Eric Carrero
Summary
Dedicated and hardworking professional with diverse experience in retail, stock management, and personal care. Proven ability to excel in fast-paced environments, demonstrated through roles as a Shoe Stockroom Associate at Bergdorf Goodman and Sales Associate at Uniqlo. Strong inventory management skills complemented by a commitment to providing exceptional customer service. As a former Home Attendant, cultivated empathy and responsibility, ensuring the well-being of clients. Recognized for a strong work ethic and a reputation for reliability, consistently striving to exceed expectations and contribute positively to team dynamics. Eager to leverage my skills in a challenging new role that values dedication and inclusivity.
Overview
6
6
years of professional experience
Work History
Stockroom Assistant
Bergdorf Goodman
New York, USA
02.2023 - Current
- Efficiently received and verified incoming shoe shipments, ensuring accuracy and completeness.
- Conducted thorough quality inspections of footwear, promptly reporting any defects or damages.
- Expertly organized and labeled shoe inventory by brand, style, and size to enhance accessibility.
- Collaborated seamlessly with sales associates to ensure timely and efficient restocking of shelves and displays.
- Maintained a pristine and orderly stockroom, promoting a safe and organized working environment.
- Fostered effective communication with team members and management regarding stock levels and operational challenges.
Home Attendant
Freedom Care
New York, USA
01.2019 - 02.2023
- Developed and implemented tailored care plans, ensuring the physical and emotional well-being of clients.
- Assisted with medication management and scheduling of medical appointments, ensuring adherence to healthcare plans.
- Monitored client health and safety, promptly reporting any concerns to family members or healthcare professionals.
- Provided compassionate, personalized care to clients, assisting with daily living activities and promoting independence.
- Created a supportive and engaging environment through companionship and social interaction, enhancing clients' quality of life.
Mover
WPG Moving
New York, USA
06.2021 - 08.2022
- Managed all aspects of a small moving business, including logistics, scheduling, and customer service to ensure seamless operations.
- Coordinated with clients to set up appointments, providing timely communication to meet their moving needs and preferences.
- Developed and issued detailed invoices for services rendered, ensuring accurate payment processing and customer satisfaction.
- Executed efficient and safe packing, loading, and unloading of items, prioritizing the protection of clients' belongings.
- Built and maintained strong relationships with customers, leading to repeat business and positive referrals through exceptional service.
Sales Associate
Uniqlo US
New York, USA
11.2018 - 01.2019
- Delivered exceptional customer service by engaging with shoppers, identifying their needs, and providing tailored product recommendations.
- Maintained an organized and visually appealing sales floor, ensuring merchandise was well-displayed and easily accessible.
- Collaborated with team members to achieve sales targets and enhance overall store performance through effective teamwork.
- Assisted with inventory management, including restocking shelves and conducting regular stock audits to optimize product availability.
- Educated customers on product features and benefits, contributing to increased sales and customer satisfaction.
- Handled customer inquiries and concerns professionally, resolving issues to ensure a positive shopping experience.
Education
AA -
Stella and Charles Guttman Community College
New York, NYSkills
- Inventory Management
- Customer Service
- Sales Techniques
- Multitasking
- Empathy and Compassion
- Strong Work Ethic
- Reliability
- Attention to Detail
- team Collaboration
- Adaptability
- Time Management
- Communication Skills
- Problem-Solving
Awards
Diversity Award, Quest to Learn, For improving work ethic and standing out with character
Timeline
Stockroom Assistant
Bergdorf Goodman
02.2023 - Current
Mover
WPG Moving
06.2021 - 08.2022
Home Attendant
Freedom Care
01.2019 - 02.2023
Sales Associate
Uniqlo US
11.2018 - 01.2019
AA -
Stella and Charles Guttman Community College