Eric Bradley
Lexington,KY
Summary
Experienced Security Lead with a strong track record in incident response and conflict resolution. Committed to improving safety measures and team readiness, ensuring a secure environment while maintaining attention to detail.
Overview
28
28
years of professional experience
Work History
Security Lead
Red Mile Entertainment and Racing
10.2023 - Current
- Supervised security personnel to ensure adherence to safety protocols and operational procedures.
- Delivered training programs for security staff, enhancing team performance and compliance.
- Improved preparedness and staff awareness of safety procedures.
- Monitored daily operations, identifying potential vulnerabilities and addressing them proactively to prevent breaches or incidents.
- Mediated conflicts between employees or customers professionally, deescalating tense situations without resorting to force whenever possible.
- Maintained detailed records of all incidents as well as routine activities related to the Security Lead role.
- Conducted regular patrols of facility to detect and deter security threats.
Sales Associate
Diamond Resorts
10.2018 - 03.2020
- Developed strong customer relationships through personalized service and in-depth product knowledge.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product and hotel resort knowledge.
- Promoted resort packages and amenities to help customers own their future vacations.
- Collaborated with team members to ensure seamless customer experiences during check-ins, property tours and sales process.
- Managed inventory levels, ensuring timely restocking of merchandise for high-demand items.
- Built relationships with customers to encourage repeat business.
Sales Associate
Wyndham Vacation Ownership
03.2014 - 10.2018
- Assisted in achieving sales targets by promoting resort packages and upselling amenities.
- Collaborated with team members to ensure seamless customer experiences during check-ins and tours.
- Conducted product demonstrations and property tours to engage potential customers effectively.
- Provided feedback to management on customer preferences to enhance service offerings.
- 2 time President's Club Award recipient for excellence in sales.
Squad Leader
United States Marine Corps
09.1997 - 05.2002
- Marine Barracks 8th & I Silent Drill Platoon member from 1997-2000.
- Led team in executing operational strategies, enhancing workflow efficiency and productivity.
- Mentored Fire Team Leaders, fostering skill development and collaboration within the squad.
- Coordinated logistics for squad missions, ensuring timely completion of objectives and tasks.
Education
Bachelor of Arts - Fine Arts And Graphic Design
University of Nevada, Las Vegas
Las Vegas, Nevada, NV12-2010
Skills
- Incident response
- Incident investigation
- Daily incident reporting
- Team leadership
- Skilled in conflict resolution
- Security management
- Security team leadership
- Security officer training
Timeline
Security Lead
Red Mile Entertainment and Racing
10.2023 - Current
Sales Associate
Diamond Resorts
10.2018 - 03.2020
Sales Associate
Wyndham Vacation Ownership
03.2014 - 10.2018
Squad Leader
United States Marine Corps
09.1997 - 05.2002
Bachelor of Arts - Fine Arts And Graphic Design
University of Nevada, Las Vegas