ERIC BERKENKOTTER
Quality Professional
Livermore,CA
Summary
Manufacturing Quality Specialist / New Product & Materials Introduction / Supplier Development / Business Process Optimization / Internal and ISO audit leader; supplier qualifications, customer audit site preparation leader, Innovative problem-solver with years of experience improving Quality for a broad range of products, programs, and processes spanning the entire product lifecycle. Demonstrated effective interpersonal skills in working with diverse workforces and time zones to successfully achieve objectives.
Overview
26
26
years of professional experience
3
3
years of post-secondary education
Work History
Work Pause
None
03.2022 - Current
Quality Manager
Cobham SATCOM
Concord, CA
10.2020 - 02.2022
- Site Quality leader for QA team responsible for Incoming inspection, assembly process control, supplier quality engineering, component failure analysis, and customer Quality functions
- Successfully launched new land tracker project
- Reduced manufacturing DPU by 300% by enhancing control points and driving build documentation
- ISO 9001 preparation and all internal audits
- Zero Non-Conformances found by 3rd party auditors both audits
Quality Manager
Festo US
Livermore, CA
04.2018 - 02.2020
- Site quality leader of QA team of 3 QE’s, responsible for Incoming inspection, assembly process control, supplier management, component failure analysis, and customer Quality functions
- Interfaced with two divisions of top tier semiconductor capital equipment customer for all Quality initiatives, Product changes, and internal Corrective Actions (Fishbone & 5-Why’s)
- Quality Management System (QMS) process development for the purpose of ISO9001 certification of Livermore site.
- Implemented pFMEA, Internal Audit system & Corrective Action Request (CAR) systems.
Quality/Mfg Eng Manager
FerroTec US
Livermore, CA
01.2017 - 03.2018
- Site Quality, failure analysis, improvement & 5S implementation leader.
- Heavy interaction with top tier semiconductor capital equipment customer for all quality initiatives, Engineering changes, and Corrective Actions.
- Apply Lean manufacturing; takt time studies, value stream mapping, etc. towards achieving maximum assembly speed, efficiency and quality.
- Managed group responsible for machine shop and sheet metal supplier qualification, development, and performance tracking.
- Managed project to facilitate transition from local sites to Asia-based machined part supplier.
Supplier Quality Manager
Solar City DBA Tesla Energy
Fremont, CA
06.2015 - 01.2017
- Individual contributor in Supply Chain organization tasked to launch the largest solar fab in Northern America
- Successfully qualified and managed new suppliers of process consumables (gases, chemicals, targets, etc.) & various process equipment piece parts used for photovoltaic cell and panel manufacturing
- Zero production disruptions due to quality-related supply excursions
- Major contributor in creating new business systems for calibration, Non-Conforming Material, Incoming Inspection, and document control
- Work closely with Integration and design groups to validate new materials and supplier capabilities
- Directly managed regional suppliers responsible for blending and testing of Solar City proprietary chemistries.
Quality Director
Thomas West, Inc
Sunnyvale, CA
01.2011 - 01.2015
- Hired and organized Quality department responsible for supporting all manufacturing functions of material supplier to the semiconductor industry
- Responsible for creating and running all Incoming, In-Process, Outgoing Quality controls as well as all Quality Assurance systems
- Prepared company for ISO and customer audits by revamping existing Quality systems
- Heavy emphasis in creating lean and robust business systems including Document Control, Non-Conforming Material, Corrective Action Requests, etc
- SME for 90% of audit subjects
- Use data mining and statistical techniques to better understand effect of processes and materials on product characteristics
- Reduced variation and improved metrology
- Work with suppliers to reduce defects and provide feedback systems which improve the supply chain and TWI
- Key material usability improved from 70% to 80%.
Sr. Supplier Quality Engineer
Solyndra
Fremont, CA
01.2009 - 01.2011
- Successfully qualified and managed suppliers of chemicals, gases, and piece parts used for photovoltaic panel manufacturing
- Zero production disruptions due to quality-related supply excursions
- Collaborated with suppliers to reduce costs, fix quality issues, and optimize specifications using various statistical tools
- Constantly looked for ways to wring cost out of the supply chain
- Worked closely with New Product groups to develop new materials and validate supplier capabilities.
Sr. New Product Quality Manager
Seagate Recording Media Operation
Fremont, CA
01.2004 - 01.2009
- Successfully supported media and drive core teams to design, develop and qualify media products
- Launched five generations of Notebook products to Singapore factories that met < 20 DPPM requirement
- Worked within cross-functional teams to understand and resolve very complex head/disc/drive reliability issues such as contamination, degraded heads, & S/N weakness
- Established global systems/initiatives aimed at reducing Time To Market, avoiding Past Sins, Corrective Action effectiveness, Failure Mode Effect Analysis (FMEA) and Best-In-Class benchmarking programs.
Sr. Quality Engineering Manager
Seagate Magnetics
Fremont, CA
01.1996 - 01.2004
- Drove factory process quality team to create highly fix-effective Corrective Actions that resulted in a reduction in outgoing DPPM to < 5
- Operating Six Sigma Brown Belt
- Projects included Lot Acceptance Test elimination ($250K savings/year), Servo Writer contamination reduction, Low-Yield trigger program to reduce waste
- Created and maintained innovative metrics to track factory performance, beyond-the-factory performance, and design progress.
Education
ISO 9001 Lead Auditor – TPECS -
British Standards Institute
On-line 01.2019 - 01.2019
MBA - Technology Management
University of Phoenix
San Jose, CA 02.2002 - 06.2004
Six Sigma Black Belt – -
Seagate Technology
Fremont, CA 11.2000 - 06.2001
ISO 14001 Lead auditor – -
BSI
Fremont, CA 01.1998 - 01.1998
B.S - Chemical Engineering
University of California - Davis
Davis, CASkills
Excellent Excel data analysis
undefinedTimeline
Work Pause
None
03.2022 - Current
Quality Manager
Cobham SATCOM
10.2020 - 02.2022
ISO 9001 Lead Auditor – TPECS -
British Standards Institute
01.2019 - 01.2019
Quality Manager
Festo US
04.2018 - 02.2020
Quality/Mfg Eng Manager
FerroTec US
01.2017 - 03.2018
Supplier Quality Manager
Solar City DBA Tesla Energy
06.2015 - 01.2017
Quality Director
Thomas West, Inc
01.2011 - 01.2015
Sr. Supplier Quality Engineer
Solyndra
01.2009 - 01.2011
Sr. New Product Quality Manager
Seagate Recording Media Operation
01.2004 - 01.2009
MBA - Technology Management
University of Phoenix
02.2002 - 06.2004
Six Sigma Black Belt – -
Seagate Technology
11.2000 - 06.2001
ISO 14001 Lead auditor – -
BSI
01.1998 - 01.1998
Sr. Quality Engineering Manager
Seagate Magnetics
01.1996 - 01.2004
B.S - Chemical Engineering
University of California - Davis
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