Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Erick Caycho

Woodbridge,VA

Summary

Ambitious District Manager with experience administering and enhancing operations for multiple stores across VA/DC/MD. Talented marketer, team builder and strategic leader with excellent relationship-building and problem-solving abilities. Solid history of success in restaurant business management. High-performing manager with over 20 years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability. People-oriented Team Leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying [Type] needs to develop and deliver creative solutions.

Overview

14
14
years of professional experience

Work History

Area Leader

Taco Bamba taqueria
DMV, VA
08.2019 - Current
  • Scheduled regular meetings with store teams to discuss objectives, performance metrics and customer feedback.
  • Supervised 50 employees, ensuring optimal productivity.
  • Aligned procedures and protocols with changing business demands.
  • Supported sales team members to drive growth and development.
  • Supervised business functions, employee staffing, customer retention and financial accountability for stores.
  • Built sales forecasts and schedules to reflect desired productivity targets.

General Manager

Cava Grill
Washington, DC
07.2016 - 07.2019
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Hired and trained new food service personnel to maintain high productivity levels of staff.
  • Delegated work to staff, setting priorities and goals.
  • Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
  • Established effective communication between kitchen staff and wait staff to provide seamless service experience for guests.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Assessed employee performance and provided feedback regarding areas of strength or improvement opportunities.

General Manager

Qdoba
Washington, DC
05.2010 - 06.2016
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Inspected dining room area regularly for cleanliness and adherence to safety standards.
  • Assisted with kitchen preparation during peak times as needed.
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.

Education

Some College (No Degree) - Business Administration

Ricardo Palma
Lima

Skills

  • Safety Management
  • Financial Acumen
  • Staff Development
  • Team Management

Affiliations

Love the diversity in this business.

2018 manager of the year and best profit CAVA

Fast learner, competitive personality.

Timeline

Area Leader

Taco Bamba taqueria
08.2019 - Current

General Manager

Cava Grill
07.2016 - 07.2019

General Manager

Qdoba
05.2010 - 06.2016

Some College (No Degree) - Business Administration

Ricardo Palma

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Erick Caycho