Eric Buckman
Casselberry
Summary
Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.
Overview
9
9
years of professional experience
Work History
Training Center Captain
ALDI
Orlando, FL
06.2025 - Current
- Helped create a learning environment where trainees felt welcome and engaged during classes by encouraging participation during group activities and providing insight on all topics.
- Conducted effective store tours by highlighting key aspects of operations, how they effect our customers experience (Moments That Matter), and the standards we are held to (SOP.)
- Monitored the completion of MyAcademy, ACE, and onboarding tasks ensuring all were complete upon trainees arrival to home store.
- Communicated with Gerben (Store Manager) and 228 staff to promote synergy between operations and TC.
- Adapted training and communication style to fit the specific needs of each trainee ensuring ideas and procedures were clearly understood.
- Collaborated with Charles and Jasmine (Co-Captain) to address needs of the TC such as policy and procedure changes.
- Diligently completed administrative tasks such as writing the TC schedule, monitoring sign up sheets, and completing uniform inventory.
- Supported operations at home store when not leading training classes.
Assistant Store Manager
ALDI
Orlando, FL
01.2022 - Current
- Implement strong leadership skills to effectively manage a team of employees, providing guidance and support to achieve operational efficiency and deliver exceptional customer service.
- Mentor new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervise and evaluate staff to help improve skills, achieve daily objectives, and attain advancement.
- Manage high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Provide accurate inventory counts and implement daily routines for effective inventory control in order to maximize availability and control loss.
Manager
Papa Gio's Pizzeria
Orlando, FL
06.2017 - 01.2022
- Efficiently resolved problems or concerns to the satisfaction of all involved parties
- Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
Bachelor of Science - Health Services Administration
University of Central Florida
Orlando, FL2015
Skills
- Training and Development
- Inventory management
- Team building and leadership
- Store operations
- Time Management
- Effective communicator
- Effective problem solver
- Self sufficient
Timeline
Training Center Captain
ALDI
06.2025 - Current
Assistant Store Manager
ALDI
01.2022 - Current
Manager
Papa Gio's Pizzeria
06.2017 - 01.2022
Bachelor of Science - Health Services Administration
University of Central Florida