ERIC CHAMBERS
Indianapolis,IN
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
25
25
years of professional experience
Work History
Sales Representative
Lincare
12.2022 - 04.2025
- Fostered lasting relationships with physicians and healthcare professionals through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Facilitated educational in-services with referral sources to highlight and promote comprehensive Durable Medical Equipment (DME).
- Utilized data-driven sales strategies to identify and pursue prospective leads.
- Delivered comprehensive clinical followup and patient reporting to existing referral sources.
Mortgage Loan Officer
Revolution Mortgage
10.2020 - 06.2021
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
Mortgage Loan Officer
Chapman Mortgage
09.2019 - 10.2020
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
- Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
Officer-Senior Sales Associate
PNC
08.2010 - 08.2019
- Serve as a single point of contact for clients and service partners for issue resolution, account maintenance and coordination of implementation of products sold within the Corporate and Institutional Banking Department.
- Support the overall relationship of a portfolio of clients.
- Prepare and obtain all required contracts and other documentation; ensure legal documents are fully and properly executed.
- Organize and control the after sales new business through the contract, setup, implementation and assessment of client satisfaction.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
Claims Adjuster
THE HARTFORD INSURANCE GROUP
01.2008 - 01.2010
- Reviewed automobile claims to ensure proper interpretation of the insurance contract and accurate application of all exposures and/or perils in the determination of liability and extent of damages.
- Served as Team Leader for five Claims Adjustors when Team Leader was not available..
- Effectively coached team members to exceed claim standards, quality and customer service.
- Consistently ranked in the top two percent of the department in speed of closure, customer satisfaction, and quality.
Team Leader Account Management
DECISION ONE MORTGAGE (MEMBER HSBC GROUP)
01.2000 - 01.2007
- Supervised and trained seven account managers in loan origination and compliance.
- Maximized conversion ratios through targeted training sessions and workshops.
- Liaised with brokers, account executives, customers, and title companies to ensure operational efficiency.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Education
BS - Sciences and Humanities
Ball State University
Muncie, INSkills
- Problem-solving and decision-making
- Fraud detection and prevention
- Leadership
- Compliance
- Customer relationship building
- Product and service knowledge
- Upselling and cross selling
- Customer relations
Timeline
Sales Representative
Lincare
12.2022 - 04.2025
Mortgage Loan Officer
Revolution Mortgage
10.2020 - 06.2021
Mortgage Loan Officer
Chapman Mortgage
09.2019 - 10.2020
Officer-Senior Sales Associate
PNC
08.2010 - 08.2019
Claims Adjuster
THE HARTFORD INSURANCE GROUP
01.2008 - 01.2010
Team Leader Account Management
DECISION ONE MORTGAGE (MEMBER HSBC GROUP)
01.2000 - 01.2007
BS - Sciences and Humanities
Ball State University
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