Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Eric Boughman

Liberty,SC

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. I understand my whole life has basically been in retail store management, but I bring a wealth of knowledge, experience, and work ethic that will help me excel in any field. I am confident in myself, and my abilities and with training I will learn the details of any business and help make it better.

Overview

25
25
years of professional experience

Work History

Store Manager

Ingles Supermarket
03.2003 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Approved regular payroll submissions for employees.
  • Assessed local market trends to make informed decisions regarding product assortment adjustments or pricing changes based on consumer demand patterns.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Excellent communication skills, both verbal and written.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Mayor

City Of Liberty
12.2013 - 11.2017
  • Led the creation of a more inclusive city council, promoting diversity in representation and decision-making processes.
  • Directed operations, planning, and administration of city departments.
  • Enhanced public safety through strategic partnerships with law enforcement agencies and community organizations.
  • Championed initiatives to enhance city''s digital presence, promoting accessibility and transparency for residents.
  • Managed the city budget effectively, ensuring fiscal responsibility and efficient allocation of resources.
  • Improved city infrastructure by prioritizing and overseeing key development projects.
  • Ensured high-quality municipal services by investing in staff training, technology upgrades, and process improvements.
  • Signed contracts, ordinances and other official documentation to execute orders of office.
  • Supported youth development programs to provide opportunities for personal growth, education, and civic engagement.
  • Attended public forums, events and informal meetings.
  • Promoted economic development by attracting new businesses and retaining existing ones through targeted initiatives.
  • Revitalized downtown areas by supporting small businesses, arts organizations, and cultural events.
  • Fostered stronger sense of community by organizing annual cultural and recreational events.
  • Strengthened city's financial position by implementing cost-saving measures and optimizing budget allocations.
  • Kept up with news on daily basis to stay informed about local, regional, national and international events.

Sales Associate

DSD/Vendor
06.2013 - 07.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Store Manager

Bilo
06.2000 - 03.2003

Same as with Ingles Supermarkets.

Education

Associate of Science - Criminal Justice

Tri County Technical College
Pendleton, SC
05.1992

Skills

  • Records Organization and Management
  • Supply Ordering
  • Performance Improvement
  • Vendor Management
  • Recruiting and Hiring
  • Product Merchandising
  • Relationship Building
  • Employee Scheduling
  • Hiring and Onboarding
  • Friendly and Positive
  • Team Leadership
  • Problem-Solving
  • Accurate Cash Handling
  • Inventory Management
  • Payroll Management
  • Retail Inventory Management
  • Employee Development
  • Employee Training
  • Order Management
  • Staff Supervision
  • Training and mentoring
  • Store Merchandising
  • Accurate money handling
  • Staff training/development
  • Operations
  • Business Leadership

Additional Information

I am happily married for the last 28 years and I have 3 children. My oldest son is 25 and and is a graduate of Clemson University with a degree in environmental engineering. He is married, owns a home in Easley, and works for a firm in Greenville. My 7 year old daughter went to Heaven in 2012 and is waiting on me there. We have navigated this storm as well as we can, leaning daily on the strength and grace that Jesus provides to us. We were blessed in 2016 with another son who is 9 years old. He is a gift from God, and although he wears this old man out, he has brought a lot of joy back into our lives. I coached my oldest through baseball, football, and basketball until he got to middle school, and I am doing the same with my youngest now. Being a Dad is the thrill of my life and that is and will continue to be my number one priority. You will see from 2013-2017 I was on the DSD side of the grocery business. I left Ingles for a few years after the death of my daughter to catch my breath and figure out how I was going to live. I also ran for and was elected Mayor of Liberty during this period. I served one term and would have run for reelection had we not had my youngest son in 2016. This experience was good for me as I learned a great deal about government and how different it is from the private sector. I have been through a lot, seen a lot, and held many different positions in my life. The experience I have gained through all these seasons have formed me into who I am today and prepared me for any challenge that I may face wherever God leads me.

Timeline

Mayor

City Of Liberty
12.2013 - 11.2017

Sales Associate

DSD/Vendor
06.2013 - 07.2017

Store Manager

Ingles Supermarket
03.2003 - Current

Store Manager

Bilo
06.2000 - 03.2003

Associate of Science - Criminal Justice

Tri County Technical College