Eric Brevik
Richmond,Indiana
Summary
IT expert[5 years] that is seeking a full-time position that presents professional challenges and opportunities for growth. Eager to expand current knowledge and excel utilizing interpersonal skills, excellent security awareness, and problem-solving abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Helpdesk Analyst
Caci International
11.2023 - Current
- Decreased escalation needs by utilizing ServiceNow ITSM data for Network Monitoring, resulting in a 20% increase in incident resolution time
- Expert in identifying of network protocols
- Reduced average call handling time by 30 seconds through efficient troubleshooting methods and use of knowledge base resources.
- Expert of physical and virtualized networking fundamentals, such as routing, switch, network configuration in VMware.
- Expert in Microsoft tools such as InTune and SCCM for deploying packages, as well as Azure sentinel as the main SIEM monitoring.
- Used ticketing systems to manage and process support actions and requests.
System Administrator
Howden Roots
03.2022 - 11.2022
- Expert at analysis on anomalous behavior based on log data from firewalls, packet capture, web proxy services, network flow analysis, intrusion detection, and malware analysis tools.
- Expert in relevant concepts and technologies: firewalls, proxies, SIEM, antivirus, IDS/IPS, DLP, NAC, EDR.
- Expert with OS Linux, Ansible, and Amazon Web Services
- Expert in designing, implementing, documenting, and training others on the security systems that protect computer systems and data.
- Expert at Monitoring computer networks for security issues and recommend improvements as required.
- Excellent at BASH, Python, or other scripting languages Additional virtualization, network administration, or development experience a plus.
Helpdesk Analyst
Acculocity
11.2022 - 09.2023
- Expert with effective IT support to end-users, addressing hardware and software issues promptly
- Excel in monitoring and analyzing security events and logs to detect and mitigate potential threats
- Expert in educating end-users on security best practices and awareness, leveraging SOC insights to emphasize the importance of cybersecurity hygiene.
- Expert with identifying cyber-attacks and develop monitoring logic.
- Professional in PowerShell scripting.
- Expert knowledge in technical security solutions (firewalls, SIEM, NIDS/NIPS/HIDS/HIPS, AVs, DLP, proxies, network behavioral analytics, endpoint and cloud security).
- Expert with vulnerability assessments processes, penetration testing techniques and audit procedures.
- Expert in installing and configuring network equipment to update or fix hardware or software issues.
Information Tech support
Silfex
11.2019 - 05.2021
- Expert in Knowledge documentation for various aspects, primarily focusing on ensuring adherence to procedures and best practices
- Professional in computer systems and repairing said devices in a timely manner
- Expert in IT department purchasing and managing delivered IT assets replacing faulty components as needed
- Understanding of network security principles, including firewalls, encryption, and authentication protocols.
- Monitor migrations - troubleshoot and restart unsuccessful migrations Troubleshoot, coordinate, and reschedule failed migrations.
- Expert with Windows Server, virtualization.(Windows Server 2012R2, Windows server 2016)
- Expert in providing Factory Floor support to multiple Programs; defining & documenting Test setups, Deploying Test Software & Configurations, Troubleshooting
Education
Associate of Applied Science - Information Computer Systems.
Ivy Tech Community College
03.2019
Skills
- Network Troubleshooting
- Security awareness
- Remote Support
- Incident Response
- Network Security
- Phishing Detection
- SIEM management
- Virtualization Security
- System Upgrades
- SIEM Tools Administration
Websites
Certification
Security +, CompTia, 07/2023, 07/2026
Personal Information
SOC analyst, Network Administrator, System Administrator
Awards
Deans List, 02/2024
Projects
Siem Event, 08/2024, 09/2024, Created and configured a Honeypot., enabled Azure sentinel, linked it with the virtual machine, set up and configured Azure workspace, this allowed me to track threat actors mapped geolocation Via IP in the event log (attempt brute force attacks)
Certifications
Security + CE
Google Cyber security
Timeline
Helpdesk Analyst
Caci International
11.2023 - Current
Helpdesk Analyst
Acculocity
11.2022 - 09.2023
System Administrator
Howden Roots
03.2022 - 11.2022
Information Tech support
Silfex
11.2019 - 05.2021
Associate of Applied Science - Information Computer Systems.
Ivy Tech Community College
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