Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
15
15
years of professional experience
Work History
General Manager
Sports & Imports Auto
01.2024 - Current
Hire, train, support, defined sales process that increased sales 50%
Aligned BDC development objectives with overall company strategy, ensuring cohesive approach toward reaching corporate goals.
Analyzed and resolved bottlenecks within supply chain of available front row inventory.
Care Giver
Family Member
10.2022 - 12.2023
Assisted parent with activities of daily living and quality of remaining life.
Liquidated and settled estate as trustee
General Sales Manager
Troncalli Dodge Chrysler Jeep Ram
03.2018 - 09.2022
Hire, Train, Mentor, Monitor, all sales people, finance/sales managers weekly training leading to their growth.
Walter P Chrysler Award for CSI given only to the top 1% of CDJR dealers
Acquired Used vehicles based on market trends to increase used vehicle profit and service revenue.
Lead from the desk, early welcome of all customers, engaged in trades, submit to banks, that achieved 40% closing rate and higher F&I Income.
Created, budgeted, and oversaw unique branding message for both online and showroom experience.
Manage dealership inventory lifecycle, including reconditioning, pricing, and merchandising.
Collaborated with fix managers to assist them to resolve issues, customers needs, and expectations.
Sales Manager
Jim Ellis Mazda Marietta
01.2012 - 03.2018
Increased sales revenue by developing and implementing effective sales strategies.
Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Sales Associate and Finance Manager
Denny Hecker Automotive Group
01.2009 - 12.2011
Built relationships with customers to encourage repeat business.
Always a 25 unit plus sales person.
Received JM&A Training.
Education
Some College (No Degree) - Veterinary Medicine (Pre-Veterinarian)
North Dakota State University
Fargo, ND
Skills
Leadership and team building
Staff training/development
P&L Management
Operations Management
CRM Entrenchment
Timeline
General Manager
Sports & Imports Auto
01.2024 - Current
Care Giver
Family Member
10.2022 - 12.2023
General Sales Manager
Troncalli Dodge Chrysler Jeep Ram
03.2018 - 09.2022
Sales Manager
Jim Ellis Mazda Marietta
01.2012 - 03.2018
Sales Associate and Finance Manager
Denny Hecker Automotive Group
01.2009 - 12.2011
Some College (No Degree) - Veterinary Medicine (Pre-Veterinarian)
North Dakota State University
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