ERIC CHAMBERS
Indianapolis,IN
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
25
25
years of professional experience
Work History
Sales Representative
Lincare
Indianapolis, IN
12.2022 - 04.2025
- Fostered lasting relationships with physicians and healthcare professionals through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Facilitated educational in-services with referral sources to highlight and promote comprehensive Durable Medical Equipment (DME).
- Utilized data-driven sales strategies to identify and pursue prospective leads.
- Delivered comprehensive clinical followup and patient reporting to existing referral sources.
Mortgage Loan Officer
Revolution Mortgage
Carmel, IN
10.2020 - 06.2021
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
Mortgage Loan Officer
Chapman Mortgage
Indianapolis, IN
09.2019 - 10.2020
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
- Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
Officer-Senior Sales Associate
PNC
Indianapolis, IN
08.2010 - 08.2019
- Serve as a single point of contact for clients and service partners for issue resolution, account maintenance and coordination of implementation of products sold within the Corporate and Institutional Banking Department.
- Support the overall relationship of a portfolio of clients.
- Prepare and obtain all required contracts and other documentation; ensure legal documents are fully and properly executed.
- Organize and control the after sales new business through the contract, setup, implementation and assessment of client satisfaction.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
Claims Adjuster
THE HARTFORD INSURANCE GROUP
Indianapolis, IN
01.2008 - 01.2010
- Reviewed automobile claims to ensure proper interpretation of the insurance contract and accurate application of all exposures and/or perils in the determination of liability and extent of damages.
- Served as Team Leader for five Claims Adjustors when Team Leader was not available..
- Effectively coached team members to exceed claim standards, quality and customer service.
- Consistently ranked in the top two percent of the department in speed of closure, customer satisfaction, and quality.
Team Leader Account Management
DECISION ONE MORTGAGE (MEMBER HSBC GROUP)
Indianapolis, IN
01.2000 - 01.2007
- Supervised and trained seven account managers in loan origination and compliance.
- Maximized conversion ratios through targeted training sessions and workshops.
- Liaised with brokers, account executives, customers, and title companies to ensure operational efficiency.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Education
BS - Sciences and Humanities
Ball State University
Muncie, INSkills
- Problem-solving and decision-making
- Fraud detection and prevention
- Leadership
- Compliance
- Customer relationship building
- Product and service knowledge
- Upselling and cross selling
- Customer relations
Timeline
Sales Representative
Lincare
12.2022 - 04.2025
Mortgage Loan Officer
Revolution Mortgage
10.2020 - 06.2021
Mortgage Loan Officer
Chapman Mortgage
09.2019 - 10.2020
Officer-Senior Sales Associate
PNC
08.2010 - 08.2019
Claims Adjuster
THE HARTFORD INSURANCE GROUP
01.2008 - 01.2010
Team Leader Account Management
DECISION ONE MORTGAGE (MEMBER HSBC GROUP)
01.2000 - 01.2007
BS - Sciences and Humanities
Ball State University