Summary
Overview
Work History
Education
Accomplishments
Charity Work
Training At Eversource
Goals
Qualifications And Experiences
Timeline
Generic

Eric Charbonneau

Groveton,NH

Summary

Experienced employee with Northeast Utilities/Eversource since October 15, 2012. Specializes in clerical duties, meter reading, and performing single phase and 3 phase disconnects and reconnects. Started as a summer student for 4 months and quickly offered a permanent position. Gained extensive knowledge of the meter department and its operations during tenure at Eversource. Received training in various line department tasks. Led the Lancaster and Berlin AWCs Meter departments for over 6 years. Played a key role in the AMR project, trained on the mobile collector to read AMR routes. Well-versed in single phase and 3 phase connects and disconnects, actively contributed to design of the new FSR specialists position. Possesses strong understanding of service territories, ensuring smooth operations within the departments. Actively participated in numerous storm restoration efforts both in-state and out-of-state for extended periods. Responsible for reporting to every storm as wire guard coordinator. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

12
12
years of professional experience

Work History

Meter Department

Northeast Utilities/Eversource
10.2012 - Current
  • Reading meters and field work including single phase, and 3 phase disconnects and reconnects, etc.
  • Some line department training and knowledge, intro to lineworker program
  • Foreman of Lancaster and Berlin AWCs for over 6 years
  • Part of the AMR project
  • Trained on the mobile collector to read the AMR routes
  • Trained in single phase and 3 phase connects and disconnects
  • Part of the committee that designed the new FSR specialists position
  • Familiar with the service territories
  • Involved in countless storm restoration efforts, in state and out of state for lengthy periods of time
  • Damage assessment experience
  • Wire Guard, Wire Guard Coordinator, report to every storm
  • Word, Excel, Outlook, Teams and PowerPoint
  • Trained in C2, CACS
  • ARCOS
  • Powertrack, meter inventory
  • Consecutive estimate reports
  • Maintained professional relationships with clients while performing on-site visits, fostering a positive company image.
  • Supported efficient route planning with thorough documentation of meter locations and access points.
  • Collaborated with team members to troubleshoot complex issues related to meters and data discrepancies.
  • Checked accuracy of meters against previous data and kept detailed reports of inconsistencies.
  • Attended safety meetings and took part in safety awareness trainings and programs.
  • Performed regular maintenance checks on meters, ensuring accurate readings and early identification of potential issues.
  • Employee Evaluations, observations

Education

High School Diploma -

Groveton High School
Groveton, NH
06-2011

Criminal Justice -

White Mountains Community College
Berlin, NH

Accomplishments

  • Supervised team of 3 staff members 6+ years
  • Part of a committee to create an new position in the meter reading group, FSR Specialist
  • Led my wire guard team to many successful, safe restoration efforts

Charity Work

  • 03/2017, Organized a fundraiser to raise money for a fellow worker's wife diagnosed with breast cancer, raising $5500.
  • 06/2017, Organized a fundraiser for a good friend diagnosed with esophageal cancer, raising $4100.
  • 06/2018, Organized a fundraiser raised and donated $2900 to a fellow worker's wife with breast cancer and $2900 to the American Cancer Foundation through relay for life.
  • 08/2022, Organized a cancer relief effort fundraiser for Susan Audit, raising over $6000.
  • Still actively run and organize a non profit called "Riding For Rene"

Training At Eversource

  • IT Security Awareness
  • Damage assessment mobile, Damage assessment patroller duties
  • Discriminatory harassment prevention
  • Materials of trade
  • Spill Response, Spill prevention and control countermeasures
  • Code of business conduct
  • Wires Down
  • Single phase and 3 phase services
  • Arc flash
  • CPR first aid and AED
  • Bloodborne pathogens
  • Customer confidentiality for C2
  • Fire Protection and safety, Fire extinguisher safety
  • Asbestos Awareness
  • Regulated waste management
  • IT security Awareness and fundamentals
  • Vegetation management
  • Meter FSR
  • OMS Advanced Crew Coordinator
  • Stop the Bleed Training
  • Heat Stress Awareness
  • Smith Driver Training
  • Skid School
  • Tick Awareness and Prevention
  • Situational Awareness

Goals

My goal is to become a supervisor, I have a good understanding of what it takes to get the job done and what it takes to keep the operating area running smoothly, I work very well with the other supervisors and foreman and will do what is necessary to get the job done completely and safely in a timely manner.

Qualifications And Experiences


  • Automotive Mechanic, Welder 15+ years
  • Excellent verbal and written skills
  • FSC, FC300 and mobile collector
  • Intro to lineworker
  • Smith driving course
  • CPR/AED/FA/BBP/Fire Ext. Certified
  • Boating license (For access to island accts)
  • Able to resolve conflicts
  • Self motivated, Team leader
  • Maximo

Timeline

Meter Department

Northeast Utilities/Eversource
10.2012 - Current

High School Diploma -

Groveton High School

Criminal Justice -

White Mountains Community College
Eric Charbonneau