Eric Brown
Security Officer
Suffolk,VA A
Summary
Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Overview
7
7
years of professional experience
Work History
Security Officer
Allied Universal Security
Chesapeake, VA
09.2022 - Current
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Guarded restricted areas to prevent unauthorized entry.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Monitored premises and recorded activity in daily officer reports.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Verified photo IDs and tickets to allow guests passage.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
Sales Representative
Auto Zone Auto Parts
Suffolk, VA A
10.2018 - 09.2022
- Developed key customer relationships to increase sales.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Presented products and services to prospective and existing customers to meet client needs.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Contacted new and existing customers to outline benefits of products.
- Fostered relationships with customers to expand customer base and retain business.
- Created successful strategies to develop and expand customer sales.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Monitored customer order process and addressed customer issues.
Sales Manager /Security Officer
Kase Auto Express Care
Suffolk, VA A
06.2019 - 10.2021
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Guarded restricted areas to prevent unauthorized entry.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Monitored premises and recorded activity in daily officer reports.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Verified photo IDs and tickets to allow guests passage.
- Documented security-related situations and submitted in-depth reports to superiors.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
Sales Associate
Chucks Fashion
Suffolk, VA A
02.2017 - 10.2018
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked with fellow sales team members to achieve group targets.
- Developed trusting relationships with customers by making personal connections.
Education
High School Diploma -
Cornerstone Christian Correspondence School
Towson Georgia06.2017
Bachelor of Science - Criminal Justice
Northern Kentucky University
Towson GeorgiaSkills
- Operations Management
- Interior and Exterior Patrol
- Conflict Resolution Techniques
- Access Control
- Weapons Training
- Criminal Law Knowledge
- Criminal Law
- Arrest Procedures
- Surveillance
- General Security
- Staff Management
- Electronic Surveillance
- Shift Work Experience
- Report Writing
- DCJS
- Concealed weapon carry
- Arresting officer
Timeline
Security Officer
Allied Universal Security
09.2022 - Current
Sales Manager /Security Officer
Kase Auto Express Care
06.2019 - 10.2021
Sales Representative
Auto Zone Auto Parts
10.2018 - 09.2022
Sales Associate
Chucks Fashion
02.2017 - 10.2018
High School Diploma -
Cornerstone Christian Correspondence School
Bachelor of Science - Criminal Justice
Northern Kentucky University
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