ERIC CARTER
Sales Leadership
South Jordan,UT
Summary
Dynamic Sales Management professional with 23 years of experience in the building and construction products industries. Eric has a broad background in the full range of sales operations, from business development to strategic vendor relations, essential business partnerships, and major nationwide accounts. Eric's vast network of business relationships, combined with hard work and creativity, has helped Eric to establish innovative new business opportunities and alliances. Eric's trademark is expanding businesses with unusual speed, consistently exceeding sales targets, and maximizing company profits and growth. What motivates Eric the most is providing a remarkable customer experience, building a brand known for its satisfied customers, industry leadership, and company values.
Overview
22
22
years of professional experience
12
12
years of post-secondary education
1
1
Certificate
Work History
National Sales Manager
ESI
Salt Lake City, UT
09.2018 - Current
- Championed Surfaces Division, achieving record breaking sales in 2019, 2020, and 2021, resulting in 34%-36% annual growth 3 years back to back
- Launched highly advantageous Drop-Ship program with domestic supplier which provided extreme advantage in new markets, by localizing high volume or unique products mixed with unmatched service and price points
- Reduced need for tying up company money for heavy stock of local warehouse inventory
- Re-established strong working relationship with key manufacturing quartz and solid surface supplier, Hyundai Group, and positioned ESI as their largest distributor in N. America
- Forecasted sales and established processes to achieve sales objectives and related metrics
- Negotiated and closed agreements with large customers and monitored and analyzed performance metrics
Pro Services Manager
FLOOR & DÉCOR
DRAPER, UT
01.2016 - 12.2018
- Helped recruit half department managers prior to store opening; hired and trained Pro & Design staff
- Led Pro Services grand opening networking event which was company's second largest event in attendance out of 60 stores
- Created plans and communicated deadlines to complete projects on time
- Proved successful working within tight deadlines and fast-paced atmosphere
- Prepared variety of different written communications, reports and documents
National Sales Manager & Branch Manager
COSMOS GRANITE AND MARBLE
SALT LAKE CITY, UT
04.2014 - 03.2016
- Established company's 12th location branch; hit breakeven point 2nd month open for business in SLC
- Implemented national customer service training to enhance customer experience and close sales
- Developed sales strategy based on research of consumer buying trends and market conditions
- Attended events, training seminars and manufacturer product showcases
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations
- Managed national sales programs, supervised 15 sales representatives and evaluated KPIs for promotional opportunities
Sales Manager
COSENTINO
SALT LAKE CITY, UT
01.2013 - 01.2014
- Increased gross sales by 35% in 5 months
- Evaluated production levels, quality standards and maintenance actions to identify and address operational problems and maintain targets
- Established 25 new dealers for all core products
- Tracked changing product lines to effectively meet dynamic market demands
Director of Sales
CMGI
SALT LAKE CITY, UT
10.2009 - 05.2013
- Grew monthly sales by $50k in first 6 months; grew annual sales to $900k within first 10 months
- Established successful new supply chain for sinks, faucets, and Samsung Radianz Solid
- Developed sales strategy based on research of consumer buying trends and market conditions
- Monitored and coordinated workflows to optimize resources
- Captured and completed sales with customer-savvy quotes, proposals and contract management strategies
ESI National Sales Manager
ESI
Salt Lake City, UT
06.2004 - 10.2009
- Created and launched ESI private label stainless steel sink program which grew into multi-million dollar company core product line for ESI over 2 year span
- Increased Hanwha HanStone presence in western U.S
- To 11,000 slabs yearly by 2007
- Grew Samsung Staron Solid Surface sales in Utah to #1 in nation for 10 years, exceeding sales for large population and large growth states
- Promoted to ESI Executive Management Team, 2004
- Launched Hub-Spoke distribution system for HanStone surfaces, saving est
- 500k in inventory costs
- Managed team of employees, overseeing hiring, training and professional growth of employees
- Developed team communications and information for meetings
Regional Sales Manager
ESI
Salt Lake City, UT
03.2003 - 06.2004
- Grew ESI overall 50% in 2 years with 3 core product lines
- Increased Samsung Staron Solid Surface sales 300% in 2 years
- Elevated Utah to be ESI's #1 branch out of 10 locations nationwide
- Worked with customers to understand needs and provide excellent service
- Saved $500k by implementing cost-saving initiatives that addressed long-standing problems
- Exceeded targets by building, directing and motivating high-performing sales team.
Territory Manager
SIMCOE DISTRIBUTING
SALT LAKE CITY, UT
01.2001 - 03.2003
- Grew sales 50% in first two months; developed custom builder and fabricator programs
- Championed Samsung Staron sales in UT to be largest distributor of Samsung Staron nationwide
- Generated continuous customer referrals by delivering exceptional sales support, sustaining consistent revenue, and improving Utah, Idaho, & Montana's - market share
- Identified opportunities for growth within Utah, Idaho, Wyoming, & Montana territory and collaborated with sales teams to reach sales goals
- Built relationships with customers and communities to establish long-term business growth
Education
MBA - Business Administration
California Coast University
Santa Ana, CA 09.2019 - Current
Bachelor of Arts - Business Administration
California Coast University
Santa Ana, CA 09.2001 - 09.2005
Associate of Arts - Fabrication Technology
DeAnza College
Cupertino, CA 09.1991 - 09.1993
Certificate of State Journeymanship, NASA: Model Maker -
NASA - Ames Research Center
Mountain View, CA 05.1991 - 05.1994
Affiliations
NKBA - National Kitchen & Bath AssociationNAHD - National Home Builders AssociationNARI - National Remodelers AssociationAGC - Associated General Contractors of AmericaASID - American Society of Interior Designers
Quote
How far you go in life depends on your being tender with the young, compassionate with the aged, sympathetic with the striving, and tolerant of the weak and strong. Because someday in your life you will have been all of these.
George Washington Carver
Timeline
MBA - Business Administration
California Coast University
09.2019 - Current
National Sales Manager
ESI
09.2018 - Current
Pro Services Manager
FLOOR & DÉCOR
01.2016 - 12.2018
National Sales Manager & Branch Manager
COSMOS GRANITE AND MARBLE
04.2014 - 03.2016
Sales Manager
COSENTINO
01.2013 - 01.2014
Director of Sales
CMGI
10.2009 - 05.2013
ESI National Sales Manager
ESI
06.2004 - 10.2009
Regional Sales Manager
ESI
03.2003 - 06.2004
Bachelor of Arts - Business Administration
California Coast University
09.2001 - 09.2005
Territory Manager
SIMCOE DISTRIBUTING
01.2001 - 03.2003
Certificate of State Journeymanship, Model Maker – NASA
04-1994
Associate of Arts - Fabrication Technology
DeAnza College
09.1991 - 09.1993
Certificate of State Journeymanship, NASA: Model Maker -
NASA - Ames Research Center
05.1991 - 05.1994
Skills
New business acquisition
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