Eric Burgos
Conroe,TX
Summary
Dynamic sales professional with a proven track record at L'Oreal, excelling in relationship management and issue resolution. Successfully negotiated contracts that reduced costs while enhancing quality. Recognized for training new employees and fostering customer loyalty through exceptional service, driving sales growth and enhancing brand reputation.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Vendor
L'Oreal
03.2023 - Current
- Answered questions and assisted customers with item selection and location.
- Met sales goals by offering excellent customer service.
- Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
- Negotiated favorable contracts with suppliers, resulting in cost savings for the company without sacrificing quality.
- Set up displays and signage to attract customers and boost sales.
- Established long-term relationships with key clients by providing consistent, high-quality service.
- Trained new employees on customer service, money handling and organizing strategies.
Sales Floor Associate
Macy's
09.2021 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Actively listened to customers'' needs and preferences, suggesting relevant products tailored specifically for their requirements.
- Built productive relationships with customers to establish trust, rapport and increase satisfaction.
Education
No Degree - Cyber Security
Lone Star College, Montgomery, TX
The Woodlands, TX05-2027
Skills
- Issue resolution
- Vendor evaluation
- Relationship management
- Product demonstration
- Product marketing
- Teamwork and collaboration
- Multitasking Abilities
- Sales process
- Sales reporting
- Sales training
Certification
Microsoft Word Certification
English and Spanish
Fluent In English speaking, reading, and writing. Modern speaking and reading in Spanish.
Languages
Spanish
Professional Working
Timeline
Vendor
L'Oreal
03.2023 - Current
Sales Floor Associate
Macy's
09.2021 - 12.2023
No Degree - Cyber Security
Lone Star College, Montgomery, TX
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