Eric Chavez
Odessa,TX
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level cybersecurity position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cybersecurity Intern
Tall City Cyber
2026.06 - Current
- Conducted vulnerability assessments to identify security gaps in systems and applications.
- Assisted in developing incident response strategies for potential cybersecurity threats.
- Collaborated with team members to enhance security protocols and best practices.
- Analyzed network traffic patterns to detect anomalies and potential breaches.
- Supported the implementation of cybersecurity tools such as firewalls and intrusion detection systems.
- Participated in training sessions to improve team knowledge on emerging cybersecurity trends.
- Conducted regular audits of user accounts and access permissions, mitigating unauthorized access risks.
- Supported the implementation of multi-factor authentication systems, strengthening data protection measures.
Code Instructor
Code ninjas
2026.01 - Current
- Developed engaging curriculum for coding classes, enhancing student retention and interest.
- Facilitated hands-on coding workshops, promoting teamwork and problem-solving skills among students.
- Mentored junior instructors, improving instructional quality and classroom management techniques.
- Collaborated with parents to provide updates on student performance and curriculum changes.
- Organized community events to showcase student projects and foster a love for coding.
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
IT Help Desk Technician
West Texas A&M University
2025.01 - 2025.09
- Resolved technical issues for students and staff, ensuring timely support and minimal disruption.
- Managed IT ticketing system, prioritizing requests based on urgency and impact.
- Provided remote support via phone and email, enhancing user satisfaction through effective communication.
- Collaborated with IT team to develop knowledge base articles, improving troubleshooting resources for common issues.
- Trained new staff on help desk procedures, fostering a cohesive team environment focused on service excellence.
- Analyzed recurring technical problems to recommend process improvements and reduce future incidents.
- Assisted in the deployment of new hardware and software solutions, streamlining onboarding processes for users.
- Configured hardware, devices, and software to set up work stations for employees.
Patient Care Assistant
Medical Center Hospital
2022.01 - 2023.01
- Assisted patients with daily living activities, ensuring comfort and dignity during care.
- Monitored vital signs and reported changes to nursing staff for timely intervention.
- Maintained cleanliness and organization of patient rooms to promote a safe environment.
- Collaborated with healthcare team to implement individualized care plans for patients.
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
Education
Some College (No Degree) - Computer Information Systems
University of Texas Permian Basin
Odessa, TX2026-06
Some College (No Degree) - Computer Information Systems
West Texas A&M University
Canyon, TX2025-08
Skills
- Experience with NinjaOne
- Keeper
- Experience with Apple Business Manager
- Admin
- Ticket System
- Password Assistance
- Software Troubleshooting
- Hardware Troubleshooting
- Phishing awareness
- Vulnerability assessment
- Two-factor authentication
- Identity management
- Endpoint security
- Security auditing
Certification
- Googles Cybersecurity Professional
- Keeper Sales Professional
- Keeper MSP Pro
- Keeper Demo Expert
Timeline
Cybersecurity Intern
Tall City Cyber
2026.06 - Current
Code Instructor
Code ninjas
2026.01 - Current
IT Help Desk Technician
West Texas A&M University
2025.01 - 2025.09
Patient Care Assistant
Medical Center Hospital
2022.01 - 2023.01
Some College (No Degree) - Computer Information Systems
University of Texas Permian Basin
Some College (No Degree) - Computer Information Systems
West Texas A&M University