construction materials on site.
Loaded and moved materials such as dirt and rocks based on specific job needs.
Performed preventive maintenance to prolong life of equipment.
Operated range of heavy equipment on regular basis with advanced skill.
Demonstrated adaptability in handling diverse assignments, swiftly transitioning between different types of equipment as needed.
Used forklifts, hand trucks, scissor lifts, and other equipment to move materials around work sites and organized according to need.
Enhanced client satisfaction by providing timely and efficient services for water well installations and repairs.
Ensured safe and reliable water supply by testing and treating wells according to industry standards.
Conducted thorough site assessments for potential well locations, optimizing water accessibility and quality.
Collaborated with drilling teams to ensure proper installation of new water wells, resulting in increased customer satisfaction.
Contributed to company growth through participation in marketing efforts aimed at promoting services to prospective clients.
Served as a mentor to new technicians joining the team; provided guidance on best practices while fostering a collaborative work environment.
Worked closely with regulatory agencies to ensure all projects adhered to industry standards and environmental regulations, avoiding potential fines or project delays.
Operated equipment such as front-end loaders, forklifts, and slakers regularly.
Monitored water production and tested water samples to evaluate quality and safety.
Collected water samples to test alkalinity, hardness, and residual levels.
Adhered to EPA and OSHA regulations.
Monitored water quality and adjusted chemical dosages to meet regulatory standards.
Infantry Squad Leader
United States Marine Corps
12.2008 - 11.2013
Improved squad performance by implementing rigorous training and evaluation methods.
Developed cohesion among team members through regular team-building exercises and open communication.
Ensured mission success with thorough planning, preparation, and execution of tactical operations.
Enhanced overall unit readiness by conducting individual skill assessments and providing targeted coaching.
Maintained a high level of discipline and professionalism in the squad, leading by example at all times.
Collaborated with other squad leaders to develop cohesive strategies for joint missions and training exercises.
Managed logistical requirements for the squad, ensuring appropriate equipment allocation and maintenance schedules were followed.
Implemented risk mitigation measures during operations to minimize potential threats to personnel safety and mission objectives.
Maximized operational efficiency by streamlining administrative processes within the squad''s daily routine.
Coordinated with higher command echelons for resource allocation, sharing valuable intel from ground-level observations to inform decision-making processes.
Fostered a positive learning environment within the squad, encouraging professional development through continued education opportunities.
Conducted regular physical fitness tests to ensure optimal performance levels among squad members during strenuous activities or combat situations.
Mentored junior warriors on career progression opportunities within the Infantry field, providing guidance on promotion paths and required qualifications for advancement.
Evaluated subordinates'' job performances using objective criteria to recommend promotions or disciplinary actions when needed.
Instructed team members in reconnaissance techniques such as map reading, compass use, navigation skills enhancing their situational awareness abilities.
Developed highly effective communication lines between squad members by implementing standard radio procedures and communication protocols.
Promoted a culture of continuous improvement within the squad, consistently seeking ways to optimize processes and increase efficiency.
Provided critical support during humanitarian assistance missions, demonstrating adaptability in navigating complex situations while maintaining focus on mission objectives.
Supervised and led squad of 12 plus warriors, setting high standard of efficiency, loyalty and integrity.
Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.
Responded to emergencies with speed, efficiency, and knowledgeable assistance.
Executed reasoned and efficient decision-making to foster troop discipline and unity.
Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.
Instructed personnel in de-escalation and conflict resolution techniques for use in foreign national negotiations and cooperative actions.
Identified issues between warriors and successfully resolved problems through active listening and interpersonal communication.
Assessed battlefield conditions such as terrain and enemy fire effectiveness to organize and deploy team members effectively.
Demonstrated proficiency in telecommunications equipment to foster critical contact during team missions.
Provided thorough reports to superiors regarding squad's activities on patrol.
Briefed leaders on readiness, equipment status, and enemy locations to enable sound decision making.
Maintained property and equipment inventory and crew assignments.
Coordinated infantry positioning and equipment locations to facilitate safety and efficiency.
Determined necessity and type of additional resources and change of approach and techniques.
Inspected weapons for proper cleanliness and functionality and identified parts for repair.
Maintained current in-depth knowledge of team member strengths and weaknesses to most effectively plan battle strategy.
Supported Crew Supervisor in establishing and updating crew policies and implementing new procedures.
Constructed and camouflaged infantry positions and equipment to prevent detection.
Coordinated fire suppression actions with air operations and local emergency response entities.
Operated heavy equipment, fire equipment and mobile Incident Command Center vehicle.
Trained in use of tear gas, passive ordnance, and explosives.
Performed as fire team member during situational training exercises and infantry dismounted battle drills.
Maintained secure communication systems to relay information to and from command teams.
Trained over multinational partners, contractors and foreign nationals to develop warfighting and defense capabilities.
Patrolled designated coverage areas and evaluated terrain for defensive use.
Established defensive positions to protect against enemy forces.
Conducted reconnaissance operations to gather intelligence on enemy positions.
Utilized advanced tactics to engage and neutralize enemy combatants.
Taught personnel to mitigate environmental hazards and properly use personal protective equipment such as chem gear for battle scenarios.
Machine Welder
Wainwright Industries
12.2007 - 11.2008
Enhanced production efficiency by maintaining and troubleshooting welding equipment.
Ensured high-quality welds by carefully following blueprints and specifications for each project.
Reduced material waste by measuring, cutting, and fitting metal components with precision.
Increased workplace safety by adhering to strict safety protocols and wearing appropriate protective gear.
Performed preventative maintenance on welding machines to minimize downtime due to equipment issues or malfunctions.
Demonstrated adaptability by quickly learning new welding techniques when required for specialized tasks or projects.
Streamlined workflow through effective communication with supervisors, engineers, and other production staff regarding project requirements or potential challenges encountered during the welding process.
Exhibited strong attention to detail while monitoring the quality of welded joints during fabrication processes such as grinding, polishing, or buffing operations.
Ensured proper documentation of completed projects according to company guidelines, including material traceability and welder qualifications.
Welded in flat, horizontal, vertical, and overhead positions.
Inspected welds and checked critical measurements to meet specifications.
Prepared welding equipment to perform advanced welding work.
Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions.
Fabricated shop parts directly from blueprints.
Chipped off excess weld, slag, and spatter using hand tools.
Loaded or fed workpieces into welding machines to join or bond components.
Verified quality of finished products against company standards, determined grades and identified defective items.
Inspected, measured and tested completed metal workpieces for conformance to specifications using measuring and testing devices.
Utilized work order and diagrams to identify and apply job requirements and quality standards to effective production planning.
Maintained and recorded inventory transactions to reflect items used in each job and accounted for any discrepancies.
Enhanced welding quality by following precise welding procedures and maintaining proper equipment settings.
Proactively addressed potential hazards or equipment malfunctions before they escalated into serious problems.
Cut, grinded and bent edges of materials to be joined for snug fit using power grinders and hand tools.
Welded metal components in vertical, overhead and flat positions.
Bolted, clamped and tack-welded parts to secure components prior to welding.
Welded various connections with high-quality final results.
Prepared for assembly by positioning, aligning and securing parts using tools such as jigs and vises.
Inspected welds for accuracy and conformance to specifications.
Cleaned material surfaces to remove dirt or excess acid using chemical solutions, wire brushes and grinders.
Carpenter
M.J. Tucker LLC.
07.2007 - 11.2007
Improved project efficiency by accurately interpreting blueprints and executing carpentry tasks according to specifications.
Enhanced client satisfaction by consistently meeting project deadlines and maintaining high-quality craftsmanship in all carpentry work.
Reduced material waste by precisely measuring, cutting, and assembling lumber for various construction projects.
Collaborated with other skilled tradespeople to ensure seamless integration of carpentry work within larger construction projects.
Increased safety on job sites by diligently following industry best practices and OSHA guidelines during all carpentry tasks.
Contributed to successful completion of residential projects by skillfully installing cabinetry, doors, windows, and flooring materials.
Strengthened team collaboration through effective communication and problem-solving skills during complex carpentry projects.
Optimized workspace organization by maintaining a clean, safe, and efficient work environment throughout each project''s duration.
Streamlined project timelines by quickly adapting to changing client needs or design specifications while maintaining quality standards.
Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
Expanded professional knowledge base by staying current on industry developments, new materials, and innovative carpentry techniques.
Mentored junior team members to improve their technical skills and enhance overall team performance in completing various carpentry tasks.
Repaired existing structures such as staircases, decks, or door frames with precision to extend their lifespan without compromising structural integrity or aesthetics.
Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
Assisted in site preparation and cleanup activities to ensure efficient project workflow and minimize disruptions for clients or other construction teams.
Demonstrated close attention to detail to verify quality and accuracy of work.
Followed established job site safety regulations and maintained safe and clean work area.
Completed installations of building structures, trim, flooring, doors, and windows.
Planned and executed work with proper tools and materials to maximize productivity.
Read and interpreted blueprints to follow specifications of projects.
Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.
Measured, drilled and sawed materials to perform successful home improvements.
Measured materials to determine sizes and quantity required for construction project.
Planned projects by identifying necessary equipment, tools, and required assistance.
Discarded debris and disposed waste to maintain cleanliness and quality standards.
Collaborated with other construction workers to coordinate projects and streamline process.
Cut, shaped and installed siding, roofing and framing to protect interior of properties from harsh weather conditions.
Inspected job sites to identify potential hazards and establish protection and safety standards.
Assisted in training new carpenters to demonstrate techniques, apply best practices and comply with protocols and regulations.
Shaped or cut materials to specified measurements using hand tools, machines and power saws.
Planned and executed work with proper tools and materials to maximize efficiency.
Installed insulation, trim and other finishing touches.
Repaired damaged doors, windows and other structures.
Effectively used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
Calculated dimensions and amount of needed materials by accurately measuring job site and structures.
Installed drywall, ceilings, trim and fabricated replacement trim and moldings.
Followed protocols and stayed organized to provide personal and teammate safety.
Safely operated electric cordless and hammer drills and cutting torches.
Measured and marked cutting lines on materials using pencil or chalk and marking gauge.
Read and interpreted blueprints and construction documents to determine project directives.
Managed inventory of tools, supplies and equipment.
Operated forklifts and other heavy equipment.
Facilitated harmonious working relationships with crew members to prevent problems and conflicts.
Carpenter
C.L. Ackerman Construction Inc.
01.2007 - 07.2007
Improved project efficiency by accurately interpreting blueprints and executing carpentry tasks according to specifications.
Enhanced client satisfaction by consistently meeting project deadlines and maintaining high-quality craftsmanship in all carpentry work.
Reduced material waste by precisely measuring, cutting, and assembling lumber for various construction projects.
Strengthened team collaboration through effective communication and problem-solving skills during complex carpentry projects.
Optimized workspace organization by maintaining a clean, safe, and efficient work environment throughout each project''s duration.
Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
Expanded professional knowledge base by staying current on industry developments, new materials, and innovative carpentry techniques.
Mentored junior team members to improve their technical skills and enhance overall team performance in completing various carpentry tasks.
Repaired existing structures such as staircases, decks, or door frames with precision to extend their lifespan without compromising structural integrity or aesthetics.
Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
Assisted in site preparation and cleanup activities to ensure efficient project workflow and minimize disruptions for clients or other construction teams.
Demonstrated close attention to detail to verify quality and accuracy of work.
Followed established job site safety regulations and maintained safe and clean work area.
Planned and executed work with proper tools and materials to maximize productivity.
Read and interpreted blueprints to follow specifications of projects.
Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.
Measured, drilled and sawed materials to perform successful home improvements.
Measured materials to determine sizes and quantity required for construction project.
Discarded debris and disposed waste to maintain cleanliness and quality standards.
Cut, shaped and installed siding, roofing and framing to protect interior of properties from harsh weather conditions.
Assisted in training new carpenters to demonstrate techniques, apply best practices and comply with protocols and regulations.
Shaped or cut materials to specified measurements using hand tools, machines and power saws.
Installed insulation, trim and other finishing touches.
Repaired damaged doors, windows and other structures.
Effectively used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
Calculated dimensions and amount of needed materials by accurately measuring job site and structures.
Installed drywall, ceilings, trim and fabricated replacement trim and moldings.
Measured, cut and installed drywall, paneling and other materials.
Followed protocols and stayed organized to provide personal and teammate safety.
Safely operated electric cordless and hammer drills and cutting torches.
Measured and marked cutting lines on materials using pencil or chalk and marking gauge.
Cut and shaped materials to meet outlined measurements.
Read and interpreted blueprints and construction documents to determine project directives.
Operated forklifts and other heavy equipment.
Facilitated harmonious working relationships with crew members to prevent problems and conflicts.
Lead General Service Technician
Dobbs Tire And Auto
09.2006 - 01.2007
Improved vehicle performance by conducting thorough diagnostics and identifying necessary repairs.
Increased customer satisfaction through providing timely and accurate repair services.
Maintained safe work environment by adhering to safety protocols and standards during all repairs.
Enhanced team efficiency by collaborating on complex repairs and sharing knowledge with fellow mechanics.
Reduced downtime for customers through efficient scheduling and prioritization of repair tasks.
Minimized return visits from customers by ensuring high-quality workmanship in all repairs.
Streamlined inventory management, ordering parts as needed to maintain optimal stock levels.
Stayed up-to-date on industry trends, attending training seminars to improve knowledge and skills.
Expanded service offerings with additional certifications in specialized repair techniques or systems.
Maintained detailed records of all services performed, ensuring accurate billing and tracking of warranty information.
Gained customer trust by providing transparent quotes and explanations of necessary repair work before beginning any job.
Demonstrated adaptability when faced with unexpected challenges or changes in a vehicle''s condition during the repair process.
Enhanced shop reputation by consistently delivering exceptional customer service, resulting in positive reviews and referrals from satisfied clients.
Ensured smooth workflow within the shop by performing regular maintenance on tools and equipment.
Contributed valuable input during team meetings aimed at improving overall shop operations.
Boosted revenue generation through offering preventative maintenance suggestions to customers based on vehicle inspection results.
Decreased rework instances through implementing quality control checks after each repair completed.
Supported junior mechanics'' professional development by serving as a mentor, providing guidance on best practices and troubleshooting techniques.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Replaced damaged, missing, or defective parts with new and refurbished components.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
Inspected and tested equipment to locate worn and damaged parts.
Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Disassembled defective parts to make proper repairs.
Participated in ongoing training to stay up to date with advancements in automotive technology.
Repaired and replaced worn and damaged components.
Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
Read and followed technical documentation to complete accurate repairs.
Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Investigated customer complaints to identify cause of malfunctions.
Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
Assisted in teardown, repairs and rebuilds of faulty assemblies such as power systems, steering systems and linkages.
Union Carpenter
Builders Bloc / Mc Bride & Son Inc.
03.2006 - 09.2006
Increased project efficiency by implementing precise measurements and cutting techniques for materials.
Enhanced workplace safety through regular inspections of tools and equipment, ensuring proper maintenance and repairs.
Collaborated with team members to complete projects on time and under budget, meeting client expectations.
Contributed to successful project completion by reading blueprints and following specific building codes.
Reduced waste by efficiently utilizing materials and recycling excess lumber from job sites.
Supported team members with efficient material handling, ensuring timely availability of required supplies for each task.
Assisted in the construction of residential framing projects, contributing to precise alignment and stability of structures.
Collaborated with experienced carpenters to improve skillset through hands-on training and mentorship opportunities.
Demonstrated commitment to quality craftsmanship by following blueprints and specifications accurately during each phase of construction.
Maintained organized tool inventory, ensuring quick access to necessary equipment during time-sensitive tasks.
Ensured client satisfaction by addressing concerns promptly and implementing appropriate solutions under the supervision of senior carpenters.
Aided in the maintenance of power tools and equipment to ensure optimal performance and longevity on job sites.
Advanced knowledge in woodworking techniques by attending relevant workshops and carpentry courses as part of ongoing professional development.
Achieved accurate cuts using miter saws, table saws, circular saws, jigsaws, routers, planers while adhering to all safety protocols.
Utilized hand tools such as hammers, chisels, levels, squares, and measuring tapes to complete tasks with precision and efficiency.
Demonstrated adaptability by working on a diverse range of projects including residential remodels, commercial fit-outs, and new construction.
Expanded knowledge in various carpentry techniques such as joinery methods, wood selection, and finishes through regular collaboration with skilled carpenters.
Assisted with movement of materials and equipment to job sites.
Kept job site cleaned up properly and all debris disposed of in respective containers.
Followed established job site safety regulations and maintained safe and clean work area.
Cut materials according to specifications in preparation for installation.
Prepared materials accurately using hand and power tools to make precise cuts.
Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.
Observed all OSHA and corporate safety regulations and procedures.
Gained valuable education in residential and commercial building codes.
Planned and executed work with proper tools and materials to maximize productivity.
Worked with master carpenters to install decks for both residential and commercial customers.
Completed installations of building structures, trim, and flooring.
Installed and repaired woodwork, millwork, and cabinetry under supervision of master carpenter.
Effectively used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
Shaped or cut materials to specified measurements using hand tools, machines and power saws.
Planned and executed work with proper tools and materials to maximize efficiency.
Followed protocols and stayed organized to provide personal and teammate safety.
Measured and marked cutting lines on materials using pencil or chalk and marking gauge.
Cut and shaped materials to meet outlined measurements.
Installed insulation, trim and other finishing touches.
Specialized in framing and finish carpentry.
Union Flooring Apprentice
Ambassador Floor Co.
05.2005 - 02.2006
Enhanced flooring installation quality by diligently assisting in the preparation of work areas and materials.
Contributed to project efficiency by effectively organizing tools and equipment needed for each job.
Assisted in the accurate measurement and cutting of flooring materials, ensuring precise installations.
Collaborated with team members to successfully complete various flooring projects within tight deadlines.
Gained proficiency in different types of flooring installations, including hardwood, laminate, and tile systems.
Improved customer satisfaction by ensuring clean and organized workspaces throughout the installation process.
General Service Mechanic
Dobbs Tire And Auto
02.2002 - 01.2005
Improved vehicle performance by conducting thorough diagnostics and identifying necessary repairs.
Increased customer satisfaction through providing timely and accurate repair services.
Maintained safe work environment by adhering to safety protocols and standards during all repairs.
Minimized return visits from customers by ensuring high-quality workmanship in all repairs.
Stayed up-to-date on industry trends, attending training seminars to improve knowledge and skills.
Maintained detailed records of all services performed, ensuring accurate billing and tracking of warranty information.
Demonstrated adaptability when faced with unexpected challenges or changes in a vehicle''s condition during the repair process.
Ensured smooth workflow within the shop by performing regular maintenance on tools and equipment.
Contributed valuable input during team meetings aimed at improving overall shop operations.
Decreased rework instances through implementing quality control checks after each repair completed.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Replaced damaged, missing, or defective parts with new and refurbished components.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
Inspected and tested equipment to locate worn and damaged parts.
Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Disassembled defective parts to make proper repairs.
Participated in ongoing training to stay up to date with advancements in automotive technology.
Repaired and replaced worn and damaged components.
Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
Read and followed technical documentation to complete accurate repairs.
Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
Investigated customer complaints to identify cause of malfunctions.
Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
Assisted in teardowns, repairs and rebuilds of faulty assemblies such as power systems, steering systems and linkages.
Tuned automotive systems and components to optimize functionality and prolong life of each piece.
Upgraded customers'' vehicles with aftermarket components, improving performance levels and enhancing driving experiences.
Increased workplace safety by conducting regular inspections of tools and equipment, maintaining a clean and organized environment.
Streamlined repair processes with thorough documentation of all completed tasks, ensuring accurate records for future reference.
Education
High School Diploma -
Fort Zumwalt North High School
1230 Tom Ginnever Ave., O'Fallon, Mo.
05.2005
Skills
Remote Support Management
Testing and Repair
Site Survey
Safety Compliance
Project Management
Time Management
Resource Allocation
Equipment Maintenance
Performance Evaluation
Team Leadership
Training and Development
Regulatory Compliance
Inventory Management
Problem Solving
Timeline
Lead Technician
EMCOR Facility Services
02.2019 - Current
Construction Foreman
Dreamcatchers LLC
03.2018 - 01.2019
Service/Installation Technician
Jerry Williams Pump & Well Service
08.2015 - 01.2018
Infantry Squad Leader
United States Marine Corps
12.2008 - 11.2013
Machine Welder
Wainwright Industries
12.2007 - 11.2008
Carpenter
M.J. Tucker LLC.
07.2007 - 11.2007
Carpenter
C.L. Ackerman Construction Inc.
01.2007 - 07.2007
Lead General Service Technician
Dobbs Tire And Auto
09.2006 - 01.2007
Union Carpenter
Builders Bloc / Mc Bride & Son Inc.
03.2006 - 09.2006
Union Flooring Apprentice
Ambassador Floor Co.
05.2005 - 02.2006
General Service Mechanic
Dobbs Tire And Auto
02.2002 - 01.2005
High School Diploma -
Fort Zumwalt North High School
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