Eric Crisostomo
Waipahu,HI
Summary
Experienced Flight Engineer and HR Specialist with a proven track record in optimizing aircraft performance and enhancing team engagement. Skilled in aircraft system maintenance, technical troubleshooting, and military personnel management. Demonstrates strong leadership in training development and compliance assurance. Committed to promoting operational efficiency and safety in all aspects of work.
Overview
31
31
years of professional experience
Work History
Recruiting and Retention NCO
Hawaii Army National Guard
Honolulu, HI
06.2020 - Current
- Facilitated recruitment processes for diverse military roles and specialties.
- Developed and implemented retention strategies to enhance soldier engagement.
- Coordinated training sessions to improve candidate selection techniques.
- Managed personnel records to ensure compliance with military standards.
- Collaborated with command staff to assess workforce needs and gaps.
- Conducted interviews with potential recruits to evaluate qualifications and fit.
- Streamlined onboarding procedures for new soldiers joining the unit.
- Provided mentorship and guidance to junior recruiting staff on best practices.
- Conducted briefings, interviews, and surveys to assess potential recruits' qualifications.
- Analyzed trends in turnover rates, exit interviews, and training costs, and reported findings to senior management.
- Organized and facilitated recruitment events such as career fairs, open houses, and other community outreach activities.
- Ensured all Soldiers met retention standards in accordance with applicable regulations.
- Participated in professional development opportunities related to human resources management topics.
- Assessed current policies related to recruitment and retention procedures and suggested updates when necessary.
- Collaborated with the marketing team to create effective recruiting materials for print and digital media campaigns.
- Researched best practices for employee retention initiatives and recommended changes accordingly.
- Hired employees and processed hiring-related paperwork.
- Sourced, qualified and conducted screening interviews with job candidates.
- Informed job applicants of duties and responsibilities, compensation, and benefits.
- Interviewed job applicants to obtain information on work history, education or job skills.
- Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
- Interpreted and explained human resources policies, procedures or regulations.
- Addressed harassment allegations, work complaints or other employee concerns.
- Advised management on organizing, preparing or implementing recruiting or retention programs.
Unit Readiness NCO
Hawaii Army National Guard
Honolulu, Hawaii
10.2011 - 05.2020
- Developed and implemented training programs for personnel development and compliance.
- Collaborated with leadership to establish effective employee relations strategies.
- Oversaw performance management systems to enhance workforce engagement and productivity.
- Administered benefits programs, ensuring accurate communication and support for employees.
- Facilitated conflict resolution among staff, promoting a positive work environment.
- Conducted workforce planning to align staffing needs with organizational goals.
- Maintained HR policies in compliance with military regulations and best practices.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Maintained employee records in accordance with company policy and applicable legal requirements.
- Directed HR programs, policies and processes to improve operational efficiency.
- Evaluated current HR processes and recommended changes when necessary to improve efficiency.
- Organized orientation sessions for new hires and provided them with onboarding information.
- Encouraged open communications, promoting positive and pro-employee work environment.
- Held exit interviews and documented information discussed with employees.
- Facilitated communication between management and staff by conducting regular meetings to discuss concerns or suggestions.
- Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
- Provided HR consultation services to leadership and department heads.
- Reviewed job descriptions regularly to ensure accuracy of duties assigned to each position.
- Compiled reports to provide management with accurate information and comply with policies and procedures.
- Ensured compliance with federal, state and local employment laws.
- Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
- Collaborated with department managers to develop comprehensive training programs that meet the needs of each individual team member.
- Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.
- Identified operational weaknesses to improve or innovate people, programs and processes.
- Coordinated various benefits programs such as medical insurance, retirement plans and vacation policies.
- Supported top talent identification processes by interviewing candidates and executing onboarding, orientation, and benefits processes.
- Worked with management to create performance measurement, employee development and employee compensation strategies.
- Implemented organizational change initiatives effectively while minimizing disruption in operations.
- Assisted in developing succession planning strategies for key positions within the organization.
- Organized team building activities to foster collaboration among staff members.
- Scheduled meetings with employees to address concerns and grievances.
- Handled employee discipline and termination to address policy infractions.
- Assisted in employee recruitment, hiring and interview processes.
- Suggested promotions and wage increases according to employee performance.
- Launched wellness plans to reduce stress, boost morale and increase productivity.
- Organized employee directories and updated individual contact information.
- Helped with employee transfers and referrals.
- Scheduled random drug testing for employees to diminish regularity risks.
- Prepared presentations to company executives regarding employee performance and retention trends.
WG11 Flight Engineer/Senior Aircraft Main Tech
Hawaii Army National Guard
Honolulu, Hawaii
10.1994 - 05.2020
- Performed routine inspections of Chinook helicopter systems and components.
- Executed repairs and maintenance on airframe and powertrain assemblies.
- Analyzed technical manuals to troubleshoot mechanical issues efficiently.
- Collaborated with team members to ensure compliance with safety protocols.
- Maintained detailed records of maintenance activities and inspections performed.
- Operated specialized tools for disassembly and assembly of helicopter parts.
- Assisted in the development of maintenance schedules for fleet readiness.
- Trained junior maintainers on best practices for helicopter upkeep and safety.
- Inspected, repaired, and replaced components of Chinook helicopters such as engines, rotor systems, electrical systems, hydraulic systems, and other subsystems.
- Utilized specialized test equipment including oscilloscopes and voltmeters when diagnosing faults within the various electrical and electronic circuits found on the fleet of Chinooks.
- Repaired wiring harnesses by soldering connections between wires following manufacturer specifications.
- Coordinated with vendors for spare parts procurement to support Chinook helicopter maintenance operations.
- Coordinated with AMCOM LAR on aircraft-related maintenance issues.
- Conducted troubleshooting to identify malfunctions within the Chinook helicopter's mechanical and electronic systems.
- Prepared detailed documentation regarding all work performed during scheduled maintenance intervals for each chinook helicopter assigned.
- Responded quickly to emergency situations involving damage or malfunctions aboard a flying chinook helicopter providing necessary assistance until ground crews arrived at the scene.
- Removed and installed components of Chinook helicopters such as engines, rotors, transmissions, control surfaces, avionics equipment, and landing gear assemblies.
- Reviewed operational logs and service bulletins to determine required maintenance actions for the fleet of Chinooks.
- Verified proper operation of all primary controls prior to releasing a chinook helicopter from maintenance status.
- Collaborated with engineering staff to develop solutions for complex problems encountered during maintenance operations on the fleet of Chinooks.
- Replaced defective parts on Chinook helicopters using hand tools and power tools.
- Maintained records of all maintenance activities performed on Chinook helicopters using computerized tracking system.
- Assisted in testing new modifications or repairs to ensure proper operation of Chinook helicopters.
- Followed strict safety protocols when working around hazardous materials used in maintaining the fleet of Chinooks.
- Performed preventive maintenance inspections on Chinook helicopters in accordance with applicable technical manuals and aircraft instructions.
- Provided technical guidance to junior technicians while performing maintenance tasks on Chinook helicopters.
- Installed additional accessories or modifications onto existing airframes according to customer requirements.
- Performed post-flight inspections on the fleet of Chinooks after each flight mission ensuring that any discrepancies were addressed promptly.
- Conducted detailed functional tests before returning a chinook helicopter back into service following major repairs or overhauls.
- Completed repair and maintenance work to meet aviation regulations and standards.
- Maintained records of inspections, maintenance and repairs performed.
- Followed safety protocols while troubleshooting, inspecting and performing repairs.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Used diagnostics and troubleshooting tools to identify failures and equipment issues.
- Executed corrosion control and inspection duties with minimal supervision.
- Completed standard inspections to assess wear and damage to vehicles.
- Reviewed work orders and discussed with supervisors.
- Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
- Updated maintenance and repair logs according to services performed and submitted reports to supervisors for review.
- Repaired and serviced air conditioning, heating and electrical systems.
- Supervised and completed flight line foreign object prevention walks.
- Utilized hand and power tools to detect and repair aircraft malfunctions and damages.
- Maintained aircraft environmental systems, oxygen systems, fire extinguishing systems and utility systems.
- Examined and adjusted protective guards, loose bolts and specified safety devices.
- Adjusted and repaired systems to meet manufacturers' performance specifications.
- Disassembled units and inspected parts for wear with micrometers, calipers and gauges.
- Planned work procedures using charts, technical manuals and experience.
- Utilized electronic testing equipment to troubleshoot fuel, ignition and emissions control systems.
- Inspected and verified dimensions and clearances of parts to verify conformance to factory specifications.
- Tested components and systems using infrared engine analyzers, compression gauges and computerized diagnostic devices.
- Disassembled and overhauled internal combustion engines, pumps and generators.
- Operated complex aircraft systems during flight operations and ground testing.
- Performed routine inspections to ensure aircraft safety and compliance standards.
- Collaborated with pilots to troubleshoot system malfunctions in real-time.
- Documented maintenance activities and flight data for regulatory compliance.
- Assisted in the training of junior flight engineers on operational procedures.
- Utilized advanced avionics systems for monitoring and controlling aircraft performance.
- Coordinated with maintenance teams to schedule repairs and upgrades efficiently.
- Analyzed technical manuals to enhance understanding of aircraft systems functionality.
- Monitored fuel consumption levels and adjusted accordingly to maximize efficiency.
- Followed safety, passenger and supply pre-flight checklists.
- Reviewed cargo and passenger placement to ensure compliance with aircraft regulations.
- Monitored daily operations and enforced compliance with laws and regulations regarding waste, wastewater, air, DOT and HAZMAT.
- Engaged in all decision-making processes leading to overseas deployments.
- Calculated altitude adjustments based on changes in atmospheric pressure during flight.
- Troubleshot malfunctions in aircraft systems using specialized equipment and tools.
- Coordinated with external agencies such as the FAA when needed for special operations or emergency situations.
- Verified that all required paperwork was completed accurately prior to departure.
- Assisted in unloading cargo upon arrival at destination airport.
- Conducted pre-flight inspections of aircraft systems and components to ensure airworthiness.
- Checked all engine parameters at regular intervals during flights.
- Assisted pilots during takeoff, landing, and flight operations as necessary.
- Performed calculations for weight and balance of the aircraft prior to flight.
- Maintained detailed records on all aircraft maintenance activities.
- Inspected cargo holds before loading process began to verify load limits were not exceeded.
- Provided technical assistance to ground crews in regards to maintenance issues or operational procedures.
- Directed in-flight actions for combat, reconnaissance, and search, and rescue operations.
- Operated communications equipment and enemy communications interference equipment as part of warfighting training.
- Conducted in-depth pre- and post-flight checks for safety and operational compliance.
- Analyzed engine operation, fuel consumption, and aircraft systems to promote optimal performance.
- Maintained proficiency in field to maximize personnel and passenger safety.
- Monitored engine operation, fuel consumption and functioning of aircraft systems during flights.
- Complied with FAA, customs and immigration requirements in full.
- Operated aircraft systems and performed pre-flight checks for safety compliance.
- Collaborated with pilots to ensure effective communication and coordination.
- Maintained aircraft equipment to ensure operational readiness and reliability.
- Assisted in troubleshooting mechanical issues to support mission objectives.
- Conducted training sessions for junior flight engineers on equipment protocols.
- Implemented safety procedures during aircraft operations to enhance crew safety.
- Evaluated maintenance records to ensure compliance with regulations and standards.
- Conducted inspections and maintenance on military aircraft systems.
- Diagnosed mechanical issues using specialized tools and equipment.
- Oversaw repair processes ensuring compliance with safety regulations.
- Mentored junior technicians in maintenance best practices and procedures.
- Collaborated with cross-functional teams for efficient aircraft operations.
- Documented maintenance activities in compliance with military standards.
- Performed troubleshooting on avionics and electrical systems effectively.
- Coordinated supply chain logistics for essential maintenance parts and tools.
- Disassembled complex components such as engines and landing gear assemblies.
- Ordered necessary replacement parts from suppliers based on customer needs.
- Provided technical guidance to junior technicians regarding aircraft maintenance procedures.
- Tested repaired components for proper operation before returning them to service.
- Operated hoists, jacks and other mechanical devices while performing repairs.
- Conducted safety inspections in accordance with FAA regulations to ensure compliance.
- Installed new parts or assemblies in accordance with manufacturer's specifications.
- Analyzed malfunctions to determine the cause of system problems and corrective action.
- Reviewed operational data from flight tests to detect any discrepancies or malfunctions.
- Dismantled defective units for evaluation or overhauling purposes.
- Inspected parts for wear or damage and tested their performance after installation.
- Maintained records of maintenance activities including repair orders, work orders and other related documents.
- Performed maintenance, troubleshooting and repairs on aircraft systems such as engines, hydraulics, pneumatics, fuel systems, electrical systems and avionics.
- Replaced defective wiring harnesses according to manufacturers' instructions.
- Repaired and replaced components such as hydraulic lines, pumps, valves, actuators, filters and seals.
- Verified airworthiness by conducting post-maintenance test flights.
- Diagnosed defects using specialized tools such as oscilloscopes and digital multimeters.
- Followed established safety procedures when handling hazardous materials during servicing operations.
- Utilized computer-based diagnostic tools to diagnose faults in aircraft systems.
- Assisted in developing preventive maintenance programs for all aircrafts.
- Interpreted schematics diagrams used in the assembly of large aircraft structures.
- Researched, read and interpreted technical manuals and guidelines before inspections, installations and repairs.
- Assembled and installed mechanical, hydraulic and structural components and accessories using appropriate tools.
- Performed troubleshooting procedures to find root causes of faults.
- Completed scheduled and unscheduled safety and performance assessments.
- Inspected completed work to certify that maintenance adhered to standards and procedures.
- Managed repair logs, documenting preventive and corrective aircraft maintenance activities.
- Reported issues, malfunctions, unusual wear, or damage to appropriate personnel.
- Removed aircraft parts such as engines, pumps and landing gear.
- Recommended replacement, repair or modification of aircraft equipment based on inspection.
- Performed maintenance services such as lubricating components.
- Requested aviation parts and supplies before scheduled repairs to meet inventory needs.
- Utilized drawings and schematics to install, remove and modify aircraft structures, systems and components.
- Disassembled and inspected engines and components for wear, breaks or other deficiencies.
- Interpreted logs to understand issue history and nature, troubleshoot faults and identify next steps.
- Serviced and maintained aircraft systems, flushing crankcases, cleaning screens and greasing moving parts.
Education
Course Completion Certificate - Master Leadership Course
1/640th Regiment (RTI)
Bluffdale, UT08-2021
Course Completion Certificate - Recruiting And Retention NCO
Professional Education Center
Little Rock, AR05-2020
Course Completion Certificate - Unit Support Specialist Course / ARNG Unit RNCO
Professional Education Center
Little Rock, AR04-2012
Course Completion Certificate - Aircraft Maintenance Supervisor Course
Advanced Noncommissioned Officer Course
Annville, PA05-2008
DD214 CERTIFICATE - Flight Engineer Instructor
US Army CH47D Flight Engineer Instructor Course
Fort Rucker, AL09-2001
Course Complettion Certificate - CH-47 Helicopter Repairer Supervisor Basic PHS 3
Western Army Aviation Training Site
Red Rock, AZ04-2001
Course Completetion Certificate - Common Aviation Mgmt Acft Maintenance
Western Army Aviation Training Site
Red Rock, AZ04-2000
DD214 Course Certificate - CH47D Helicopter Repair Course
US Army CH47D Helicopter Repair Course
Fort Eustis, VA02-1994
High School Diploma -
Aiea High School
Honolulu, HI05-1990
Skills
- Aircraft Systems Maintenance
- Technical Troubleshooting
- Team Leadership and Development
- Safety Protocol Enforcement
- Effective Communication
Timeline
Recruiting and Retention NCO
Hawaii Army National Guard
06.2020 - Current
Unit Readiness NCO
Hawaii Army National Guard
10.2011 - 05.2020
WG11 Flight Engineer/Senior Aircraft Main Tech
Hawaii Army National Guard
10.1994 - 05.2020
Course Completion Certificate - Master Leadership Course
1/640th Regiment (RTI)
Course Completion Certificate - Recruiting And Retention NCO
Professional Education Center
Course Completion Certificate - Unit Support Specialist Course / ARNG Unit RNCO
Professional Education Center
Course Completion Certificate - Aircraft Maintenance Supervisor Course
Advanced Noncommissioned Officer Course
DD214 CERTIFICATE - Flight Engineer Instructor
US Army CH47D Flight Engineer Instructor Course
Course Complettion Certificate - CH-47 Helicopter Repairer Supervisor Basic PHS 3
Western Army Aviation Training Site
Course Completetion Certificate - Common Aviation Mgmt Acft Maintenance
Western Army Aviation Training Site
DD214 Course Certificate - CH47D Helicopter Repair Course
US Army CH47D Helicopter Repair Course
High School Diploma -
Aiea High School