Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eric Bulot

Chalmette,LA

Summary

Adept at driving operational efficiency and enhancing customer relationships, I significantly improved satisfaction rates at DCI through innovative problem-solving and effective team leadership. Skilled in ISO tank maintenance and repair and multitasking, my background includes all areas of ISO tank maintenance and repair and implementing training programs that boosted employee performance and retention.

Overview

19
19
years of professional experience

Work History

Sr. Ops Specialist

DCI
04.2022 - Current
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
  • Assisted in the opening of new locations and the implementation of Depot Software at purchased location.
  • Worked closely with customers to resolve ongoing issues and to prevent issues from arising across all locations.
  • Certified lift and yard truck drivers.


Heat Technician

Boasso Global
07.2018 - Current
  • Heated loaded tanks to specified heat ranges.
  • Assisted truck drivers after hours with paperwork and loading tanks on chassises for their departure.

Tank Pad Supervisor

Boasso Global
07.2020 - 04.2022
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of PTs and mounts.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and insure all tanks were repaired and prepped correctly.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for tank mechanics.
  • Enhanced communication within the tank pad by holding regular meetings and encouraging open dialogue among all members.
  • Worked closely with the welding shop to insure all tanks were ready for testing and ready for mounting.

Estimator Supervisor

Boasso Global
07.2018 - 07.2020
  • Used Depot Software to create estimates quickly and accurately and make estimates easily understandable and shareable.
  • Estimated tanks for damages and valve repairs.
  • Oversaw estimators to insure tanks were estimated properly, accurately and completely.
  • Sent Estimates to customers using Depot Software.

Tank Mech./Estimator/Periodic Tester/Gate Inspect.

Boasso Global
06.2014 - 07.2018
  • Pressure tested, repaired and prepped tanks for departure.
  • Estimated tanks for damages and valve repair.
  • Worked with the third party surveyor to complete 2.5 year and 5 year test.
  • Inspected and checked all tanks and containers into and out of the yard.

Quick Lube Technician

Ray Brandt Infinti
06.2011 - 06.2014
  • Kept shop areas neat, clean, and free of safety hazards.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Reduced wait times for customers by streamlining the oil change process and working effectively with team members.
  • Checked fluids, tires, brakes, and other systems as part of 12-point inspection.
  • Completed oil changes, tire repairs, tire rotations, recalls, battery replacements, filter replacements.

Tank Mech/Estimator/Tester/Gate Inspector

Boasso America
02.2006 - 06.2011
  • Pressure tested, repaired and prepped tanks for departure.
  • Estimated tanks for damages and valve repairs.
  • Worked with the third party surveyor to complete 2.5 year and 5 year test.
  • Inspected and checked all tanks and containers into and out of the yard.

Education

Associate of Science - Electronic Engineering

Remington College
Metairie, LA
05-2005

High School Diploma -

Chalmette High School
Chalmette, LA
05-1999

Skills

  • Management collaboration
  • Technical communication
  • Failure management
  • Operational enhancement
  • Maintenance and repair
  • Multitasking Abilities
  • Problem-solving abilities
  • Reliability
  • Team Leadership
  • Operational Efficiency
  • Customer Relationship Management
  • Time management abilities

Timeline

Sr. Ops Specialist

DCI
04.2022 - Current

Tank Pad Supervisor

Boasso Global
07.2020 - 04.2022

Heat Technician

Boasso Global
07.2018 - Current

Estimator Supervisor

Boasso Global
07.2018 - 07.2020

Tank Mech./Estimator/Periodic Tester/Gate Inspect.

Boasso Global
06.2014 - 07.2018

Quick Lube Technician

Ray Brandt Infinti
06.2011 - 06.2014

Tank Mech/Estimator/Tester/Gate Inspector

Boasso America
02.2006 - 06.2011

Associate of Science - Electronic Engineering

Remington College

High School Diploma -

Chalmette High School

Similar Profiles

CREATE PROFILE
Eric Bulot