Eric Brodziak

• Ensured safety and comfort of customers onboard aircraft.
• Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
• Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
• Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
• Resolved passenger conflicts and medical emergencies during flights.

• Generated lists of properties compatible with buyers' needs and financial resources
• Cultivated relationships with bankers, appraisers and lenders establishing long-term relationships
• Consulted with escrow companies and lenders to validate completion of terms and conditions of purchase agreement by closing date
• Maximized customer savings by negotiating buyer and seller contracts
• Managed real estate transactions from initiation to closing
• Ranked #1 Team within Keller Williams across New York City and Long Island offices.

• Generated between $2-3M in annual sales
• Produced over $500K in sales throughout COVID-19 shutdown (March 2020 - June 2020) through outreach, virtual appointments, online platforms, and consignments
• Ranked #1 companywide in total sales (fiscal 2018, 2020); #2 in 2019
• Achieved corporate recognition and was awarded "Best Newcomer" in 2018.

• Maintained updated knowledge of changing industry, standards and trends related to accounts
• Utilized CRM to collect, organize and manage sales data and customer information
• Used consultative sales strategies to effectively overcome client objections and maximize sales activity
• Collaborated with key decision makers to identify opportunities and develop ideas to deliver sales results
• Managed all specialty and e-commerce for North America generating ~$5 million annually
• Increased sales by 20% YoY by acquiring new accounts using "Best of Market" approach
• Organized NY and LA Markets - including by-account projections, sample shipments, JOOR line sheet preparation, showroom setup, appointments, and market follow-up.

• Supervised, aided in, and supported the success and productivity of a $7M department that included a domestically exclusive ready-to-wear collection (sold exclusively in the Madison Avenue boutique)
• Responsible for all department trainings with an emphasis in product knowledge by familiarizing and updating sales team on materials, construction, inspiration, and proper verbiage for each collection; this resulted in an elevated level of service; increasing associates' sales revenues and client retention
• Implemented First Solve, Then Sell, an effective training tool designed to increase a sales team's selling skills year after year, based upon a series of proven techniques and skills
• Held regular one-on-one meetings with employees to review performance, priorities and provide feedback
• Interviewed prospective employees and provided input to HR on hiring decisions
• Successfully increased total department sales revenues YoY (quarterly & annually).

• Trained and developed sales teams within both the Soho and Bryant Park locations; associate development included product training, styling seminars, and skills in creating an elevated selling ceremony
• Assisted associates in generating a more efficient clienteling system; this acted as a tool for the sales team to create a more intimate and personal experience for their clients
• Responsible for all operational duties including RTVs, shipment and product damages, quartering inventories, and reporting discrepancies
• All inventories resulted in shrinkage below 1%
• Controlled store expenses and budgets, including employee payroll while monitoring cash control procedures were properly followed.

• Opened the company's first global flagship store, generating over $35M in revenue annually
• Ranked #1 in global sales for the Michael Kors' retail division; selling more than $10M in earnings for the brand
• Developed a significant reputation by exceeding selling goals, maintaining a positive attitude, forming supportive relationships with the team and willingness to lead by example
• Personally responsible for training and developing multiple top-ranking sales professionals within the US, each with sales exceeding $750K; this was achieved by actively supporting the sales team with in-the-moment coaching, helping employees maximize their sales, while teaching associates how to continue their client's experience after leaving the store.

• Taught general studies curriculum to students within the Harriet Eisman Community School – a progressive co-educational alternative high school in which students could obtain their NYS diplomas.
• Taught math and science for the “Sharing and Caring” – a program exclusively geared towards pregnant and parenting adolescents.
• Ensured safety and security of all students and children.
• Connected students to counseling services and social service programs.
• Organized NYS approved course outlines, lesson plans, and curriculum.
• Prepared students for NYS RCT and Regent exams – students succeeded with a one hundred percent passing rate.