Eric Brown
State Center,IA
Summary
Hard-working Engineering Manager talented in satisfying client needs in fast-paced, high-volume settings. Successfully oversees teams of personnel completing challenging projects. Focused Engineering Manager accomplished in team leadership and program management. 20 years of experience with track record of accomplishment. Excellent decision-making, planning and communication skills. Emerging Infrastructure Engineer familiar with Electrical, IT construction and merging the two together to keep pace with technology. Offering strong knowledge of the field and leadership abilities. Offers hands-on experience and education in Network Infrastructure and Data Center needs. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Physical Infrastructure Engineer - Supervisor
Iowa State University
Ames, IA
01.2020 - Current
- Monitored performance of networks and implemented appropriate solutions to optimize performance.
- Researched new technologies and products to determine their potential application within the organization's environment.
- Diagnosed complex networking problems with vendors or other IT personnel when necessary.
- Developed procedures for implementing changes on production systems following change management processes.
- Participated in capacity planning activities to ensure that sufficient resources are available to meet business requirements.
- Deployed new services on existing networks ensuring a smooth transition without disruption of service.
- Encouraged team collaboration and motivated individual employees through positive reinforcement and technical recognition.
- Facilitated continuous improvement initiatives with successful changes affecting operations.
- Managed team of 12 across IT Infrastructure.
- Assisted in design of electrical and communications infrastructure for Iowa State University, including scope of work and specifications.
- Assisted sales with technical information and generated referrals for new business.
- Advised clients about engineering concerns for in-development projects.
- Planned, scheduled and controlled installation processes from start to finish to ensure all project requirements are delivered on time.
- Managed projects for leading technology solutions provider dedicated to helping customers build, manage, optimize and secure IT infrastructures.
- Created customer proposals and closed business deals.
- Designed and delivered mission-critical infrastructure to maintain consistent availability and performance.
- Provided status updates to keep upper management informed and to reach goals.
- Led cross-functional teams in systems integration projects.
- Advised on project costs, concepts or design changes.
- Provided exemplary helpdesk service and support to assist customers.
- Evaluated emerging technology factors around cost comparison, portability or usability.
Field Superintendent
ABC Electric Service Inc.
Des Moines, IA
11.2018 - 12.2019
- Managed day-to-day operations, including scheduling and supervising field personnel, resolving operational issues and ensuring safety compliance.
- Provided technical support to subcontractors and engineers to ensure project completion on time and within budget.
- Conducted regular inspections of all construction sites for quality assurance and compliance with building codes.
- Coordinated materials delivery schedules with suppliers to maintain an efficient flow of resources on the job site.
- Developed and maintained relationships with key stakeholders such as clients, contractors, vendors, suppliers and other team members.
- Monitored project progress against established milestones to identify potential delays or risks in a timely manner.
- Ensured that all work was performed according to blueprints, plans and specifications.
- Reviewed invoices related to construction projects for accuracy prior to payment processing.
- Assisted in troubleshooting problems during the construction process by providing solutions based on best practices.
- Maintained accurate records of daily work activities including labor hours used per task or job completed.
- Participated in weekly meetings with the client's representatives to discuss project status updates.
- Drafted reports for senior management outlining progress made on each project phase.
- Oversaw the selection of appropriate materials needed for each stage of the job.
- Collaborated with architects and designers throughout the design phase of projects.
- Oversaw workflow on job sites and kept projects on schedule.
- Read project documents, interpreted directions and made plans based on design parameters.
- Managed budgets and evaluated expenditures to keep projects operating according to financial limitations.
- Developed product specifications, negotiated contracts and managed timelines.
- Delegated work to staff, setting priorities and goals.
- Trained and monitored employees to teach daily tasks and improve performance.
- Reported project progress, site problems and labor status to supervisors.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Allocated material and labor resources to promote on-time and under-budget project completion.
- Recruited and hired workers, in addition to supervising and monitoring daily performance.
- Obtained specifications and directed work for construction crews.
Project Manager
Tri-City Electric Co.
Davenport, Iowa
08.2010 - 11.2018
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Participated in cross-functional teams responsible for developing innovative solutions for complex problems.
- Advised other departments on best practices related to managing large-scale projects.
- Actively sought out feedback from stakeholders throughout the duration of a project in order to identify areas needing improvement or adjustment.
- Developed and maintained project plans, timelines, and budgets.
- Managed multiple projects with competing deadlines simultaneously.
- Created and implemented processes to ensure successful completion of projects.
- Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
- Provided guidance to team members regarding tasks assigned to them.
- Identified risks associated with each project and developed strategies for mitigating those risks.
- Built and established strong partnerships with teams, vendors and contractors.
- Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
- Led meetings with internal team members, consultants and contractors.
- Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
- Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
- Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
- Prepared cost estimates for projects of varying sizes.
- Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
- Generated and tracked change orders and other contractual modifications affecting budget and schedule.
- Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
- Determined project staffing needs and led resource management.
- Reviewed budget and subcontractor estimates in detail and analyzed for accuracy with scope of work relevancy in mind.
- Submitted budget estimates, progress reports and cost tracking reports.
- Submitted project deliverables to clients, consistently adhering to quality standards.
- Produced thorough, accurate and timely reports of project activities.
- Developed and updated project plans to document objectives, technologies, schedules and funding.
- Negotiated with project stakeholders or suppliers to obtain resources or materials.
Education
Associate of Arts - Business
University of Phoenix
Tempe, AZ08-2025
State of Iowa Electrical License - Electrician
ABC Trade School
Waukee, IA05-2008
Skills
- Production Planning
- Vendor And Contractor Negotiations
- Construction Layout
- Project Scope Estimates
- Critical Design Review
- Design And Planning
- Cost Control Implementation
- Product Development
- Positive Attitude
- Continuous Improvement
- Performance Improvements
- Process Improvement
- Project Specifications
- Engineering Operational Functions
- Schedule Implementation
- Work Planning And Scheduling
- Datacenter Network Implementations
- Project Management Experience
- Customer Proposals
- Contractor Relations
- Customer Service
- Client Relations
- People Management
- Design Reviews
- Cost Estimation
- Project Oversight
- Construction Materials Knowledge
- Telecommunications
Certification
- CET Design Methods and Procedures - CET Network education
- CommScope Mater D&E an I&M - CommScope training center
- State of Iowa Electrical License - State of Iowa
References
References available upon request.
Timeline
Physical Infrastructure Engineer - Supervisor
Iowa State University
01.2020 - Current
Field Superintendent
ABC Electric Service Inc.
11.2018 - 12.2019
Project Manager
Tri-City Electric Co.
08.2010 - 11.2018
Associate of Arts - Business
University of Phoenix
State of Iowa Electrical License - Electrician
ABC Trade School
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