Eric Brown
Inman,SC
Summary
Dynamic leader with over 10 years of experience in human resources. Aligning HR initiatives with business goals. Proven track record in organizational development, talent management, employee relations, and performance improvement. Trusted advisor to leadership teams, with a focus on building high-performance cultures and driving HR strategies that support business growth and transformation.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Code Enforcement Officer
City of Spartanburg
Spartanburg, South Carolina
06.2024 - Current
- Inspected properties for code compliance and safety violations.
- Issued citations for non-compliance and documented findings.
- Educated residents on local ordinances and code requirements.
- Collaborated with law enforcement on enforcement actions as needed.
- Maintained accurate records of inspections and enforcement actions.
- Attended community meetings to discuss code enforcement issues.
- Resolved complaints from citizens regarding property violations.
- Appeared in court as necessary and testified at hearings.
- Prepared written reports, memos and correspondence.
- Protected safety and health of citizens by keeping buildings and land in accordance with housing and zoning ordinances.
- Educated property owners about local codes and ordinances, providing guidance on how to bring their property into compliance.
Business Manager
Community Alternatives Inc
Asheville, North Carolina
08.2023 - 06.2024
- Developed training materials for staff onboarding and compliance standards.
- Managed daily operations to ensure efficient service delivery.
- Assisted in budgeting processes to maintain financial accountability.
- Facilitated communication between departments to enhance collaboration.
- Resolved client inquiries and issues promptly to improve satisfaction.
- Managed a team of staff members, providing guidance and direction to ensure successful completion of projects.
- Monitored project progress to align with organizational goals and objectives.
- Collaborated and built trust within organization and with customers, meeting or exceeding expectations.
- Maintained financial records, prepared budgets, and monitored expenditures for multiple departments.
- Drove high performance by developing team members.
- Prepared monthly financial statements for review by executive leadership team.
- Improved tools to enable better tracking and business analysis.
- Recommended process improvements that would reduce costs while increasing productivity.
- Analyzed customer feedback data to generate reports on customer satisfaction levels.
- Gained product knowledge to assist team members with structuring customer purchase, closing and delivery.
- Developed marketing plans for new products or services offered by the company.
- Reviewed existing contracts with vendors and suppliers to ensure compliance with company standards.
- Researched competitive landscape in order to develop strategic plans that would provide a competitive advantage over competitors.
- Provided training sessions for employees on new software systems used in business operations.
US Army Recruiter Deputy Station Commander
US Army
Asheville, North Carolina
09.2019 - 08.2023
- Sourced candidates using online job boards and social media platforms.
- Screened resumes to identify qualified applicants for various roles.
- Scheduled and coordinated interviews between candidates and hiring managers.
- Assisted in drafting job descriptions for open positions across departments.
- Maintained candidate database, ensuring accurate and up-to-date information.
- Collaborated with team members to improve recruitment processes and strategies.
- Conducted reference checks to verify candidate qualifications and experience.
- Provided support in organizing recruitment events and career fairs for outreach efforts.
- Reviewed resumes, conducted phone screens, and managed candidate pipelines.
- Explained job duties, compensation and benefits to potential candidates.
- Coordinated background checks on successful candidates prior to offer acceptance.
- Negotiated salaries and other employment terms with successful applicants.
- Maintained Applicant Tracking System records of all applicants.
- Developed recruitment strategies to achieve required staffing levels for assigned requisitions.
- Assisted in onboarding of new hires by providing orientation materials and training sessions.
- Monitored applicant tracking system actions to support hiring deadlines and streamline candidate experiences.
Senior Human Resources Manager
US Army
Daleville, Alabama
01.2016 - 09.2019
- Developed and implemented employee training programs for diverse military personnel.
- Facilitated conflict resolution and mediation among service members and staff.
- Advised leadership on policies related to personnel management and welfare.
- Streamlined recruitment processes to attract top talent for various roles.
- Managed performance evaluation systems to enhance workforce productivity.
- Coordinated employee benefits programs, ensuring compliance with regulations.
- Conducted exit interviews to gather insights and improve retention strategies.
- Led diversity and inclusion initiatives to foster a supportive work environment.
- Developed and implemented Human Resources policies, procedures, and programs.
- Reviewed job descriptions for accuracy and relevance to changing roles within the company.
- Coordinated training sessions for staff members in areas such as diversity awareness, customer service skills, harassment prevention.
- Participated in professional networks to stay abreast of changes in human resources management techniques.
- Facilitated meetings between managers and staff members regarding workplace conflicts or disputes.
- Identified potential areas of risk or non-compliance with applicable laws and regulations concerning employment practices.
- Performed routine audits of personnel files to ensure compliance with labor regulations.
- Prepared reports summarizing employee data relevant to turnover rates, absenteeism levels.
- Monitored payroll processing functions in order to ensure accurate payment of wages.
- Collaborated with other departments such as Finance and Legal on special projects involving human resources matters.
Human Resources Specialist
US Army
Fort Stewart, Georgia
07.2012 - 07.2016
- Implemented employee feedback programs to enhance workplace communication and morale.
- Collaborated with team leaders to address employee concerns and resolve conflicts.
- Supported performance evaluation processes by compiling necessary documentation and data.
- Safeguarded human resource information, maintaining employee confidence and protecting operations.
- Maintained confidential personnel files in accordance with applicable laws and regulations.
- Provided essential support to address individual HR needs of employees.
- Partnered with senior HR team to communicate company standards and policies.
- Performed audits of payroll records to ensure accuracy of employee information.
- Established and generated various reports to verify HR compliance.
- Maintained human resources records by processing applications and resumes.
- Developed and documented HR procedures to refine processes and drive compliance with policies.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
- Established and maintained trusted relationships around organization to optimize business and employee experience.
- Drafted offer letters and employment contracts according to company guidelines.
- Advised management on legal compliance related to employee relations matters such as FMLA, ADA, EEO.
- Identified opportunities to improve HR programs and proposed solutions to increase efficiencies.
- Conducted investigations into workplace complaints or grievances raised by employees.
- Conducted workplace investigations to address allegations of harassment or discrimination, ensuring a safe work environment.
- Assisted with budget preparation for HR-related expenses, including training, benefits, and employee programs.
Human Resources Information Management Specialist
US Army
Hinesville, Georgia
12.2008 - 07.2012
- Managed information systems for data storage and retrieval.
- Developed training materials for personnel on data management protocols.
- Analyzed data integrity and compliance with Army regulations.
- Coordinated cross-departmental communication regarding information processes.
- Implemented best practices for secure handling of sensitive information.
- Assisted in the evaluation of new information management technologies.
- Prepared reports on data usage and system performance metrics.
- Facilitated workshops to enhance team knowledge of information systems.
- Scheduled regular backups of digital records according to company policy.
- Evaluated current technology infrastructure to identify areas requiring improvement.
- Collaborated with IT personnel in setting up secure access protocols for sensitive files.
- Advised stakeholders regarding legal implications associated with record keeping activities.
- Compiled statistical data from multiple sources to generate accurate reports.
- Monitored performance metrics related to information management operations.
- Designed reports based on customer needs and created automated reporting tools.
- Analyzed customer requirements and designed appropriate solutions for managing information.
- Provided company users with tech support for IT problems and account maintenance.
- Evaluated organization's technology to recommend upgrades for hardware and software.
Education
Associate of Science - Human Resources Management
Columbia Southern University
Orange Beach, AL05-2025
Bachelor of Arts - General Studies
Columbia Southern University
Orange Beach, AL02-2022
Skills
- Customer service
- Recruitment strategies
- Employee training
- Team collaboration
- Decision-making
- Flexible and adaptable
- Analytical and critical thinking
- Time management
- Problem-solving
- Organization and time management
Accomplishments
- Army Good Conduct Medal (5)
- Army Achievement Medal (10)
- Army Commendation Medal (5)
- Certificate of achievement (5)
- Meritorious Unit Commendation (2)
- Overseas Service Ribbon (3)
- Global War on Terrorism Medal
- Armed Forces Service Medal
- Afghanistan Campaign Medal (2)
- Iraq Campaign Medal (2)
- NATO Medal
- National Defense Service Medal
Certification
- Master Resilience
- Equal Opportunity
Timeline
Code Enforcement Officer
City of Spartanburg
06.2024 - Current
Business Manager
Community Alternatives Inc
08.2023 - 06.2024
US Army Recruiter Deputy Station Commander
US Army
09.2019 - 08.2023
Senior Human Resources Manager
US Army
01.2016 - 09.2019
Human Resources Specialist
US Army
07.2012 - 07.2016
Human Resources Information Management Specialist
US Army
12.2008 - 07.2012
Associate of Science - Human Resources Management
Columbia Southern University
Bachelor of Arts - General Studies
Columbia Southern University
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