Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Eric Carpenter

Parma ,OH

Summary

Accomplished Warehouse Manager and Senior Technician at Xpert Restoration, skilled in inventory management and staff supervision. Enhanced safety protocols, leading to a 20% reduction in workplace incidents. Adept at problem-solving and mentoring, ensuring operational excellence and customer satisfaction through effective workflow coordination and quality assurance.

Overview

28
28
years of professional experience

Work History

Warehouse Manager/Senior Technician

Xpert Restoration Services
09.2017 - 02.2025
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail which involved demolition of effected area of damage do to water, fire or bio clean also mold. Documenting work by taking photos before, during and after work was completed. Driving to and from work sites. Picking up heavy equipment when job was completed and making sure customer was satisfied with the job before they signed off.
  • Operation of equipment such as water pumps, air movers, carpet cleaners also used moisture readers and ipad.
  • Warehouse Duties involved making sure there was plenty of supplies, keeping trucks clean

Custodial Worker

Cuyahoga County Juvenile Detention Center
07.2000 - 07.2015


  • Kept building spaces premises clean inside.
  • Contributed to a positive work environment through consistent punctuality, reliability, and professionalism.
  • Improved facility cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
  • Collected trash and emptied receptacles and recycling containers.
  • Maintained inventory of cleaning supplies, placing orders when necessary to ensure adequate stock levels for uninterrupted service.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Promoted a healthy workplace atmosphere by regularly disinfecting high-touch surfaces during peak flu seasons or outbreaks of illness.
  • Collaborated with other custodial staff members to complete large-scale projects in a timely manner.
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
  • Deep cleaned , performing stripping, sealing and finishing tasks.
  • Reduced cross-contamination risks by adhering to strict sanitization protocols while cleaning restrooms and common areas.
  • Provided excellent customer service when interacting with building occupants during working hours or responding to inquiries about facility cleaning practices.
  • Enhanced safety measures by promptly addressing spills and hazards with proper signage and cleaning techniques.
  • Responded effectively to emergency situations, coordinating with security personnel when necessary for safe resolution.
  • Completed specialized training sessions on new equipment or processes, staying current on industry best practices.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Handled spills, accidents and other cleaning emergencies such as blood born pathogens to maintain cleanliness standards throughout assigned shift.
  • Moved furniture for cleaning and set up for special events.
  • Keeped up with traing with CPR, AED, and correct procedures for blood born pathogens clean up.
  • Classes in CPI. Learning how to deescalate situations and how to restrain juveniles when detention officers needed help
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Cleaned equipment and machinery to maintain in optimum working condition.
  • Checked in and stocked inventory throughout facility.
  • Reported damages and hazardous conditions to management for further action.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Laundry making sure there was plenty of sheets, towels and clothes for each unit.

Custodial Maintenance Worker

York Building Maintenance
02.1997 - 07.2000
  • Cleaned recreation centers, post office, medical building, police station any where I was sent.
  • Improved overall appearance of the facility with thorough cleaning and attention to detail in all areas.
  • Ensured proper usage of cleaning chemicals by following established guidelines and safety procedures.
  • Contributed to a positive work atmosphere through effective communication and collaboration with colleagues and supervisors.
  • Completed all assigned tasks within designated timeframes, consistently meeting or exceeding expectations for punctuality and productivity.
  • Increased efficiency within the maintenance team by sharing knowledge on best practices and techniques for various tasks.
  • Provided exceptional support during emergencies or unexpected situations requiring immediate attention.
  • Streamlined daily workflows by organizing supplies and equipment for easy access during routine maintenance tasks.
  • Demonstrated flexibility, adapting to changing schedules and priorities to maintain high service levels.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Used organic-based chemicals to disinfect floors, counters and furniture.

Education

Regular Curriculum

Cross Roads Christian Academy
Cleveland, OH
06.2000

Skills

  • Shipping and receiving
  • Forklift operations
  • Warehouse operations
  • Inventory and stocking
  • Inventory management
  • Delegating work
  • Loading and unloading
  • Problem-solving
  • Safety monitoring
  • Staff supervision
  • Mentoring and training
  • Customer care
  • Workflow coordination
  • Safety oversight
  • Heavy lifting
  • Unpacking merchandise
  • Quality assurance
  • Documentation
  • Equipment maintenance
  • Supplies inventory
  • Continuous improvement
  • Performance evaluations
  • Collaborative teamwork
  • Quality management
  • Route optimization
  • Reporting and correspondence
  • Facility maintenance

Additional Information

I am an excellent worker and I enjoy being out on the different work sites. I also enjoy driving.

Timeline

Warehouse Manager/Senior Technician

Xpert Restoration Services
09.2017 - 02.2025

Custodial Worker

Cuyahoga County Juvenile Detention Center
07.2000 - 07.2015

Custodial Maintenance Worker

York Building Maintenance
02.1997 - 07.2000

Regular Curriculum

Cross Roads Christian Academy

Similar Profiles

CREATE PROFILE