Eric Castro

Taco Bell

Irving, TX

03.2019 - 03.2022

Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Counted and balanced cashier drawers.
Assisted with stocking shelves with new inventory from back room storage areas.
Greeted customers promptly and responded to questions.
Assisted with customer requests and answered questions to improve satisfaction.
Assisted cashiers with transactions, restocking shelves, and bagging items.
Processed customer payments quickly and returned exact change and receipts.
Swept and mopped front end during shifts to maintain professional appearance.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Provided excellent customer service while ringing up purchases quickly and accurately.
Maintained a clean work environment by wiping down counters and surfaces regularly.
Inspected returned items for damage before returning them to stock or issuing refunds.
Issued receipts, change and refunds to customers to promote smooth operations.
Cleaned and maintained the checkout area to ensure neatness and organization.
Followed company policies on returns, exchanges, refunds when assisting customers.
Built and maintained productive relationships with employees.
Understood and followed oral and written directions.