Eric Cook
Portland,TN
Summary
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations. Adept at analyzing data and improved work efficiency.
Overview
18
18
years of professional experience
Work History
College Student
Various
05.2021 - Current
- Met academic standards and expectations to maintain school enrollment.
- Adhered to strict time-management schedule to meet deadline requirements for assignments, quizzes, tests and other measures of comprehension.
- Attended regularly scheduled instructional classes, taking organized notes and interacting positively.
- Demonstrated comprehension of textbooks and other assigned reading materials via written and oral presentations.
Medical Reimbursement Technician
Department Of Veterans Affairs
02.2021 - 05.2021
- Managed high-volume caseloads while maintaining strict attention to detail, resulting in an exceptional rate of successful claim submissions.
- Helped identify trends in denied claims data which led to targeted staff education and continuous improvement of the reimbursement process.
- Maintained strong relationships with insurance companies, facilitating smooth communication and prompt claim resolution.
- Trained new team members on medical reimbursement processes, fostering a knowledgeable and competent workforce.
Internship Student
Department Of Agriculture Rural Development
07.2020 - 10.2020
- Provided exceptional service to clients and visitors, ensuring a positive and welcoming experience.
- Proficiently utilized Microsoft Office Suite to create polished presentations, reports, and spreadsheets.
- Handled inquiries and resolved issues promptly, maintaining a high level of professionalism and empathy.
- Implemented an inventory management system, reducing supply costs by 10% through better tracking.
- Created and maintained Excel spreadsheets to track expenses and budgets, aiding in financial analysis.
- a streamlined filing system, reducing retrieval time for important documents by 30%.
Resolved scheduling conflicts by diplomatically coordinating with stakeholders, ensuring all parties were accommodated. - Developed interpersonal communication abilities by liaising with diverse teams across different departments within the organization.
- Resolved scheduling conflicts by diplomatically coordinating with stakeholders, ensuring all parties wereaccommodated.
- Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Sorted, organized, and maintained files.
Operations Manager
United States Marine Corps
04.2006 - 05.2020
- Several Positions filled, Prior to Retirement: Training Manager, Transportation Manager, CEO's Secretary, Management Analyst, and Security Guard.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Education
Master of Arts - Organizational Leadership
American Public University System
Charles Town, WV02.2026
Master of Arts - Ministry
Mount Vernon Nazarene University
Mount Vernon, OH11.2025
Diploma - Music Education
Beat Production And Recording Arts Technology
Nashville, TN03.2023
Bachelor of Arts - Management
American Public University System
Charles Town, WV02.2019
Skills
- Time Management
- Ethical Awareness
- Project Leadership
- Critical Reading
- Complex Problem-Solving
- Data Entry
- Quantitative Reasoning
- Attention to Detail
- Computer Skills
- Energetic and Enthusiastic
- Active Listening
- Microsoft Office Suite
Timeline
College Student
Various
05.2021 - Current
Medical Reimbursement Technician
Department Of Veterans Affairs
02.2021 - 05.2021
Internship Student
Department Of Agriculture Rural Development
07.2020 - 10.2020
Operations Manager
United States Marine Corps
04.2006 - 05.2020
Master of Arts - Organizational Leadership
American Public University System
Master of Arts - Ministry
Mount Vernon Nazarene University
Diploma - Music Education
Beat Production And Recording Arts Technology
Bachelor of Arts - Management
American Public University System
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