Work Preference
Summary
Overview
Work History
Education
Skills
Hardware/Software Expertise
Timeline
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Open To Work

Eric Chatham Jr.

Seattle,WA

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Release ManagerManagerQA TesterSenior Test EngineerContent Moderator

Work Type

Full TimePart TimeContract WorkGig WorkConsulting

Location Preference

RemoteHybrid
Location: Seattle, WA, US
Open to relocation: No

Salary Range

25/hr - 1000/hr

Important To Me

Work-life balanceWork from home optionPaid time offPaid sick leaveHealthcare benefitsCareer advancementCompany CultureFlexible work hours

Summary

Accomplished Release Manager and QA Lead specializing in test planning and team coordination. Proficient in engaging with content creation affiliates to resolve issues and deliver accurate updates. Expertise in creating efficient test cases and managing diverse teams to ensure seamless project execution.

Overview

16
16
years of professional experience

Work History

Release Manager

Microsoft (Experis)
03.2021 - 01.2026
  • Received, reviewed, troubleshot, ingested, and released content for MSFS2020 and MSFS2024 servers to ensure quality and timely updates.
  • Communicated with over 100 content creation affiliates to report bugs, clarify queries, and notify partners about releases and updates, enhancing collaboration and content accuracy.
  • Team Coordination - Relaying info and reports from multiple teams to deliver tested and translated user content to the MSFS2020 and MSFS2024 Marketplace.
  • Reviewed JSON files to diagnose content errors and facilitate corrections.
  • User Stories - Creating, editing, and auditing User Stories in Azure DevOps for project tracking.

STE III

Microsoft (Experis)
01.2021 - 03.2021
  • Testing - Led execution of written test cases across multiple testing suites and methodologies to uncover product flaws and vulnerabilities.
  • Test Planning - Developed test plans to optimize area coverage and resource allocation for QA.
  • Area Ownership - Managed various areas of title QA environment, reporting concerns and design suggestions directly to developers for resolution.
  • User Stories - Creating, editing, and auditing of User Stories in Azure DevOps for project tracking.
  • Trained new testers on hardware and software usage and best testing practices.
  • Inventory/Database Management - Managed the inventory of all leased hardware and software from the Microsoft campus. This included cataloging all software/hardware, reporting/returning damage/defective equipment, and assisting in creating a checkout system for better accountability.

QA Tester III

Big Fish Games
01.2017 - 09.2020
  • Test Cases - Wrote and performed various test cases in an agile testing environment across a variety of testing suites and methodologies to identify flaws/vulnerabilities in the product. This included the use of proxy tools like Charles to identify network issues.
  • Tracked issues using Google Dev Console and Firebase, communicated daily updates to overseas developers regarding new bugs and project concerns.
  • Logged bugs, notes, and design suggestions in JIRA to maintain clear project documentation.
  • Created wiki pages to guide employees on company processes and developed a standardized testing procedure for PC ports of mobile games.

QA Test Lead

VMC
04.2010 - 12.2016
  • Managed teams of 6-80 testers in executing comprehensive test plans within an agile environment.
  • Authored game test cases and created supporting spreadsheets and documentation for testers.
  • Entered physical test results into spreadsheet database, validating data consistency and reliability.
  • Set up various hardware labs and performed network setup and troubleshooting.

Education

Studied Audio Engineering - Shoreline, WA

Shoreline CC
Shoreline, WA
01-2009

High School Diploma - Sammamish, WA

Skyline High School
Sammamish, WA
01-2007

Skills

  • Release coordination
  • Test planning and case writing
  • Stakeholder engagement
  • Project leadership and tracking
  • Content management
  • Adaptability
  • Black and grey box testing
  • Agile testing
  • File review
  • User story creation

Hardware/Software Expertise

Windows, iOS, Android, Amazon Fire OS, Linux, Mac, PC, Android, iOS, Fire Table/TV, Alexa, Xbox, Playstation, Switch, Roku, Oculus/Vive, JIRA, Testflight, Testrail, Sharepoint, Charles, XCode, ADB, Firebase, Confluence, Google Dev Console, Microsoft Office, Adobe Acrobat, Steam, Gameroom

Timeline

Release Manager

Microsoft (Experis)
03.2021 - 01.2026

STE III

Microsoft (Experis)
01.2021 - 03.2021

QA Tester III

Big Fish Games
01.2017 - 09.2020

QA Test Lead

VMC
04.2010 - 12.2016

Studied Audio Engineering - Shoreline, WA

Shoreline CC

High School Diploma - Sammamish, WA

Skyline High School

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Eric Chatham Jr.