Summary
Overview
Work History
Education
Skills
Timeline
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Eric Brandt

Carmel,NY

Summary

Dynamic and detail-oriented professional with extensive experience at Ace Endico, excelling in warehouse safety and product inspections. Proven ability to enhance efficiency through effective time management and teamwork, consistently meeting performance metrics. Skilled in forklift operation and committed to maintaining high standards of quality and safety in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Market Selector

Ace Endico
12.2024 - Current
  • Moved loads of up to Number pounds using forklifts and other lift equipment.
  • Ensured product availability by proactively replenishing shelves when stock levels were low or when new shipments arrived.
  • Maintained a safe work environment by adhering to safety protocols, proper equipment usage, and regular housekeeping tasks.
  • Improved warehouse efficiency through accurate and timely retrieval of products for delivery.
  • Consistently met or exceeded daily performance metrics by prioritizing tasks and managing time effectively.
  • Demonstrated commitment to quality assurance by thoroughly inspecting all picked items before packing for shipment.
  • Assisted with physical inventory audits, ensuring accurate record-keeping and loss prevention measures were in place throughout the process.
  • Adapted quickly to changes in priorities or workflows within the warehouse environment, maintaining high levels of accuracy and productivity at all times.
  • Collaborated with team members to complete large projects or resolve complex issues in a timely manner.
  • Coordinated with transportation providers to schedule pickups and deliveries while minimizing delays or disruptions in service levels.
  • Entered package information into company's computer system.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Picked and packed order items.

Sanitation Worker

Oak Ridge Waste and Recycling
08.2024 - 11.2024
  • Maintained neat, clean and sanitized work areas.
  • Reduced the risk of cross-contamination by properly cleaning and sanitizing equipment, surfaces, and utensils.
  • Followed company and OSHA safety protocols for handling and disposing of hazardous materials.
  • Worked with team members from multiple departments to maintain strict cleanliness standards.
  • Ensured proper disposal of waste materials according to company policies and environmental regulations, promoting eco-friendly practices.
  • Handled waste management by organizing, segregating, and removing garbage.
  • Operated automatic crushing equipment, incinerators and recycling sorters.
  • Demonstrated attention to detail while performing quality control checks on completed tasks, guaranteeing satisfactory results.

Ceramic Operator

Lamothermic
12.2023 - 06.2024
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
  • Increased overall product quality through meticulous attention to detail during operation processes.
  • Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
  • Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.
  • Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.
  • Collaborated with team members to troubleshoot and resolve machinery issues quickly, minimizing production delays.

Customer Service Representative

New York Sports Club
01.2021 - 09.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Negotiated solutions with dissatisfied customers, turning potential negative reviews into positive testimonials.
  • Boosted team morale by consistently recognizing colleagues' contributions and achievements.
  • Enhanced customer loyalty by offering personalized solutions tailored to individual needs.
  • Participated in training programs to enhance product knowledge and customer service skills.
  • Addressed customer inquiries to ensure satisfaction and foster positive service experience.
  • Fostered positive customer service culture within team which led to higher customer satisfaction rates.

Education

High School Diploma - General Studies

Carmel High School
Carmel, NY
06.2031

Skills

  • Warehouse safety
  • Product picking
  • Equipment operations
  • Safety protocols
  • Forklift operation
  • Inventory organization
  • Product organization
  • Proficiency in technology
  • Scanner systems
  • Time management
  • Team collaboration
  • Safety compliance
  • Product Inspections
  • Workplace organization
  • Teamwork
  • Quick learner
  • Customer service
  • Attention to detail

Timeline

Market Selector

Ace Endico
12.2024 - Current

Sanitation Worker

Oak Ridge Waste and Recycling
08.2024 - 11.2024

Ceramic Operator

Lamothermic
12.2023 - 06.2024

Customer Service Representative

New York Sports Club
01.2021 - 09.2023

High School Diploma - General Studies

Carmel High School

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Eric Brandt