Eric Church
Middletown,Maryland
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
On-Boarding Coordinator
Optum HealthCare
01.2016 - Current
- Responsible for high-volume Onboarding of clinical staff interested in joining our network of professionals
- Using an assortment of various software packages daily to complete my job
- Candidates were usually Nurse Practitioners and Physicians
- Initiating and maintaining all collaborative agreements between nurse practitioners and physician preceptors
- Ensure all state rules and regulations are being adhered to
- Ensure all credentialing and new hire paperwork is received and processed efficiently
- Organize and manage all other trainings that are required for practitioners.
- Entered data, generated reports, and produced tracking documents.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Human Resources Generalist
Adecco USA
01.2001 - 01.2016
- Managed Human Resources duties for multiple locations as well as a manufacturing facility
- Supported over 200 employees at any given moment
- Responsibilities included: Corporate recruiting, conducting interviews, benefits administration, conducting employee relations, administering tests to applicants, maintenance of HR records, conducting new hire orientation and was responsible for conducting various types of HR investigations such as substance abuse and sexual harassment
- Various systems used including Virtual Edge(ATS) by ADP.
- Met with staff to resolve difficult situations related to performance and conflict management.
- Facilitated criminal background check process for new hires.
Sales and Service Representative
Farmers and Mechanics Bank, PNC Bank
01.2001 - 10.2001
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and updated databases to handle customer data.
- Collaborated with cross-functional teams to identify and address customer needs.
- Responded proactively and positively to rapid change.
- Met customer call guidelines for service levels, handle time and productivity.
Skills
- Staff Management
- Document Control
- Best Practice Implementation
- Event Coordination
- Schedule Management
- Microsoft Office
- Problem Resolution
Timeline
On-Boarding Coordinator
Optum HealthCare
01.2016 - Current
Human Resources Generalist
Adecco USA
01.2001 - 01.2016
Sales and Service Representative
Farmers and Mechanics Bank, PNC Bank
01.2001 - 10.2001
Similar Profiles
Cassietta JeffersonCassietta Jefferson
Clinical Administrative Support at Optum HealthcareClinical Administrative Support at Optum Healthcare
Dinesh ReddyDinesh Reddy
SAP FICO Consultant at Optum HealthCareSAP FICO Consultant at Optum HealthCare
Erica LewisErica Lewis
Senior Coding Specialist Lead at Optum HealthcareSenior Coding Specialist Lead at Optum Healthcare
M. Christine DevillingM. Christine Devilling
Data & Reporting Analyst at Optum HealthcareData & Reporting Analyst at Optum Healthcare
Amanda CodyAmanda Cody
Behavior Support Specialist at Frederick County Public SchoolsBehavior Support Specialist at Frederick County Public Schools