Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
14
14
years of professional experience
Work History
Grants Management Specialist
Department of Health and Human Services
08.2015 - Current
Serves as a subject matter expert in interpreting, developing, and applying appropriate regulations, policies, and procedures that pertain to grants and cooperative agreements
Reports/tracks all approved and/or pending grant actions, whether monetary or non-monetary, and updates applicable program office and grantee staff
Provides guidance and/or training to lower-graded grants management staff
Represents the Division at various meetings and conferences in the field and at headquarters where grant management items are discussed; also serves as key expert/trainer for grantee orientations or workshops
Participates in the planning and business management of the full range of assigned grants and renewal applications
Ensures that the awardee is in compliance with established administrative and financial policies, procedures, and sound business practices
Provides expert advice and assistance to recipients and applicants in interpreting the Federal Grant and Cooperative Agreement Act of 1977, Federal and local laws, Federal Code of Regulations, OMB Circulars, Agency directives and policies
Conducts site visits to evaluate recipient's performance and to provide advice and technical support
Prepares responses to requests from the General Accounting Office, Congressional committees, other Government agencies and the general public
Conducts price and/or cost analysis on proposed budgets documenting findings in prescribed formats for use during negotiations or for use in determining appropriateness of award
Monitor the timely submission of performance and financial reports in accordance with the terms and conditions of the award instrument
Review financial reports and requests for payments; ensures commitments and obligations; reviews recipient's financial accounts; prepares grants and/or cooperative agreement documents with appropriate general and special provision and negotiates special provisions and budgets.
Monitors and analyzes changing laws, regulations and policies pertaining to grants.
Benefits and Earnings Specialist
Social Security Administration
05.2014 - 08.2015
Performed personnel management and administrative support for the organization for more than 100 employees.
Provided general administrative support related to office supplies, office property, or office moves.
Maintained liaison with Departmental human resources and financial systems on matters relating to staffing, employee relations and benefits, position classification, pay benefits.
Oversaw, managed and delegated administrative functions such as personnel, travel, training, acquisitions, time and attendance.
Prepared relevant reports, guidance documents, talking points, briefing books, memos, letters, proposals and background papers for managers and senior staff as directed.
Presented information to a variety of audiences, including senior management, in a clear and effective manner.
Utilized computer software programs, such as Microsoft Word, Power Point, Excel and Access in the execution of administrative tasks.
Researched, compiled, and analyzed special inquiries and incoming correspondence from various SSA components, Internal Revenue Service, private-sector agencies, wage earners and third parties relating to earnings records data.
Analyzed and evaluated requests for information and recommend release or denial of requested information based on the Privacy Act or FOIA guidelines.
42A Human Resources Specialist
United States Army
09.2010 - 11.2013
Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
Created and delivered HR training sessions to staff, managers and executives.
Developed and implemented onboarding and orientation programs for new employees.
Administered employee benefits programs and assisted with open enrollment.
Coordinated implementation of people-related services, policies and programs through departmental staff.
Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Education
Master's Degree - Human Resources
Strayer University
Washington DC, DC
05.2019
Master's Degree - Management
Strayer University
Millersville, MD
12.2017
Bachelor's Degree - Marketing
Claflin University
Orangeburg, SC
05.2010
Skills
Policy analysis
Grant Reporting
Proposal Development
Data Management
Paperwork verification
Management Development
Benefits Administration
Policies implementation
HR policies
Compensation/payroll
References
Sheila Gale, Department of Health and Human Services, Supervisory Quality Control/Grants Management, 301-443-6963, sgale@hrsa.gov
Roslyn Boyd, Social Security Administration, Lead Benefits and Earnings Technician, 410-965-9925, Roslyn.D.Boyd@ssa.gov
Candice Evans, Food and Drug Administration, Management and Program Analyst, 443-418-9393, Candice.Simmons@fda.hhs.gov
Eligibility Specialist at State of Michigan - Department of Health and Human ServicesEligibility Specialist at State of Michigan - Department of Health and Human Services