Eric Clark
Hudson,NY
Summary
Detail-oriented Standards Compliance Analyst with expertise in program evaluation, training delivery, and compliance auditing. Proven ability to identify strengths and deficiencies, driving improvements in service quality and outcomes.
Overview
19
19
years of professional experience
Work History
Standards Compliance Analyst 1
NYS OCFS
Rensselaer, New York
07.2023 - Current
- Reviewed, evaluated, and monitored delivery of services and quality of care for youth in DJJOY-operated facilities and programs, ensuring compliance with standards.
- Conducted on-site reviews of programs and services across DJJOY facilities to assess adherence to quality benchmarks.
- Evaluated facilities and programs to identify strengths and deficiencies, recommending corrective actions to enhance service delivery.
- Provide technical assistance to support new initiatives and improve practices and outcomes.
- Collect restraint data from DJJOY facilities to ensure proper reporting procedures.
Children and Family Service Specialist 1
NYS OCFS
Rensselaer, New York
02.2022 - 07.2023
- Investigated provider and public complaints in daycare settings to address concerns and uphold regulatory requirements
- Conduct routine daycare inspections for compliance with regulatory guidelines
- Regulated and licensed daycare facilities to ensure compliance with safety and quality standards
- Processed daycare licensing applications to facilitate timely approval and operational readiness
Training Specialist 1
NYS OCFS
Rensselaer, New York
01.2018 - 02.2022
- Managed reproductive health program - HealthyU, ensuring effective implementation and delivery of services.
- Managed condom distribution program across all DJJOY facilities
- Conducted site visits in DJJOY facilities to assess program development and ensure compliance with standards.
- Compiled and presented monthly and quarterly reports for vendors and agency liaisons, facilitating informed decision-making.
Assistant Training Technician
NYS OCFS
Red Hook, New York
09.2010 - 01.2018
- Trained new and existing OCFS employees on DJJOY policies, procedures, restraints, NY Model, and facility protocols to enhance compliance and operational understanding.
- Used role playing, simulations, team exercises, group discussions, and lectures to instruct participants.
- Developed and updated training curriculum and materials for DJJOY
- Assessed training needs by analyzing surveys and feedback from team members to ensure relevant and effective program delivery.
- Collaborated with leadership to align training programs with agency goals.
- Implemented evaluation methods to measure training effectiveness and participant engagement, informing continuous improvement of training programs.
Youth Recreation Specialist 1
NYS OCFS
Red Hook, New York
10.2007 - 09.2010
- Developed, planned, and facilitated engaging recreational programs for youth ages 11-21
- Created and maintained weekly recreation schedules to provide consistent programming for youth participation
- Coordinated off-campus trips and community activities to enhance youth engagement and social development
- Monitored facility pool to ensure swimmer safety and compliance with safety standards.
- Maintained resident safety through careful monitoring and supervision.
Education
Bachelor of Science - Recreation Program Delivery
SUNY, Cortland
Cortland, NY05-2005
Skills
- Regulatory compliance
- Compliance auditing
- Compliance protocols
- Quality assurance
- Quality improvement
- Service delivery evaluation
- Data analysis
- Training evaluation
- Problem solving
- Effective communication
Timeline
Standards Compliance Analyst 1
NYS OCFS
07.2023 - Current
Children and Family Service Specialist 1
NYS OCFS
02.2022 - 07.2023
Training Specialist 1
NYS OCFS
01.2018 - 02.2022
Assistant Training Technician
NYS OCFS
09.2010 - 01.2018
Youth Recreation Specialist 1
NYS OCFS
10.2007 - 09.2010
Bachelor of Science - Recreation Program Delivery
SUNY, Cortland