Eric Cantera

• Acted as network administrator by creating accounts and managing permissions for users.
• Updated supervisors and users within support tickets by recording status.
• Worked with external representatives to address customer needs.
• Remained up to date on emerging technology and suggested actionable improvements to enhance customers' experience.
• Provided troubleshooting and support for customers' concerns before and during presentations to manage smooth, productive activities.
• Managed a fleet of over 70 vehicles to ensure the proper operation of all vehicles and a smooth experience.
• Direct service shop by dispatching work to qualified technicians.
• Consulted the guest regarding their vehicle needs.

Maintain flow throughout the shift while communicating with co-workers and floor manager.

• Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
• Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
• Ensured packages were sealed properly.
• Created reports on packaging activities on a frequent basis to ensure that packaging and delivery information is posted on company database.
• Cleared aisles, swept floors and reorganized inventory to keep warehouse neat and remove obstacles.

Maintain productivity throughout work shift.

• Provided timely, courteous and knowledgeable responses to information requests.
• Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
• Resolved disciplinary issues and escalated major concerns to department head.
• Scanned and bagged items and operated cash register to check out store patrons.

Ability to keep up to the demand of the customer while still help customer.

• Monitored food product stock and alerted supervisor when items ran low in time to reorder.
• Rotated stock items and ingredients to maintain efficiency and freshness.
• Maintained clean and orderly appearance throughout kitchen and dining area.
• Maintained consistent quality and high accuracy when preparing identical dishes every day.
• Kept stations stocked and ready for use to maximize productivity.
• Operated all kitchen equipment safely to avoid injuries.