Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eric Daniels

Newport News,VA

Summary

Adaptable employee well-versed in customer service and trouble shooting. Managing challenging situations with reasoned judgement and sound decision-making. Motivated to maintain integrity of company and company values.

Overview

9
9
years of professional experience

Work History

Maintenance Technician 1

The Chesapeake Retirement Home
Newport News, VA
12.2021 - Current
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
  • Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
  • Used various equipment to remove snow and sprinkled rock salt on walkways to prevent falls.

Security Officer

The Chesapeake Retirement Home
Newport News, VA
02.2021 - 12.2021
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Checked and verified photo identification prior to granting facility access.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Reported irregularities such as fire and safety hazards to maintenance.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.

Cafe Cook

The Chesapeake Retirement Community
Newport News, VA
06.2019 - 02.2021
  • Maintained food safety and sanitation standards.
  • Measured, weighed and mixed appropriate ingredients according to recipe directions.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Managed opening and closing shift kitchen tasks.
  • Identified inefficiencies leading to improved productivity.
  • Suggested actionable improvements to streamline training procedures.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.

Crane Rigger

Furlough & Sons Concrete Forming Co.
Murrells Inlet, SC
08.2017 - 05.2018
  • Reported defects on equipment or rigging to proper supervisor.
  • Completed and submitted daily inspection sheet for rigging equipment.
  • Assisted in rig down, disassembly and loading of crane.
  • Helped set up and rig up crane.
  • Positioned cranes in response to hand signals and observed load hookup to determine safe load capacities.
  • Increased performance by safely and efficiently operating heavy machinery and equipment.
  • Followed top piling techniques when working with various types of piles to complete projects safely and on-time.
  • Rigged for heavy lifts according to blueprint requirements.
  • Secured safety equipment and always used gear according to requirements.
  • Communicated with equipment operators to accomplish smooth and efficient transports.
  • Consistently assumed additional responsibilities and worked extended hours to meet project deadlines.
  • Anchored pieces to fixed structures with bolts and clamps.

Hospitality Supervisor

The Service Companies
Newport News, VA
01.2010 - 11.2014
  • Increased customer service ratings significantly through personable service.
  • Collaborated with various team members to meet guests' requests.
  • Collaborated with maintenance, housekeeping and security teams to resolve requests and issues efficiently.
  • Offered appropriate reservation options based on expected attendees when coordinating events.
  • Boosted hotel quality and service scores from by motivating and supporting guest services and housekeeping employees.
  • Held meetings with managers and hourly employees for positive engagement and goal setting.
  • Performed opening ceremonies for hotels such as Hyatt, Hilton and Wyndham
  • Traveled to different properties for company support or to find resolutions to improve company brand.

Education

High School Diploma -

Cornerstone Christian Correspondence School
Townsend, GA
06.2010

Skills

  • Task Concentration
  • Physical Strength and Stamina
  • Facilities Painting and Repair
  • Hand and Power Tool Operation
  • Heavy Object Lifting
  • Fire Safety Regulations
  • Safety Awareness
  • Critical Thinking
  • Problem-Solving Ability
  • Replacing Parts
  • Vigilant and watchful
  • Maintain professionalism

Timeline

Maintenance Technician 1

The Chesapeake Retirement Home
12.2021 - Current

Security Officer

The Chesapeake Retirement Home
02.2021 - 12.2021

Cafe Cook

The Chesapeake Retirement Community
06.2019 - 02.2021

Crane Rigger

Furlough & Sons Concrete Forming Co.
08.2017 - 05.2018

Hospitality Supervisor

The Service Companies
01.2010 - 11.2014

High School Diploma -

Cornerstone Christian Correspondence School
Eric Daniels