Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Eric Burton

Eric Burton

Davenport,IA

Summary

Dynamic Warehouse Manager with expertise in inventory management and logistics at Northwest Flooring. Proven track record of enhancing operational efficiency and boosting customer satisfaction through effective order fulfillment and team leadership. Skilled in forklift operations and fostering a collaborative work environment, driving performance and achieving operational goals. Currently a Class B CDL holder with a DOT medical card that expires in August of 2026

Overview

2026
2026
years of professional experience

Work History

Warehouse Manager

Northwest Flooring
Davenport, IA
2021 - Current
  • Assisted in maintaining inventory accuracy through regular stock counts and audits.
  • Learned safety protocols and best practices for warehouse operations to ensure compliance.
  • Supported team in organizing products for efficient retrieval and shipping processes.
  • Operated forklifts and pallet jacks to transport goods within the warehouse environment.
  • Collaborated with colleagues to streamline receiving and shipping procedures for improved efficiency.
  • Participated in training sessions to enhance knowledge of warehouse management systems and tools.
  • Contributed to maintaining a clean, organized workspace to promote safety and productivity.
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
  • Increased warehouse efficiency by implementing new inventory management systems and procedures.
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
  • Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.

Furniture Mover/Driver

Atlas Van Lines
Davenport, IA
1997 - 2011
  • Assisted with loading and unloading furniture from moving trucks.
  • Operated hand tools and equipment for safe handling of items.
  • Followed safety protocols to ensure secure transportation of goods.
  • Collaborated with team members to optimize workflow during moves.
  • Organized and packed items efficiently for transport to prevent damage.
  • Maintained cleanliness of work areas and equipment after use.
  • Adapted quickly to changing schedules and client needs during projects.
  • Learned best practices for furniture assembly and disassembly tasks.
  • Developed strong working relationships with colleagues, fostering a positive work environment that promoted teamwork and productivity.
  • Followed verbal and written instructions to properly move and ship products.
  • Reduced property damage claims by employing proper lifting techniques and utilizing padding materials to protect surfaces during moves.
  • Maintained a high level of physical fitness, enabling the efficient completion of strenuous tasks such as lifting heavy items or navigating challenging spaces during moves.
  • Safely transported valuable items by securing them properly within the moving truck to prevent shifting during transit.
  • Improved team efficiency through clear communication and collaboration with fellow movers in coordinating tasks.
  • Completed residential and commercial moves efficiently by adhering to schedules and managing time effectively throughout the day.
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Enhanced customer satisfaction by carefully wrapping and packing delicate furniture items for safe transportation.
  • Conducted thorough pre-move inspections of furniture items to identify existing damages or potential challenges while handling them during relocation processes.
  • Demonstrated exemplary customer service skills by patiently addressing client concerns, providing detailed explanations, and offering solutions to any issues that arose during the moving process.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Arranged items at destination according to customer requests and instructions.
  • Communicated with customers courteously and professionally to drive satisfaction.
  • Maneuvered items carefully through narrow hallways and doorways to prevent damage.
  • Cleaned and maintained truck and other equipment to maintain optimum working condition.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Inspected items for damage and reported issues to supervisor for resolution.
  • Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
  • Strapped items down over protective padding to secure throughout transportation.
  • Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and Action.
  • Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and reassembling tables.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Unpacked and repacked items in different quantities and configurations for shipment.

Transportation Dispatcher

Maher Brothers Transfer & Storage
Davenport, IA
2015 - 2021
  • Coordinated transportation schedules to optimize delivery efficiency and reduce delays.
  • Monitored vehicle locations using GPS tracking systems for real-time updates on routes.
  • Communicated with drivers to address concerns and provide route adjustments as needed.
  • Maintained accurate records of shipments, ensuring compliance with safety regulations and company policies.
  • Developed and implemented process improvements to enhance operational workflows and service quality.
  • Analyzed dispatch data to identify trends and recommend strategies for improved performance.
  • Led team meetings to discuss operational challenges, fostering a collaborative problem-solving environment.
  • Developed strong relationships with clients through proactive communication and problem-solving support.
  • Collaborated with drivers to address any issues or concerns, fostering positive working relationships.
  • Handled incoming calls and emails from customers regarding issues with deliveries.
  • Supported company growth initiatives by successfully managing an increased volume of shipments without sacrificing service quality or efficiency.
  • Maintained accurate records of dispatch activities, contributing to data-driven decision-making processes.
  • Negotiated contracts with carriers to secure the most cost-effective transportation solutions for customers'' needs.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Checked that each scheduled route was appropriately covered by delivery drivers.
  • Monitored and tracked status of shipments in transit to confirm on-time delivery.
  • Worked closely with customers to effectively resolve issues and complaints.
  • Oversaw and enforced compliance with all safety regulations and DOT regulations.
  • Monitored weather conditions and traffic patterns, making necessary adjustments to ensure driver safety and on-time deliveries.
  • Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
  • Assisted in employee training, resulting in improved dispatcher efficiency and reduced response times.
  • Coordinated dispatching of 12 drivers to accomplish daily delivery requirements.

Service Technician

Pro Services
Moline, IL
2011 - 2015

As a 3rd party technician in the moving industry I supplied essential services to help ensure a safe move for my customers and moving companies. I provided professional disconnect/reconnect of appliances including winterizing some for safe travels along with capping gas lines and water lines. I provided custom crating for our customers and have crated thousands of Tvs and glass tops, pool slate, high value breakables and antique furniture. I also provided professional disassemble/reassemble of exercise equipment, pool tables, trampolines, outdoor playsets. We help assist our customer with safe and knowledgeable care for specialized items not handled by moving companies and their employees.

Education

High School Diploma -

North High School
Davenport, IA

Skills

  • Shipping and receiving
  • Forklift operations
  • Warehouse operations
  • Inventory and stocking
  • Inventory management
  • Delegating work
  • Loading and unloading
  • Order picking and processing
  • Employee safety
  • Safety monitoring
  • Staff supervision
  • Mentoring and training
  • Order fulfillment
  • Warehouse layout optimization
  • Customer care
  • Heavy lifting
  • Warehouse logistics
  • Quality assurance
  • Employee scheduling
  • Logistics
  • Operations planning

Accomplishments

I have personally assisted and helped 10 men achieve and keep their CDL while being a Dispatcher/Operations Manager.

Learned all FMCSA and DOT requirements to help maintain a work force or fleet of trucks.

Timeline

Warehouse Manager

Northwest Flooring
2021 - Current

Furniture Mover/Driver

Atlas Van Lines
1997 - 2011

Transportation Dispatcher

Maher Brothers Transfer & Storage
2015 - 2021

Service Technician

Pro Services
2011 - 2015

High School Diploma -

North High School