Eric Bustamante
Oxnard,CA
Summary
Dynamic sales supervisor with a proven track record at Lacoste, excelling in sales strategy development and operations management. Enhanced customer satisfaction through effective issue resolution and built strong client relationships, driving repeat business. Skilled in inventory control and organization, consistently achieving sales targets while fostering a motivated team environment.
Overview
4
4
years of professional experience
Work History
Sales Supervisor
Lacoste
Camarillo, CA
02.2024 - 03.2025
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Coordinated promotional events to showcase product offerings effectively, attracting new customers to the brand.
Assistant General Manager
Raising Cane's Restaurants
Oxnard
04.2021 - 10.2023
- Handled cash accurately and prepared deposits.
- Motivated and tratrained employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
Pastry Cook
Ojai Valley Inn & Spa
Ojai, CA
12.2021 - 04.2022
- Balanced multiple tasks simultaneously while consistently meeting deadlines during high volume periods.
- Scaled out and mixed ingredients according to recipes and procedures.
- Maintained cleanliness and proper food safety standards, ensuring a safe working environment for all staff members.
- Demonstrated attention to detail in crafting intricate pastry designs, resulting in excellent presentation and visual appeal for customers.
- Prepared wide variety of goods such as cakes, cookies and tarts by following traditional and modern recipes.
- Enhanced customer satisfaction, consistently producing pastries that exceeded expectations in taste and presentation.
Education
Pastry And Baking
Institute of Culinary Education
Pasadena, CA03-2022
High School Diploma -
Pacifica High School
Oxnard, CA06-2021
Skills
- Sales strategy development
- Operations management
- Inventory control
- Organization
- Event catering
Timeline
Sales Supervisor
Lacoste
02.2024 - 03.2025
Pastry Cook
Ojai Valley Inn & Spa
12.2021 - 04.2022
Assistant General Manager
Raising Cane's Restaurants
04.2021 - 10.2023
Pastry And Baking
Institute of Culinary Education
High School Diploma -
Pacifica High School
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