Summary
Overview
Work History
Education
Skills
Timeline
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Eric Brammer

Centreville,VA

Summary

Hardworking and motivated Restaurant Manager with thirteen years of experience and record of success in hospitality industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Overview

12
12
years of professional experience

Work History

Manager

Aquagrill
New York, NY
10.2011 - 04.2014
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Created schedules for all front of house employees
  • Regularly oversaw busy lunch & dinner services
  • Ordered beer/wine/liquor
  • Regularly made social media updates

Manager

Freemans Restaurant
New York, NY
03.2009 - 09.2011
  • Regularly oversaw busy lunch & dinner services
  • Interfaced with ownership weekly regarding all front of the house matters
  • Scheduled all front of house staff

General Manager

Brown Cafe
New York, NY
05.2008 - 02.2009
  • Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.

Manager

Blue Ribbon Restaurant
New York, NY
04.2002 - 01.2008
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Provided leadership during times of organizational change or crisis situations.
  • Oversaw busy lunch & dinner services

Education

Architecture

Virginia Tech
Blacksburg, VA

Skills

  • Strategic Planning
  • Performance Management
  • Workforce Management
  • Staff Development
  • Operations Management
  • Staff Training and Development
  • Time Management
  • Performance Evaluations
  • Customer Relationship Management (CRM)
  • Staff Management
  • Schedule Preparation
  • Verbal and written communication

Timeline

Manager

Aquagrill
10.2011 - 04.2014

Manager

Freemans Restaurant
03.2009 - 09.2011

General Manager

Brown Cafe
05.2008 - 02.2009

Manager

Blue Ribbon Restaurant
04.2002 - 01.2008

Architecture

Virginia Tech

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Eric Brammer