Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eric Castillo

Kyle,TX

Summary

Dynamic Shift Leader with a proven track record at Dans Hamburgers, excelling in team leadership and cash handling. Demonstrated ability to train employees, enhance team performance, and ensure operational efficiency. Skilled in creative problem-solving and complaint resolution, contributing to a significant improvement in workplace safety and customer satisfaction.

Overview

1
1
year of professional experience

Work History

Shift Leader

Dans Hamburgers
04.2023 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Education

Civil Engineering - Civil Engineering

Texas State University
San Marcos, TX

Skills

  • Positive Attitude
  • Cash Handling
  • Team Leadership
  • Problem-Solving
  • Decision-making capabilities
  • Team motivation
  • Strong verbal and written communication
  • Creative Problem-Solving
  • Complaint resolution

Timeline

Shift Leader

Dans Hamburgers
04.2023 - Current

Civil Engineering - Civil Engineering

Texas State University

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Eric Castillo