Eric Charles
Dayton
Summary
Dynamic team leader with strengths in schedule coordination and conflict resolution. Proven ability to enhance operational efficiency and deliver timely results in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Forman
Los Roofing LLC
Dayton
11.2022 - Current
- Led team in daily operations to ensure efficiency and task completion.
- Lifting 60+ pounds on a regular basis
- Completed job requirements within established timelines to maintain workflow.
Assistant Manager
Hibbets
Richmond
07.2019 - 10.2022
- Managed daily operations and ensured smooth store functioning.
- Coordinated customer service initiatives to improve shopper satisfaction and loyalty.
- Supervised daily operations by scheduling shifts and assigning duties to optimize team performance.
- Resolved conflicts between team members to maintain a positive and collaborative work environment.
Operations Team Leader
Tim Hortons
Richmond
01.2016 - 02.2019
- Collaborated with management to create effective team schedules and assignments that aligned with operational goals.
- Mediated conflicts among team members to maintain a positive work environment.
- Supervised daily operations to ensure smooth workflow and efficient service delivery.
- Trained new team members on company standards and operational procedures.
- Managed inventory levels and ensured stock availability for customer demand.
Education
GED -
Warner Building
Richmond05-2022
Skills
- Construction oversight
- Crew scheduling
- Schedule coordination
- Task delegation
- Team leadership
- Customer relationship management
- Attention to detail
- Time management
- Conflict resolution
- Effective communication
Timeline
Forman
Los Roofing LLC
11.2022 - Current
Assistant Manager
Hibbets
07.2019 - 10.2022
Operations Team Leader
Tim Hortons
01.2016 - 02.2019
GED -
Warner Building