Eric Brown
Convoy,OH
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Supervisor
REV Group Inc.
11.2009 - 08.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas. 20-80 associates.
- Achieved results by working with staff to meet established targets.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Conducted routine inspections to check quality and compliance with established specifications.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Solicited customer feedback to identify and improve on areas of weakness.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Frequently inspected production area to verify proper equipment operation.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Evaluated customer needs and feedback to drive product and service improvements.
- Collected, arranged, and input information into database system.
- Generated reports detailing findings and recommendations.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Developed effective improvement plans in alignment with goals and specifications.
- Gathered, organized and input information into digital database.
- Developed and updated tracking spreadsheets for process monitoring and reporting. Utilized SQDIC boards in each department. (Safety, Quality, Delivery, Inventory, Cost)
- Maintained database systems to track and analyze operational data.
- Supervised shipping and handling operations.
- Completed daily operations on time and maintained high standards of accuracy.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies. Two Performance reviews each year.
- Recorded information, shortages, and discrepancies to keep records current and accurate. Utilized materials database to track parts that are either missing or did not meet specifications.
- Started up and shut down processing equipment.
- Performed frequent visual inspections to root out tolerance and compliance issues.
- Identified and helped resolve non-conforming product issues.
- Discarded and rejected products, materials and equipment not conforming with specifications.
- Worked with specific production team members to rectify production issues and maintain high-quality final products.
- Documented findings and produced reports to aide management in assessing and correcting quality concerns.
- Utilized gauges, tools and equipment to complete in-depth assessments.
- Identified and helped resolve production problems, increasing output while reducing errors.
- Recorded defects and coordinated issue resolution with development team and functional leads.
- Maintained high standard of workmanship by using only approved data, materials, tools and test equipment.
- Monitored production operations for compliance with specifications and promptly reported defects.
- Performed preliminary, in progress, hidden damage and final product inspections.
- Supervised production workers to identify areas in need of improvement for high-quality production.
- Routinely checked measuring equipment to resolve testing problems.
- Presented clear, organized data in graphs, charts, tables and written reports.
- Inspected incoming and outgoing materials for accuracy and quality.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Collaborated with production staff to establish and meet quality standards
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed root cause analysis to identify and resolve defects, improving quality standards.
- Developed and implemented inspection processes to define criteria and quality control measures.
- Resolved customer complaints by investigating problems and developing solutions.
- Sampled products to verify compliance with standards
- Provided technical support to production personnel.
- Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
- Inspected worksites, practices, and gear for compliance with established safety standards.
- Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
- Inspected facilities for adherence to fire, hazard, and safety guidelines.
- Developed and implemented safety policies and procedures to establish clear guidelines for safe work practices and comply with regulations.
- Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.
- Provided guidance and resources to employees to maintain safety procedures and enhance protection.
- Collaborated with other departments to integrate safety in all aspects of organization.
- Responded to any emergencies as instructed and with utmost efficiency.
- Coordinated emergency response plans and drills to increase preparedness and address issues promptly.
- Created and maintained compliant work environment.
- Developed and implemented corrective action plans for non-compliance issues.
- Maintained composure in stressful situations, confrontations, interviews and records searches.
- Warned violators of infractions or penalties.
- Completed field checks to verify licenses and permits for various business.
- Educated employees on company policy and kept employee handbook current.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Coordinated and engaged with leadership in planning and organizing calendars, events and activities.
- Met with employees annually for progress reviews and performance assessments.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Conducted company-wide town hall meetings to convey updates.
Laborer
Wilson Construction
11.2000 - 11.2009
- Worked alongside team to accomplish work goals according to schedule.
- Understood and followed verbal and written instructions to complete work correctly.
- Maintained organized and clean work areas at all times on job sites.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Built $500,000 up to over $1 million houses.
Education
High School Diploma -
Spencerville High School
Spencerville, OH05.1991
Skills
- Strategic Planning
- Process Improvement
- Staff Management 7 group leaders, 20-80 associates
- Policy Enforcement
- Project Management
- Waste Reduction
- Goal-Oriented
- Expectation Setting
- Microsoft Experience (365 Office, Word, Excel, Power Point)
- Inventory Oversight
- Process Monitoring and Improvement
- Training and Mentoring
- Policy and Procedure Development
- Continuous Improvement
- Quality Processes
- Problem-Solving Abilities
- Operational Improvements
- Familiarity With Quality Standards
- Team Training
- Performance Monitoring
- New Employee Training
- Skilled in ADP timesheets/labor tracking
- Worker Training
- Workplace Safety
- Incident Investigation
- Procedure Implementation
- Corrective Action Planning
- Disaster Preparedness
- Emergency Response
- Protective Equipment
- Safety Training
- Incident Reporting
- Bloodborne Pathogen Analysis
- Safety Courses
- Safety and Compliance Inspections
- Stock Counts
- Quality Control
- Cost Reduction
Certification
- Bronze Certification of Lean Manufacturing
- Six Sigma Greenbelt Certification
- First aid responder
Timeline
Supervisor
REV Group Inc.
11.2009 - 08.2023
Laborer
Wilson Construction
11.2000 - 11.2009
High School Diploma -
Spencerville High School
- Bronze Certification of Lean Manufacturing
- Six Sigma Greenbelt Certification
- First aid responder
Similar Profiles
DAVIS MADRIZ IBARRADAVIS MADRIZ IBARRA
Installer Electrical at REV Group Inc.Installer Electrical at REV Group Inc.
Michael FetterMichael Fetter
Welder at REV Group Inc.Welder at REV Group Inc.
Randon BernardsRandon Bernards
Manufacturing Plant Manager at REV Group Inc.Manufacturing Plant Manager at REV Group Inc.