Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Eric Beyer

Depew,NY

Summary

Results-driven Information Specialist with proven success in managing secure files and data. Accomplished team player with strong analysis and troubleshooting skills. Possesses superior communication skills with both technical and non-technical team members.

Overview

9
9
years of professional experience

Work History

Supervisory Government Information Specialist

U.S. Citizenship and Immigration Services
Depew, United States
09.2022 - 09.2025
  • Company Overview: This is a federal job
  • I supervise a team of Government Information Specialists by monitoring the quality and timeliness of responses to FOIA/PA requests while ensuring compliance with USCIS regulations.
  • I communicate division expectations and work responsibilities to teams; updating management reports; and issuing month end metrics to individual team members.
  • I review FOIA requests and process accordingly in the FOIA FIRST system. In addition to USCIS documents we also encounter documents authored by other agencies: Customs & Border Patrol, Immigration & Customs Enforcement, Bureau of Prisons, United States Marshal's. Familiar with all nine (9) FOIA exemptions, primarily use b(3), b(5), b(6), b(7)c & b(7)e. Also, during the course of the workday may process files under the Privacy Act and use the following exemptions j(2) & k(2).
  • I review and approve cases processed by Government Information Specialists, providing meaningful feedback, listening and responding to employee concerns.
  • I allocate available assets to meet workload demands; improving organizational efficiency to increase productivity while maintaining a quality work product.
  • I review training, time and attendance, and overtime to ensure resources are properly utilized and in compliance with government regulations.
  • I also provide coaching and motivating employees through training, mentoring, and developmental opportunities.
  • This is a federal job
  • Salary: $105,030.00 USD Per Year
  • Hours per week: 40
  • Series: 0306 Government Information Specialist
  • Pay Plan: GS - General Schedule (Ch. 51, 5 U.S.C.). Grade: 12
  • Supervisor: Jacob Ball (816-350-4644)
  • Okay to contact this Supervisor: Contact me first

Supervisory GIS-Privacy/FOIA Officer

Dept. of Veterans Affairs
Buffalo, United States
05.2019 - 09.2022
  • Company Overview: This is a federal job
  • As the Supervisory Government Information Specialist, I serve as the primary Privacy Act and Freedom of Information Act (FOIA) Officer and have technical and administrative responsibility for the facility's Privacy, FOIA, and Records and Information Management programs.
  • In this capacity I oversee the entire privacy program for over 2,000 employees at the Buffalo VAMC, Batavia VAMC, and seven Community Based Outpatient Clinics and also serve as the Alternate Records Management Officer for all facilities listed above.
  • In my Supervisory role I manage a staff of two employees consisting of the Alternate Privacy Officer and a Program Support Assistant. I prepare all mid-year and annual appraisals and provide counseling as appropriate.
  • I approve or deny all leave requests and prepare quarterly leave usage for statements. I verify and certify all time sheets and confirm all required training has been completed for my employees.
  • I assign all work in the privacy office and monitor for timeliness and accuracy. When time permits, I also provide development opportunities for my employees both inside and outside of the privacy office.
  • My main duties and daily responsibilities include the following: Implements, manages and monitors, the Privacy and FOIA programs.
  • Distributes information, prepares facility-specific policy guidance, and reviews facility processes and workflow.
  • Ensures information is appropriately safeguarded, used, and disclosed.
  • Reviews contracts and other facility agreements for privacy and other appropriate language.
  • Assesses the facility privacy posture through evaluation of the facility's collection, use, storage and maintenance of sensitive personal information.
  • Advises executive leadership, management, supervisors and staff on Title 38 U.S.C. Section 5701, 5705 and 7332, Privacy Act, FOIA and HIPAA requirements, policies, and procedures.
  • Researches, analyzes, and responds to facility FOIA requests.
  • Prepares responses to privacy inquiries from Congressional Offices, Human Resources, News Media, and requests related to HIPAA-privacy complaints in conjunction with the VHA Privacy Office.
  • Provides assistance with the investigation of privacy-related inquiries and provides required information or materials.
  • Processes complaints and investigates allegations of inappropriate activities related to facility privacy practices, using, accessing, disclosing or releasing individually-identifiable health information.
  • Investigates data breaches, and suggest appropriate remediation.
  • Enters privacy complaints, incidents and data breaches into the Privacy and Security Event Tracking System (PSETS).
  • Develops and implements facility compliance monitoring.
  • Conducts privacy assessments by going on administrative rounds on a regular basis and visiting the local Business Associate place of business.
  • Identifies and recommends corrections to problems.
  • Generates and provides regular reports to facility leadership on monitoring findings and outcomes.
  • Coordinates with internal organizations, such as the agency's information technology security office (ISO) and contracting department to ensure that new and revised documents such as Memorandums of Understanding, Data Use Agreements, etc., are reviewed by the facility Privacy Officer prior to approval by Executive Leadership.
  • Develops facility-specific Privacy and HIPAA training materials and provides training within the facility including all newly hired employees.
  • Review Research protocols to ensure legal authority exists prior to the use, access, collection, and disclosure of personal health identification.
  • Performs other related duties as assigned.
  • This is a federal job
  • Salary: $90,742.00 USD Per Year
  • Hours per week: 40
  • Series: 0306 Government Information Specialist
  • Pay Plan: GS - General Schedule (Ch. 51, 5 U.S.C.). Grade: 12
  • Supervisor: Royce Calhoun (716-862-8527)
  • Okay to contact this Supervisor: Contact me first

Records Management/Privacy Officer/FOIA Officer

Dept. of Veterans Affairs
Buffalo, United States
12.2016 - 05.2019
  • Company Overview: This is a federal job
  • I am the subject matter expert and records liaison for administrative records.
  • I am responsible for a providing oversight for the VBA VACO records management program; developing all policies as necessary to assure sound governance and stewardship of the records handled by staff VBA-wide; conducting thorough analyses of proposed, established or amended legislation, regulations, manuals, circulars, policies and procedures to accurately determine the intent for advisory purposes.
  • Determining the applicability for impact on Veterans Benefits Administration (VBA) administrative programs; developing, reviewing, and as appropriate, recommending revisions to procedural directives, records management policies (including Freedom of Information Act and Privacy Act correspondence), and other VBA administrative policies, forms and form letters.
  • I coordinate the preparation for VBA publications, administrative issue, form and form letters for dissemination and the collection of information for reports.
  • I oversee and manage the records information life cycle, maintenance (use, file and access), amendment, and disposition (destruction, shredding, sanitization and transfer).
  • I provide numerous services to management officials, VBA business lines and fellow employees on an as requested basis.
  • This includes but is not limited to: writing policies and procedures relating to Records Management practices; creating a training program for Division Records Management Offices (DRMOs) pertaining to Records Management; processing special requests for red shred envelopes and red shred bags; unpacking and delivering to the proper division/employee or placing all supplies in the proper supply area within five days of receipt; establishing a shred drop off schedule with all business lines; obtaining shred from all business lines and placing shred in shred bins; scheduling outside contractors (shred vendor) to perform functions unable to be performed in-house.
  • This includes coordinating schedule for shred pick-up and delivery of shred bins; ensuring that all shred is removed from the building in a reasonable amount of time.
  • I identify ways to improve the efficiency of shred being removed from buildings.
  • I proactively recognize needs of customers {business lines), anticipate outcomes and make recommendations to achieve desired results.
  • I process these in accordance with the above timeliness standards or other standards established by division management.
  • I also communicate and interact in a professional, courteous and helpful manner with all management officials, business lines and fellow employees throughout VA, Central Office staff, VA Regional Offices, VA Regional Counsel Staff, Office of Inspector General (OIG) staff, and other Federal and State staff involved with information protection.
  • I provide customers with consistent information based on established records management policies and procedures, and maintain positive, and helpful relationships with internal/external customers by exercising tact, diplomacy, and cooperation.
  • As an SSD team member, I also step up to complete other duties as assigned.
  • I have sponsored VSOs for PIV cards, handled the return and delivery of GSA vehicles and helped the mailroom staff with sorting and mailing of letters.
  • This has helped provide me with a good overview of all areas of the Support Services Administration program.
  • I consult and communicate with customers throughout the VA and VBA (e.g., management, business lines, fellow employees and vendors on a daily basis.
  • This includes attending meetings with employees at various government agencies as well.
  • On occasions I have to represent VBA by giving special presentations.
  • This requires that my oral communications should always be clear and concise as possible.
  • My written communications should demonstrate a command of the subject matter.
  • I provide business lines with information requested or material sought and/or direct them to the appropriate employee or office for assistance.
  • I understand the agency mission and support efforts to improve the work unit's performance through positive interaction with others, display appropriate degree of professionalism and I treat co-workers and veterans with courtesy and respect.
  • I cooperate with coworkers and supervisors to accomplish work objectives and enhance efficiency; recognize the importance of teamwork and I am sensitive to the contributions of others.
  • As a collateral duty I also serve as the Privacy and FOIA Officer for the Buffalo Regional Office.
  • These duties require me to handle all Privacy Act and Freedom of Information Act (FOIA) requests received by the regional office.
  • I have to determine whether the requests are valid, what information to provide, and what fee if any is to be assessed.
  • I then make sure a complete letter with all appeal information is completed.
  • I adhere to all guidelines in regards to these requests and resolve them timely.
  • This is a federal job
  • Salary: $67,456.00 USD Per Year
  • Hours per week: 40
  • Series: 0308 Records & Information Management
  • Pay Plan: GS - General Schedule (Ch. 51, 5 U.S.C.). Grade: 11
  • Supervisor: Kathryn Chatmon (716-857-5063)
  • Okay to contact this Supervisor: Contact me first

Education

Communications

SUNY, Brockport
Brockport, NY

Criminal Justice

SUNY Buffalo State
Buffalo, NY

Skills

  • Regulatory compliance
  • Record preparation
  • Information management
  • Data collection
  • Research proficiency
  • Report generation
  • Reliability and punctuality
  • Interpersonal skills
  • Telephone etiquette
  • Team collaboration
  • Multitasking abilities
  • Professional demeanor
  • Documentation and reporting
  • Customer service
  • Time management
  • Research and data analysis
  • Adaptability and flexibility
  • Document control
  • Communication skills

References

References available upon request.

Timeline

Supervisory Government Information Specialist

U.S. Citizenship and Immigration Services
09.2022 - 09.2025

Supervisory GIS-Privacy/FOIA Officer

Dept. of Veterans Affairs
05.2019 - 09.2022

Records Management/Privacy Officer/FOIA Officer

Dept. of Veterans Affairs
12.2016 - 05.2019

Communications

SUNY, Brockport

Criminal Justice

SUNY Buffalo State

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