Eric Champagne
Shepherdstown,WV
Summary
Results-driven Principal Engineer with extensive experience in technical support and network architecture. Skilled in leading cross-functional teams to deliver complex telecommunications projects, ensuring adherence to quality standards and timelines. Proficient in technical support and routing protocols, with a strong background in project management. Experienced in driving innovative engineering solutions across cross-functional teams.
Overview
26
26
years of professional experience
Work History
Principal Engineer
Verizon
Ashburn, Virginia
07.2018 - Current
- 24/7 technical support serving global and ULH NOCs with the installation and maintenance of Cisco NCS 2xxx and 4xxx platforms.
- Proficient in routing protocols, including MPLS (-TE), RSVP (-TE), and BGP.
- Proficient in the configuration of multiple platforms, utilizing iOS-XR, iOS-XE, and VxWorks. Familiar with Cisco OS, Ciena SAOS, and JUNOS.
- Led cross-functional teams to drive innovative engineering solutions for complex telecommunications challenges.
- Developed project plans outlining scope, objectives, and timelines to ensure the successful execution of critical software upgrades and SMU deployment/activation.
- Provided technical leadership during project phases, working closely with vendors and project managers, ensuring adherence to quality standards and timelines.
Engineer IV
Verizon
Ashburn, Virginia
08.2016 - 07.2018
- Provided 24/7 support during the installation, maintenance, and GA deployment of IP VHO offices throughout the US for digital video, and video-on-demand delivery.
- Specialized in optical transport, Ethernet over SoNET, ROADM, DWDM, and CWDM technologies.
- Extensive experience with video broadcast routing, program aggregation, and digital content management.
- Transitioned to 24/7 support of in-home/network end users utilizing BPON and GPON platforms. Firm understanding of the FTTC/FTTP network architecture and all deliverable services, including voice over IP, broadcast video, video on demand, DOCSISx, MoCA, and basic LAN routing principles.
Lead Network Engineer
Bell Atlantic
Pawtucket, Rhode Island
11.1999 - 08.2016
- Provided 24/7 support for high-capacity analog, digital asynchronous, and synchronous transport, dense wave division multiplexers, and all varieties of digital cross-connect systems.
- Acted as the technical SME for BITS timing integration, installation, and management across the entire Bell Atlantic/Verizon footprint.
- Proficient in TL1, MML, and other OAM languages, supported the entire network footprint in all aspects of narrowband, wideband, and broadband digital cross-connect systems, including recovery, flash-cut, and system expansions.
Education
Some College (No Degree) - Marine Affairs & Fisheries Science
University of Rhode Island
Kingston, Rhode Island, RISome College (No Degree) - Telecommunications and Optical Technology
Community College of Rhode Island
Warwick, RISkills
- Technical support
- Routing protocols
- Project management
- Network architecture
- Optical transport
- Cross-functional collaboration
- Problem solving
- Attention to detail
- Installations and upgrades
- Network protocols
- Technical proficiency
Accomplishments
Eagle Scout
Timeline
Principal Engineer
Verizon
07.2018 - Current
Engineer IV
Verizon
08.2016 - 07.2018
Lead Network Engineer
Bell Atlantic
11.1999 - 08.2016
Some College (No Degree) - Marine Affairs & Fisheries Science
University of Rhode Island
Some College (No Degree) - Telecommunications and Optical Technology
Community College of Rhode Island