Years of following lead with conviction as part of team.
Eric Campbell
Account Manager/Freight Specialist
Kingston Springs,Tennessee
Summary
Highly organized Freight Agent experienced in managing multiple tasks and handling issues. Possesses excellent problem-solving, communication and negotiating skills.
Overview
12
12
6
6
Certificates
8
8
Years manufacturing/production environment.
10
10
Years as B2B small business planter/grower/harvester.
8
8
Years call-center/inside sales experience.
1
1
Excitingly dynamic, yet connected career path. Seeking next chal
Work History
Freight Agent
SunteckTTS
Dickson, TN
07.2022 - 01.2023
- Negotiated and arranged transport of goods with shipping or freight companies.
- Created documents of load plans, cargo cleanliness inspections, and transportation processes.
- Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes.
- Resolved any customer inquiries or complaints to restore satisfaction.
Owner
Agile Business Solutions
The Woodlands, TX
11.2012 - 07.2022
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Import and Export Coordinator
Prologistics
Wood Dale, IL
08.2011 - 08.2012
- Monitored and maintained import and export tracking systems for delivery of accurate and up-to-date records of shipments.
- Established and built positive relationships with vendors and carriers, promoting competitive shipping rates and service.
- Assisted with problem resolution and dispute management relating to import and export activities.
- Prepared shipping documentation, maintaining compliance with US Customs and international regulations.
Import/Export Coordinator
Shipco
Itasca, IL
- Prepared various Waybills and associated documentation for Ocean and Air Freight.
- Coordinated with customers to route efficient and timely freight lanes.
Customs Exam Warehouse Coordinator
Channel Distribution Corp
Bensenville, IL
- Shipper/Customs liaison facilitating US Custom's exams and clearance.
- Maintained current status updates with shippers pertaining to all exam facilitation.
- Acted as aid and witness to US Customs personal during exam.
CSR/Bookings Coordinator
Hyundai Merchant Marine
Elk Grove Village, IL
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Field Service Lead
General Electric
West Chicago, IL
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
Production Line Supervisor
USRobotics/3COM
Arlington Heights, IL
- Resolved issues quickly to maintain productivity goals.
- Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
- Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies, and organizing manpower.
Metrologist
US Navy
Many Cities, Everywhere
- Identified issues, analyzed information and provided solutions to problems.
- Diagnosed, repaired and calibrated electronic test and measurement devices.
- Supervised calibration lab through successful MetCal recertification.
Education
Bachelor of Science - BA W/ Logistics And Supply Chain Emphasis
University of Tennessee System
Nashville, TN 01.2023 - Current
Accounting/ Marine Biology
San Diego Mesa College
San Diego, CABusiness Administration/ Information Systems
University of Illinois At Chicago
Chicago, ILSkills
Planning and Coordination
Problem-Solving
Salesforce Proficiency
Multitasking Abilities
MS Office
Interpersonal Communication
Affiliations
The Humanitarian Logistics Association
Association for Manufacturing Excellence
Certification
BNSF Customer Sys Training
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Be alert, complacency is easy to get used...
Me
Timeline
Bachelor of Science - BA W/ Logistics And Supply Chain Emphasis
University of Tennessee System
01.2023 - Current
Freight Agent
SunteckTTS
07.2022 - 01.2023
Owner
Agile Business Solutions
11.2012 - 07.2022
Import and Export Coordinator
Prologistics
08.2011 - 08.2012
BNSF Customer Sys Training
08-2011
Import/Export Coordinator
Shipco
Customs Exam Warehouse Coordinator
Channel Distribution Corp
CSR/Bookings Coordinator
Hyundai Merchant Marine
Field Service Lead
General Electric
Production Line Supervisor
USRobotics/3COM
Metrologist
US Navy
Business Administration/ Information Systems
University of Illinois At Chicago
Accounting/ Marine Biology
San Diego Mesa College