Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Eric Buchanan

Yuba City,CA

Summary

Experienced Staff Sergeant and Training NCO (Non-Commissioned Officer) bringing 12 years' experience in the U.S. Army. Technically astute and decisive with good problem-solving and organizational skills. Seek new professional challenges focused on operational training management. Dynamic leader with success spearheading tactical planning and leading teams through diverse operational requirements. Skilled trainer and mentor to subordinate personnel to improve productivity and technical understanding while maximizing team performance. Assertive, respectful conversational abilities. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

12
12
years of professional experience
1
1
Certification
1
1
year of post-secondary education

Work History

Operations NCOIC

California Army National Guard
Sacramento, CA
09.2022 - 04.2024
  • Tracked progress towards completion of assigned tasks utilizing project management software tools.
  • Monitored supply inventories to ensure adequate resources were available for all operations.
  • Organized logistics support for field deployments including transport of personnel and equipment, food services.
  • Inspected equipment and supplies to ensure they met established standards.
  • Created detailed after action reports following completion of each operation or exercise.
  • Developed and implemented standard operating procedures in accordance with regulations and directives.
  • Coordinated with higher headquarters on operational requirements and objectives.
  • Provided guidance on operational planning and execution to ensure mission success.
  • Maintained records of personnel actions such as promotions, transfers, awards.
  • Participated in staff meetings to discuss current operations and develop plans for future missions.
  • Ensured compliance with safety regulations during training exercises.
  • Reviewed and monitored unit readiness reports, ensuring accuracy of data reported.
  • Assessed risk levels associated with proposed operations and recommended appropriate courses of action.
  • Advised commanders on best practices related to mission accomplishment while minimizing risk exposure.
  • Conducted performance evaluations for subordinate personnel to assess individual strengths and weaknesses.
  • Developed strategies to improve morale among team members through recognition programs or additional training opportunities.
  • Served as primary liaison between unit leadership and other military units or organizations.
  • Stored and safeguarded classified information to maintain utmost confidentiality.
  • Trained and managed new recruits in tactical and combat warfare.
  • Requisitioned, received and properly stored unit equipment and supplies.
  • Monitored equipment during testing, simulations and live-fire exercises to detect operator errors or system malfunctions.

Unit Supply Sergeant

California Army National Guard
Oroville, CA
03.2018 - 08.2022
  • Identified supply discrepancies and worked with appropriate personnel to resolve issues in a timely manner.
  • Conducted monthly audits of warehouse operations to identify areas needing improvement or corrective action.
  • Researched technical data related to supply requirements for specific military units.
  • Assisted in developing standard operating procedures for storage operations.
  • Maintained accountability of all unit equipment and supplies.
  • Organized, inventoried, and distributed clothing, small arms ammunition, food items, and other expendable materials.
  • Managed warehouse staff to ensure productivity standards were met or exceeded.
  • Provided guidance on proper handling techniques of sensitive materiel and equipment.
  • Ensured that hazardous material was stored properly according to regulations.
  • Prepared documentation such as shipping manifests, purchase orders and invoices for outgoing shipments.
  • Performed regular inventory checks to ensure accuracy of stock records.
  • Supervised subordinate personnel in the performance of their duties.
  • Tracked incoming shipments from suppliers using various tracking systems.
  • Processed requisitions for the procurement of supplies and services.
  • Advocated safety protocols within the warehouse environment during product handling activities.
  • Assisted in training new personnel on proper stocking methods and inventory management systems.
  • Updated computer databases with accurate information regarding quantity, location and condition of all assigned materiel assets.
  • Created detailed reports detailing any shortages or overages in inventory levels.
  • Developed reports related to supply status, cost analysis, budgeting.
  • Responded promptly to customer requests for assistance with obtaining supplies or resolving issues.
  • Oversaw successful integration of Standard Property Book System-Redesign (SPBS-R).
  • Mentored and developed supply team members to ensure regulatory compliance.
  • Kept meticulous records of high-priority units and material readiness of equipment.
  • Efficiently supervised and mentored [Job title]s to maintain accountability and compliance with regulatory requirements across supply team.
  • Maintained records to account for more than $[Number] in assets.
  • Delivered top-quality technical support services to both military and civilian clients.
  • Generated recommendations to enhance transportation system operations.
  • Streamlined and monitored HAZMAT program by monitoring inventory and ordering supplies.
  • Drove improvements in logistics operations and supply accountability by analyzing supply policies, strategies and processes to identify inefficiencies.
  • Assessed each unit's unique equipment needs.
  • Leveraged understanding of Federal Acquisition Regulations to ensure compliance.
  • Evaluated practices of personnel, tenant units and clients for regulatory compliance and initiated corrective action when necessary.
  • Monitored trends with potential to affect supply accountability to identify and rectify performance factors.
  • Delivered [Timeframe] briefings to [Job title]s to facilitate property acquisition, regulatory compliance and accountability.
  • Established and supervised highly collaborative supply operations team while also delivering training in [Type] process.
  • Verified completion of contract deliverables by signing off on existing agreements.
  • Developed and implemented [Type] inventory policies and followed up with necessary revisions.
  • Managed $[Number]+ in assets.
  • Provided onboarding and guidance for new personnel in areas such as government accounting, acquisition and lifecycle management.
  • Improved [Task] operations by conducting critical analysis and generating recommendations to resolve issues.
  • Budgeted and allocated $[Amount] per [Timeframe] for sustainment services and supplies.
  • Improved requisition efficiency and presented plan to save $[Amount] to [Job title].
  • Reviewed and edited supply procedures, driving successful resolutions to complex [Type] issues.
  • Verified adherence to performance requirements through audit tracking.
  • Implemented revisions to customer assistance materials to incorporate new directives.
  • Reduced product variability through careful oversight of inventory demand.
  • Rolled out work procedures to align with [Type] and ISO standards.
  • Oversaw contractual deliverables and closeouts.
  • Monitored operations to ensure compliance with [Type] and [Type] regulations and policies.
  • Inspected and recorded incoming and outgoing orders for count, damage and dates.
  • Packed, sealed or affixed postage to prepare materials for shipping.
  • Operated lift and hand trucks to transfer materials to and from target areas.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Prepared work orders, bills of lading or shipping orders to route materials.
  • Recorded shipment data for reporting, accounting or recordkeeping purposes.
  • Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
  • Compared and verified identifying information of outgoing shipments.
  • Traced missing material and shipments through vendor and customer communications.
  • Troubleshot issues related to shipping and receiving in compliance with corporate procedures.

Budget Analyst

California Army National Guard
Sacramento, CA
09.2017 - 03.2018
  • Maintained current knowledge of accounting principles and government regulations.
  • Determined and tracked budget expenses with accuracy and transparency.
  • Monitored compliance with approved budgets throughout the year.
  • Analyzed budget reports to identify discrepancies and recommend corrective actions.
  • Developed and implemented budgeting systems to track income, expenditures, and other financial activities.
  • Assisted with the preparation of funding requests for new programs or initiatives.
  • Reviewed financial documents such as contracts, invoices, requisitions. for accuracy and completeness.
  • Conducted cost-benefit analysis for proposed projects and initiatives.
  • Prepared monthly variance reports comparing actual results against planned targets.
  • Processed statistical files after month-end closing.
  • Coordinated the review process of all submitted budgets prior to approval.
  • Compiled and reviewed procurement data to make effective projections.
  • Developed training materials for staff on how to use budgeting software applications.
  • Submitted budget estimates, progress reports and cost tracking reports.

Engineer NCOIC (FWD DEPLOYED IRAQ)

California Army National Guard
Chico, CA
11.2016 - 09.2017
  • Participated in team meetings to discuss project progress updates.
  • Provided support during the installation, maintenance, repair, and calibration of equipment.
  • Analyzed customer requirements to determine project scope and objectives.
  • Documented all engineering activities according to established procedures.
  • Applied technical knowledge to help promote safe work environment and enhance customer satisfaction.
  • Reviewed customer complaints regarding product performance or functionality issues.
  • Developed and implemented engineering strategies to improve production efficiency.
  • Assisted in troubleshooting issues related to product design or manufacturing processes.
  • Collaborated with cross-functional teams throughout the development process to ensure successful outcomes.
  • Evaluated existing processes and technology solutions for improvement opportunities.
  • Identified customer needs and developed solutions based on user feedback.
  • Performed calculations and simulations to analyze performance data.
  • Advised management on best practices for improving engineering operations.
  • Created detailed designs for new products, components, and systems.
  • Generated reports summarizing engineering results for internal review.
  • Developed preventive maintenance programs and supported energy conservation improvements.
  • Recommended design modifications to eliminate machine or system malfunctions.
  • Identified and implemented most acceptable resolutions to complex engineering problems.
  • Wrote performance requirements for product development or engineering projects.
  • Oversaw roadway milling, paving, drainage, utilities, traffic control, and depth replacement.
  • Executed investigation processes to examine or assess functionality and practicability of engineering structures and elements.
  • Used computer systems and drafting equipment to create and outline designs of components and tools.
  • Conducted research into the feasibility of product design plans.
  • Designed test protocols to ensure quality control of manufactured parts.
  • Developed ballpark estimates and monitored operating budget of several multi-year projects in various functional areas.
  • Conceptualized and developed solutions using simulations or modeling to support expansions and change.
  • Finished projects on time and within budget.
  • Communicated with clients and coworkers about analysis results.
  • Generated technical reports for customers.
  • Prepared estimates and budgets.
  • Formulated plans using detailed drawings.
  • Advised customers on use of products or services.
  • Designed materials for industrial or commercial applications.
  • Utilized mathematical skills and understanding of engineering principles to design new products.
  • Researched feasibility, design or performance of components or systems.

Event Coordinator/Master of Ceremonies

California Army National Guard
Sacramento , CA
10.2015 - 11.2016
  • Created detailed reports outlining event planning progress, timelines, budgets, and other relevant information.
  • Provided on-site support during the day of the event including problem solving if necessary.
  • Developed event themes and concepts to ensure successful execution of events.
  • Organized event facility, food and beverage selections and audio-visual arrangements.
  • Assisted guests throughout the duration of an event by providing directions or answering questions about available amenities.
  • Collaborated with clients to identify their goals and expectations from the event.
  • Oversaw event logistics, venue scheduling and accommodations.
  • Ensured effective communication between vendors and suppliers before, during and after the event.
  • Managed logistics related to transportation, catering, entertainment, decorations for events.
  • Coordinated vendors, timelines and budgets for events.
  • Planned various activities such as seminars, workshops or conferences related to the event theme or topic area.
  • Analyzed data from previous events in order to improve future ones.
  • Tracked payments, balances and registrations for various events.
  • Coordinated with internal teams to ensure timely delivery of products and services for events.
  • Hired, trained and supervised volunteers and support staff required for events.
  • Developed promotional materials such as flyers, brochures or posters for marketing purposes prior to each event.
  • Developed diagrams and floor plans with event setup requirements.
  • Monitored budgeting process for each event to ensure cost efficiency.
  • Negotiated with vendors to achieve most favorable terms.
  • Supervised staff members responsible for registration desk setup and management during events.
  • Worked in tandem with department head to coordinate logistics of all calendar events.
  • Organized vendor contracts, negotiated fees, and ensured compliance with all regulations.
  • Led site walk-through and meetings prior to event to go over checklists and delegate assignments to staff.
  • Facilitated meetings between vendors and clients in order to discuss overall project scope and timeline.
  • Analyzed customer feedback surveys filled out after each program in order to improve future programs and events.
  • Sourced venues for events in accordance with client needs and preferences.
  • Planned and coordinated registration, hotel accommodations and transportation to facilitate smooth execution of event activities.
  • Maintained an organized database of contacts using software applications like MS Excel and Access.
  • Produced contracts and invoices for events and monitored fee collection.
  • Worked closely with audio visual technicians and other technical personnel in setting up equipment at the venue.
  • Utilized internal databases to prepare and distribute guest lists, electronic invitations and registration processes.
  • Conducted post-event evaluations to measure success of each program against objectives set forth by clients.
  • Delivered client services in logistics, registration and attendee tracking for internal and external events.
  • Obtained permits from fire and health departments to erect displays and exhibits and serve food at events.
  • Coordinated and allocated equipment, supplies and staff for events.
  • Attended and participated in industry events.
  • Worked with professional and trade associations to create memorable and successful events.
  • Created program activities, agendas and budgets based on client requirements.
  • Managed safe and smooth food delivery at banquets, conferences and social events.
  • Chose facilities, inspected spaces and planned set up and execution to exceed client expectation.
  • Selected catering services for different types of events, balancing cost, menu and term options against client demands.
  • Designed contracts, collected fees and booked venues for events.
  • Applied industry knowledge and personal expertise to customize meetings, conferences and conventions to specific standards.
  • Oversaw advanced event registration and day-of check-in to handle high volume of guests.
  • Drove growth in event management business by continuously researching and implementing improved strategies to exceed client expectations.
  • Documented events with details in customer preferences, financial considerations and successes and failures.
  • Conferred with customers to gather event requirements and explore opportunities.
  • Recruited sponsors for events and planned scope of involvement, financial tie-ins and promotional aspects for mutual benefit.
  • Arranged security, printing and supply vendors to meet unique requirements of each event.
  • Helped clients produce brochures, publications and event-specific materials for optimum effect.
  • Supported accurate financial recordkeeping by closely checking bills and approving payments.
  • Organized and coordinated events to ensure they ran smoothly.
  • Greeted attendees, answered questions, and provided directions as needed.
  • Sourced speakers and special guests for wide range of corporate, industry and charitable events.
  • Created post-event reports detailing key metrics such as attendance numbers, feedback from attendees.
  • Assisted with audio and visual set-up prior to each event's start time.
  • Facilitated introductions of speakers and guests at events.
  • Ensured that all presentation materials were available when needed.
  • Introduced keynote speakers and other presenters at events.
  • Managed event timelines to ensure all necessary activities were completed on time.
  • Provided announcements for upcoming sessions or activities during the event.
  • Conducted audience polls and surveys to gauge interest in topics or products.
  • Interacted with vendors throughout the duration of each event.
  • Set up and packed up event equipment, leaving area clean and tidy.
  • Greeted or assisted patrons entering or exiting facility.
  • Managed crowds and monitored safety during performances.
  • Recorded details of attendance or sales activities.
  • Tended to patrons with special needs by offering additional assistance.
  • Guided patrons to exits or provided instructions in emergency situations.

Security Team Leader (FWD DEPLOYED IRAQ)

California Army National Guard
Riverside, CA
12.2014 - 09.2015
  • Ensured compliance with safety regulations, laws and industry standards.
  • Investigated suspicious activity, took appropriate corrective actions and reported findings to senior management.
  • Demonstrated ability to lead, supervise and mentor a team of security personnel.
  • Enforced company rules regarding entry and exit points at all times.
  • Provided guidance on the proper use of equipment such as radios, batons and handcuffs.
  • Provided support during special events by assigning additional guards as needed.
  • Coordinated with other departments to ensure smooth operation of security services.
  • Developed and implemented operational strategies for the security team in accordance with company policies and procedures.
  • Responded quickly to alarms or other emergencies as needed.
  • Planned patrol routes for guards ensuring maximum coverage while minimizing disruption to customers or staff.
  • Organized periodic training sessions for security personnel on topics such as customer service skills, first aid.
  • Monitored daily activities of the security team and provided feedback on performance.
  • Supervised property entrances and exits and monitored employee safety.
  • Inspected posts and met with subordinates to outline tasks and responsibilities.
  • Identified suspicious activity to determine appropriate response.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
  • Escorted individuals requiring personal protection to provide safe transport to specified locations.
  • Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at [Type] facilities.

Human Resources IT Specialist

California Army National Guard
Sacramento, CA
09.2013 - 12.2014
  • Safeguarded human resource information, maintaining employee confidence and protecting operations.
  • Maintained confidential personnel files in accordance with applicable laws and regulations.
  • Provided essential support to address individual HR needs of employees.
  • Created training materials for new hires and provided orientation sessions.
  • Partnered with senior HR team to communicate company standards and policies.
  • Performed audits of payroll records to ensure accuracy of employee information.
  • Maintained human resources records by processing applications and resumes.
  • Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
  • Investigated system errors to determine root cause of issue and implement solutions accordingly.
  • Performed troubleshooting to diagnose and resolve complex technical problems.
  • Trained end users on how to use new systems and technologies effectively.
  • Assisted in the implementation of new technologies and systems to improve efficiency.
  • Assessed issues to determine appropriate troubleshooting methods for remediation.
  • Resolved conflicts between different hardware components or software programs.
  • Explained technology-related details in easy-to-understand terms to individuals from different backgrounds and in various job positions.
  • Documented repair processes and helped streamline procedures for future technical support actions.
  • Assisted customers with various types of technical issues via email, live chat and telephone.
  • Reviewed support cases for technical and troubleshooting accuracy and identified needed process improvements.
  • Resolved record-breaking backlog of support tickets following major system malfunction.
  • Maintained positive working relationship with fellow staff and management.
  • Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.

Heavy Equipment Operator

California Army National Guard
Chico, CA
11.2011 - 12.2014
  • Operated multiple pieces of heavy equipment in a safe and efficient manner to excavate land for construction projects.
  • Operated front end loader to move dirt and different base materials.
  • Loaded and unloaded trucks with construction materials such as gravel, sand, and asphalt.
  • Followed safety protocols while operating machinery in order to avoid accidents or injuries.
  • Operated excavators and other construction equipment to properly grade land.
  • Followed safety regulations while operating equipment to achieve safe conduct.
  • Performed routine inspections on all heavy machinery prior to use.
  • Transported materials around construction sites to work locations.
  • Loaded and offloaded rocks, debris and other materials from heavy equipment.
  • Performed pre-shift and post-shift equipment inspections and accurately completed reports to support company policy.
  • Kept equipment fueled and ready for immediate use to support scheduling demands.
  • Learned about new equipment and related attachments while maintaining knowledge of items used daily to meet job requirements.
  • Operated equipment to move and position raw materials or finished components.
  • Transported materials from one site to another using off-road vehicles.
  • Performed minor service on equipment and referred complicated mechanical issues to appropriate personnel.
  • Carried out preventative maintenance on heavy or specialized equipment.
  • Employed heavy equipment operation best practices resulting in minimal complaints or incidents.
  • Completed routine inspections on vehicles.
  • Operated digging and transporting equipment to efficiently fulfill project requirements.
  • Oversaw proper PPE use to facilitate working conditions compliant with safety regulations.
  • Followed signals from ground crew and other operators to safely move materials and prevent dangerous interactions or missed cues.
  • Managed daily operations of heavy equipment fleet, including troubleshooting and preventative maintenance.
  • Maintained detailed records of hours worked, materials used, and completed jobs.
  • Assisted with the installation of underground utilities such as sewer lines and water mains.
  • Loaded both raw materials and finished components to support manufacturing and production processes.
  • Inspected and replaced worn vehicle parts to maintain safety and longevity.
  • Inspected faulty equipment to identify and address root causes.
  • Finished shop cleaning, servicing, and storing after each shift.
  • Assisted drivers, equipment operators, and other employees in grouping and sorting materials.
  • Identified potentially hazardous or unacceptable materials at job site and coordinated proper disposal.
  • Accurately estimated material needs based on job specifications provided by supervisor.
  • Promoted continuous improvement of workplace safety and environmental practices.
  • Utilized GPS systems to accurately plot out job sites for excavation purposes.
  • Identified hazardous materials on job sites and took action to mitigate and enhance safety.
  • Identified, tagged, and notified drivers of prohibited items to secure safe environment.
  • Loaded and moved dirt, rocks, equipment and materials.
  • Operated heavy equipment to demolish current structures, remove plants or trees and clear property of debris.
  • Drove and maneuvered equipment in successive passes over working areas to remove topsoil, vegetation, or rocks.
  • Maintained equipment on-site with regular maintenance and repairs.
  • Operated equipment to remove debris, snow or other equipment from streets and work areas.
  • Positioned or moved loads in response to hand or audio signals from crew members.
  • Connected hydraulic hoses, belts and mechanical linkages to tractors.
  • Kept records of material or equipment usage and completed entries in production logs.
  • Followed worker hand signals to align machines, cutterheads or depth gauge makers with reference stakes and guidelines.
  • Coordinated machine operations with other site personnel to keep materials moving smoothly and prevent accidents.
  • Operated compactors, scrapers or rollers to level and compact refuse at disposal grounds.
  • Adjusted throttles, switches and pedals to operate bulldozers, trench excavators, road graders or backhoes.
  • Communicated with clients and studied plans and diagrams to establish work requirements.
  • Checked fuel supplies at sites to verify adequate availability.
  • Signaled operators to guide movement of tractor-drawn machines.
  • Used hitches to select and fasten bulldozer blades or other attachments to tractors.
  • Adjusted handwheels and depressed pedals to control blades, buckets and scrapers.
  • Turned valves to control air or water output of compressors or pumps.
  • Compiled job cost estimates by determining detailed scope of projects and estimating material and labor costs.

Education

Some College (No Degree) - Automotive Mechanics

Yuba College
Marysville, CA

No Degree - Engineer Operations

US Army Engineer School
Fort Leonard Wood, MO
2012.03 - 2012.08

No Degree - Logistics

US Army Quartermaster School
Camp Parks, CA
2019.03 - 2019.04

Skills

  • Situational Awareness
  • Operational Efficiency
  • Personnel Management
  • Field Training
  • Small Arms Proficiency
  • Discipline and Focus
  • Supplies Transportation
  • Troop Training
  • First Aid and Buddy Care
  • Land Navigation
  • Communications Equipment Operation
  • Equipment Preventive Maintenance
  • Verbal Reports
  • Conduct Standards
  • Classroom Instruction
  • Ground Tactics
  • Fortification Construction
  • Excellent Communication
  • Problem-Solving
  • Active Listening
  • Time Management Abilities
  • Professionalism
  • Mechanical Expertise
  • Continuous Improvement
  • Problem-Solving Abilities
  • Task Prioritization
  • Reliability
  • Computer Operations
  • Teamwork and Collaboration
  • Time Management

Certification

  • DoD Fiscal Law certificate.
  • Unit Environmental Compliance Certificate
  • Air Assault Badge. For equipment Sling load operations and personnel helicopter repels.

Accomplishments

  • Army Commendation Medals for leadership abilities

Timeline

Operations NCOIC

California Army National Guard
09.2022 - 04.2024

No Degree - Logistics

US Army Quartermaster School
2019.03 - 2019.04

Unit Supply Sergeant

California Army National Guard
03.2018 - 08.2022

Budget Analyst

California Army National Guard
09.2017 - 03.2018

Engineer NCOIC (FWD DEPLOYED IRAQ)

California Army National Guard
11.2016 - 09.2017

Event Coordinator/Master of Ceremonies

California Army National Guard
10.2015 - 11.2016

Security Team Leader (FWD DEPLOYED IRAQ)

California Army National Guard
12.2014 - 09.2015

Human Resources IT Specialist

California Army National Guard
09.2013 - 12.2014

No Degree - Engineer Operations

US Army Engineer School
2012.03 - 2012.08

Heavy Equipment Operator

California Army National Guard
11.2011 - 12.2014

Some College (No Degree) - Automotive Mechanics

Yuba College

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Eric Buchanan