Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Eric Chavez

Lancaster,CA

Summary

Veteran Senior Technician offering 22 years of progressive Automotive experience. Strong team leader, trainer and organized worker dedicated to providing high-quality work in all settings.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Sr. Technician

Rivian
10.2023 - Current
  • Traveled around the U.S. supporting Rivian service centers with backlog.
  • Worked close with management on strategizing plans of attack to complete repairs in an efficient matter.
  • Diagnosed electrical issues on Low voltage and High voltage system.
  • Performed suspension and drivetrain repairs.
  • Assisted remotely with future appointment prepping and auditing service visits.
  • Worked with other technicians on coaching up to be self sustained when performing repairs to help service centers have a wide level of repair capability.

Sr. Shop Lead

Tesla
05.2016 - 09.2023
  • Maximized safety and production levels by frequently cleaning and organizing work areas.
  • Fostered an inclusive atmosphere among employees by promoting team-building activities, resulting in increased camaraderie and employee satisfaction.
  • Oversaw logistics and inventory management of tools to assure quality and efficient repairs.
  • Collaborated with other departments to optimize production workflows.
  • Performed Quality checks on repairs performed to reduce and prevent repeat repairs and increase customer satisfaction.

Master Technician

South Bay BMW
07.2013 - 04.2015
  • Collaborated effectively with service advisors to accurately document repair needs and provide detailed estimates for client approval.
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Coordinated with parts department to determine availability of necessary components.

Master Technician

Beverly Hills BMW
11.2011 - 06.2013
  • Collaborated effectively with service advisors to accurately document repair needs and provide detailed estimates for client approval.
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.

Education

High School Diploma -

Cathedral High School
Los Angeles, CA
05.2000

Skills

  • System Tests
  • Quality Control
  • Technology-savvy
  • Customer Support
  • System diagnostics
  • Troubleshooting skills
  • Electrical Systems
  • Safety Management
  • Customer Service

Certification

  • High Voltage certified
  • MAC's CFC-12, HFC-134a AND HFO-1234yf ceritified

Languages

Spanish
Native or Bilingual

Timeline

Sr. Technician

Rivian
10.2023 - Current

Sr. Shop Lead

Tesla
05.2016 - 09.2023

Master Technician

South Bay BMW
07.2013 - 04.2015

Master Technician

Beverly Hills BMW
11.2011 - 06.2013

High School Diploma -

Cathedral High School
Eric Chavez