Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
11
11
years of professional experience
Work History
Electrician
proline
Lancaster, OH
04.2022 - 10.2023
Calibrated instruments to ensure accuracy of readings.
Identified problems with electrical systems by observing operation, listening for problems and using test equipment such as multi-meters.
Installed conduit for new wiring systems in commercial buildings.
Followed safety procedures when working on energized circuits; observed lockout and tagout requirements when servicing equipment.
Worked on high voltage switchgear projects involving transformer hookups and terminations up to 15kv level.
Installed grounding system per NEC code requirements.
Ensured that all work was completed in accordance with applicable codes.
Repaired or replaced worn or defective parts using hand tools and power tools.
Constructed control panels from blueprints or schematic drawings.
Performed electrical installations, maintenance and repairs of electrical systems, wiring, fixtures and components.
Interpreted blueprints and technical drawings to correctly assemble panels and control boxes.
Traced and diagnosed electrical malfunctions using hand tools and test equipment.
Contributed to various projects, providing value to department, company and client base.
Installed conduit, wire and motor controls.
Pulled insulated wires or cables through conduits to complete circuits.
Installed conduits or pipes inside partitions, walls or other designated, concealed areas.
Connected wires to circuit breakers, junction boxes and components in residential and commercial properties.
Window Installer
Self-employeed
Columbus, OH
01.2020 - 04.2022
Lifted and carried heavy objects up ladders while adhering to OSHA regulations.
Repaired broken parts on existing windows by replacing worn out hinges or latches.
Checked all installed windows for proper operation before leaving the job site.
Trained new employees on how to properly install various types of windows safely.
Assembled window frames with screws or nails and shimmed for proper alignment.
Removed old windows, caulked around edges of new frames, and applied weatherstripping.
Inspected finished installations for quality assurance purposes.
Cleaned job sites after completion of projects in order to maintain a safe work environment.
Applied sealants to ensure the integrity of the installation against water leakage.
Installed sashes, locks, screens, trim moldings and other hardware components as needed.
2nd Shift Lead
CINTAS, Professional Uniform and Facility Services
Lancaster, OH
07.2018 - 01.2020
Developed effective systems for tracking production metrics such as throughput time, cycle times, yields.
Worked closely with management to develop new processes that improved workflow efficiency.
Collaborated with other leads across different shifts in order to coordinate resources effectively.
Provided guidance to team members during production activities to ensure maximum productivity.
Analyzed existing processes for potential cost savings opportunities while maintaining high standards of quality.
Developed strategies for improving efficiency, quality control, and customer service.
Performed administrative duties such as maintaining inventory levels, ordering supplies, preparing reports.
Ensured compliance with safety regulations and procedures throughout the facility.
Communicated effectively with all departments to resolve issues quickly and efficiently.
Assisted in the training and development of 2nd shift staff.
Led a team of 10+ employees in various tasks related to production operations.
Inspected finished products for accuracy and quality assurance prior to shipping or storage.
Coordinated daily operations to ensure smooth transition between shifts.
Resolved customer complaints promptly by utilizing problem-solving skills and good judgment.
Checked orders for quality and completeness.
Assisted general manager with operations game plan and company initiatives implementation.
Evaluated employee performance, delivering individualized feedback and praise.
Coached team members to increase productivity and reduce workplace accidents.
Implemented strategies to increase sales and improve service quality.
Fostered a team-oriented environment to increase morale and productivity.
Maintained cleanliness and organization of the work area to uphold company standards.
Upheld company standards and compliance requirements for operations.
Handled emergency situations with composure and in accordance with company guidelines.
Manager
Sonics Drive In
Lancaster, OH
03.2013 - 07.2018
Coached, mentored and trained team members in order to improve their job performance.
Established processes to ensure efficient workflow throughout the organization.
Resolved conflicts between employees by providing guidance on company policies and procedures.
Analyzed customer feedback data to develop action plans for improving services offered.
Provided leadership during times of organizational change or crisis situations.
Conducted performance reviews for team members.
Ensured compliance with all applicable laws, regulations, industry standards.
Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Scheduled interviews for potential candidates and conducted reference checks prior to hire.
Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Developed and implemented strategies to increase customer satisfaction and loyalty.
Recruited and hired qualified candidates to fill open positions.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Led a team of XX employees, ensuring high productivity and excellent customer service.
Managed inventory levels to meet demand without overstocking, reducing waste.
Resolved customer complaints and issues promptly, maintaining a positive brand image.
Monitored staff performance and addressed issues.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Delegated work to staff, setting priorities and goals.
Education
High School Diploma -
Lancaster High School
Lancaster, OH
05-2009
Skills
Operations Management
Staff Development
Marketing
Expense Tracking
Business Development
Performance Management
Policy Implementation
Team Leadership
Verbal and written communication
Complex Problem-Solving
Schedule Preparation
Cross-Functional Teamwork
References
References available upon request.
Timeline
Electrician
proline
04.2022 - 10.2023
Window Installer
Self-employeed
01.2020 - 04.2022
2nd Shift Lead
CINTAS, Professional Uniform and Facility Services