Eric Burns
Grand Prairie,TX
Summary
Driven by a strong work ethic and problem-solving capabilities, I significantly improved team productivity at AT&T Center. My experience spans customer service, inventory maintenance, and promoting worksite safety, leading to enhanced performance outcomes and reduced workplace accidents. Skilled in both leadership and general labor, I excel in optimizing operations and ensuring customer satisfaction.
Overview
12
12
years of professional experience
Work History
Porter
Oppertunity Homes
01.2023 - Current
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Cleaned and organized building areas as required.
Floor Tech Supevisor
AT&T Center
06.2019 - 01.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Warehouse Production Associate
Walmart Distibution
04.2012 - 03.2019
- Optimized storage space by reorganizing product placement based on demand patterns and seasonal fluctuations.
- Participated in cross-functional teams, collaborating on process improvement initiatives that resulted in cost savings or enhanced performance outcomes.
- Stayed current with industry trends and best practices, incorporating new ideas to drive continuous improvement efforts.
- Contributed to the reduction of workplace accidents by participating in safety trainings and promoting awareness among colleagues.
- Assisted in the implementation of new software systems for improved inventory tracking and order processing.
- Expedited order fulfillment by utilizing a detailed understanding of warehouse layout and inventory management.
- Maintained a clean and safe work environment by adhering to company safety guidelines and promptly addressing potential hazards.
- Aided in the training of new hires, sharing best practices for efficient task completion within the warehouse setting.
- Streamlined loading procedures by developing standardized protocols that reduced wait times at dock doors for incoming trucks.
Education
No Degree - Building MaintenanceTech/Professional
Coastal Bend College
Beeville, TX01.2005
Skills
- Customer Service
- Strong Work Ethic
- Problem-Solving
- General Labor
- Worksite safety
- Safety awareness
- Punctual and Dependable
- Inventory Maintenance
- Supply Stocking and Organization
- Work Orders
- Carpet Steaming and Shampooing
Timeline
Porter
Oppertunity Homes
01.2023 - Current
Floor Tech Supevisor
AT&T Center
06.2019 - 01.2023
Warehouse Production Associate
Walmart Distibution
04.2012 - 03.2019
No Degree - Building MaintenanceTech/Professional
Coastal Bend College
Similar Profiles
Chairish LozanoChairish Lozano
Client Services Specialist at Oppertunity HomeClient Services Specialist at Oppertunity Home
Pamela E. SamuelsPamela E. Samuels
New Homes Sales Consultant at McBride Homes and Sons LGI Homes, Richmond and American HomesNew Homes Sales Consultant at McBride Homes and Sons LGI Homes, Richmond and American Homes
Stephanie BergerStephanie Berger
Warranty Manager at Nu Homes, 4Corners Homes and The Craft HomesWarranty Manager at Nu Homes, 4Corners Homes and The Craft Homes